Customer Reviews for Garage Leon Rivest 2016 Inc
(U-Haul Neighborhood Dealer)

189 reviews

92 Rte 158   Saint-Thomas, QC J0K3L0

(450) 757-8854

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(450) 757-8854

92 Rte 158
Saint-Thomas, QC J0K3L0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

FRANCOIS R. 
Rating:
5.0

Customer did not leave a comment.

NORMAND B. 
Rating:
2.0

Nous avons attendue plus d'une heure avant d'avoir le camion sans être capable d'accéder au « Pick up my truck Â» sur le site comme si notre réservation était à venir alors qu'elle était le matin même c'était très déplaisant. Service client peu disponible toujours transféré et retour à la case départ. Avoir réservé pour 4h tel que suggérer par le site nous aurions jamais eu assez de temps pour tout faire à temps. Camion très propre et satisfait de ce côté.

Marc-Olivier P. 
Rating:
3.0

Meme avec les photos en appuie , ils m'ont chargé des frais d'essence extra!

Denis M. 
Rating:
2.0

Customer did not leave a comment.

Martin B. 
Rating:
4.0

Super 👍🏻 Le seul point à été l'essence le camion a été remis avec plus d'essence et je ne crois pas que cela a été considéré à la facturation /// c'est difficile d'arrivé à estimer exactement le besoin d'essence exact

Caroline G. 
Rating:
4.0

The U-Haul App used for the pick-up was not easy to use and it bugged in the middle of the process.

Mathieu M. 
Rating:
5.0

Customer did not leave a comment.

ALAIN G. 
Rating:
5.0

Customer did not leave a comment.

Christine R. 
Rating:
5.0

Customer did not leave a comment.

JeanLuc T. 
Rating:
5.0

Customer did not leave a comment.

Jacques Junior C. 
Rating:
4.0

Bon service rien a dire

PATRICIA S. 
Rating:
5.0

There is no need to improve the compagnie is already manage the right way !

Charles M. 
Rating:
2.0

The location dealer place for the Uhaul location overcharges the fuel fees. When I came back with a picture of the gaz meeter, the dealer was not interested to reimbursed the fees that I do not have to pay. I am very disappointed about that even upset. So I am writing this to get a refund. Otherwise that will be my last time with UHaul. I have everything to prove it. Thanks for consideration

Claude E. 
Rating:
5.0

I have used the services of U Haul a few times, I am very satisfied, the vehicles were clean and the service of the mechanic courteous. Many thanks to U Haul.

Adelheid P. 
Rating:
4.0

400$ us one Day errrrr

Mark C. 
Rating:
3.0

The worst experience ever in rental cars It tooked more than 2 hours to get the Keys by internet …waited an hour to get help on the phone. Tooked an hour to respond to All questions on the web site , too many pictures to Take also You had all my infos in the pre Booking. Lost 2 hours of working time The truck had also a bad odor , really bad like a farm NEVER NEVER NEVER WILL DO BUSINESS WITH U-HAUL, REALLY THE WORST EXPÉRIENCE EVER

JACQUES D. 
Rating:
5.0

Customer did not leave a comment.

Yves M. 
Rating:
4.0

Customer did not leave a comment.

MARCANDRE B. 
Rating:
4.0

Customer did not leave a comment.

Anas A. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
1.0

I was supposed to get the truck at 7h am i got it 8h am and i need to pay fort the extra 1h i did not get its a scam i will never use uhaul again

Alexandre S. 
Rating:
1.0

Customer did not leave a comment.

Elose D. 
Rating:
1.0

Seulement respecter ce que vous dites au téléphone la veille serait déjà une très grande amélioration.

ALAIN P. 
Rating:
1.0

D'après moi votre service à la clientèle devrais être à étudier car la dame avec qui j'ai parler m'a clairement raccrocher au téléphone de façons volontaires. De plus je n'avais pas le camions dont j'avais besoin et je recommande pas du tout !

MARIA S. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRE T. 
Rating:
5.0

Customer did not leave a comment.

Patrice M. 
Rating:
5.0

Très bon emplacement pour rapporter l'équipement. Par contre, on a eu de la difficulté à faire le retour avec le service à la clientèle. Mon téléphone ne me permettait pas de le faire en ligne et au téléphone ça semblait compliquer parler à la bonne personne.

Anne Marie S. 
Rating:
5.0

Customer did not leave a comment.

Patrice M. 
Rating:
5.0

Customer did not leave a comment.

joanne G. 
Rating:
5.0

Super, je recommande vivement. A +++

Yves M. 
Rating:
5.0

Customer did not leave a comment.

SILVIE G. 
Rating:
4.0

The truck shake a lot, more the previous one with the same size.

JACQUES T. 
Rating:
3.0

It took a lot of time to take the equipment because of the cell application that didn't want to take the photos that we took. Was really annoying!! I did not have the diabolo that I paid.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

Mathieu G. 
Rating:
5.0

aucun reproche a faire

FERNAND A. 
Rating:
4.0

Facilité la prise de possession en complétant en ligne les informations de facturation et le paiement

FRANCOIS M. 
Rating:
5.0

Customer did not leave a comment.

René T. 
Rating:
5.0

Customer did not leave a comment.

Jennyfer L. 
Rating:
5.0

Customer did not leave a comment.

SILVIE G. 
Rating:
5.0

Customer did not leave a comment.

MARTIN B. 
Rating:
5.0

The comment is not for Garage Leon Rivest, but for U-Haul in general. When it was time to get the keys, the previous client still had the truck and it wasn't possible to get the keys on time on a Friday (to use the truck on the Saturday). I had to book the truck one day later (Sunday) then scheduled. But on Saturday early morning, the garage called and informed me that the truck arrived during Friday night, and was available for my scheduled Saturday. I don't have a solution for this kind of scheduling issue, but would it be possible to make client that go over their schedule accountable? Beside, I want to highlight that Garage Leon Rivest was not in fault, and was very professional and helpful through the process.

SEBASTIEN D. 
Rating:
5.0

Customer did not leave a comment.

chantal L. 
Rating:
5.0

Customer did not leave a comment.

DGPARC D. 
Rating:
5.0

Une chose par contre , le prix affiché ne respecte pas la loi. Vous ne pouvez afficher un prix et en facturer un autre sauf pour les taxes. One thing however, the price displayed does not respect the law. You cannot display one price and charge another except for taxes.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

Alain P. 
Rating:
5.0

Customer did not leave a comment.

PIERRE D. 
Rating:
5.0

Customer did not leave a comment.

Alain G. 
Rating:
3.0

Customer did not leave a comment.

ERIC E. 
Rating:
5.0

Customer did not leave a comment.

DENIS L. 
Rating:
3.0

Customer did not leave a comment.

MARIEELAINE R. 
Rating:
5.0

Service à la clientèle excellent.

FERNAND N. 
Rating:
5.0

Customer did not leave a comment.

PHARMACIES L. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRE P. 
Rating:
5.0

Location facile, bien entretenu, excellent service! Merci!

MATHIEU D. 
Rating:
4.0

Customer did not leave a comment.

CLAUDE T. 
Rating:
5.0

Customer did not leave a comment.

REJEAN C. 
Rating:
5.0

Très déçu qu'il n'y est pas sur la remorque un cric de remorque car on a eu beaucoup de difficulté à soulever la remorque lors de notre retour

NATHALIE T. 
Rating:
5.0

Customer did not leave a comment.

Marie-Josée D. 
Rating:
1.0

L'Enfer vécu, après avoir fait 700kms il n'y avait pas la rampe côté droit,

JOHNNY H. 
Rating:
5.0

Super service with Marcel

CAROLE S. 
Rating:
4.0

L'extérieur n'était pas très propre, mais je comprend vue les conditions de températures

GILLES G. 
Rating:
1.0

The man was trying to rent me a truck that was not in good working conditions . The man there was expecting me to put the batery on charge one i get to my house with my own batery charger . The man there changed his mind after i told him i was on the phone with cuztummer service . The man there was too busy with other customers regarding other matters to attend us properly.

PATRICK V. 
Rating:
5.0

Customer did not leave a comment.

PATRICK D. 
Rating:
4.0

Customer did not leave a comment.

JIMMY P. 
Rating:
2.0

Customer did not leave a comment.

sebastien H. 
Rating:
3.0

J'ai ajouté un diable et des couvertures à ma commande, elles n'avaient pas été incluses alors jai du retourner les chercher, ce wui a ajouté du kilométrage non nécessaire au camion qui m'a été chargé et on a refusé de déduire le dit kilométrage de ma facture totale.

IAN M. 
Rating:
5.0

Customer did not leave a comment.

JEAN MARC A. 
Rating:
5.0

Customer did not leave a comment.

GHISLAIN L. 
Rating:
5.0

Customer did not leave a comment.

JULIEN PIERRE F. 
Rating:
5.0

Customer did not leave a comment.

ANDRE R. 
Rating:
5.0

Customer did not leave a comment.

Alexandra C. 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS P. 
Rating:
5.0

C'était parfait!

GAETAN S. 
Rating:
3.0

ce document devrais être envoyer en Français au Québec

denis D. 
Rating:
5.0

Customer did not leave a comment.

MARIE-CLAUDE D. 
Rating:
2.0

Only in english, 4 peoples this morning and nobody resolve m'y problem. No Buggy, no blanket and 17$ fir nothing. Extra poor service. Never again

Raynald L. 
Rating:
1.0

Gros caca en plus de payer pour un trailer que j'ai pas pris a fin compte sa fait depuis le 25 et j'ai toujours pas reçu mon dépôt

ISABELLE P. 
Rating:
1.0

They charge on more day extra and you automatically charge for insurance without my consents.

FRANTZ BILDAD S. 
Rating:
5.0

Customer did not leave a comment.

Stephan B. 
Rating:
5.0

Customer did not leave a comment.

GINO D. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIEN G. 
Rating:
3.0

Customer did not leave a comment.

PIERRE L. 
Rating:
5.0

Customer did not leave a comment.

GINO D. 
Rating:
1.0

Customer did not leave a comment.

LOUIS T. 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

SERGE A. 
Rating:
5.0

Customer did not leave a comment.

JEAN FRANCOIS B. 
Rating:
4.0

Customer did not leave a comment.

NICOLAS V. 
Rating:
5.0

Customer did not leave a comment.

MARC B. 
Rating:
2.0

Le Pick Up et drop off sur mobile étaient parfaits. Le camion était en bon état, tout était beau ... Mais j'avais loué 2 diables de déménagement et il n'y en avait aucun dans le camion! Et personne au bureau pour me répondre. Nous avons dû transporter les électroménagers à bras dans plusieurs étages d'escaliers à cause de cette grosse erreur de la part d'Uhaul. Par chance, personne ne s'est blessé! J'espère qu'on me remboursera pour la location des diables.

Anne L. 
Rating:
5.0

Customer did not leave a comment.

SOPHIE V. 
Rating:
3.0

J'aurais aimé avoir un service en français. De plus, le matin de la location il fallait avoir un contact d'urgence. Lorsque vous l'avez appelé vous avez parlé en anglais. Mon contact s'est senti démuni, car il ne parle pas anglais. Cela devrait être une priorité pour vous d'offrir un service en français.

Vincent L. 
Rating:
5.0

tout est o.k.

MAURICE D. 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE D. 
Rating:
3.0

Customer did not leave a comment.

LUC T. 
Rating:
5.0

Très bon service très gentil merci

Antonio G. 
Rating:
3.0

Customer did not leave a comment.

MÉLISSA M. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRE L. 
Rating:
5.0

Customer did not leave a comment.

YVES D. 
No reviews have been submitted for this location.

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