Customer Reviews for Garage Leon Rivest 2016 Inc
(U-Haul Neighborhood Dealer)

101 reviews

92 Rte 158   Saint-Thomas, QC J0K3L0

(450) 757-8854

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(450) 757-8854

92 Rte 158
Saint-Thomas, QC J0K3L0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

NICOLAS V. 
Rating:
5.0

Customer did not leave a comment.

MARC B. 
Rating:
2.0

Le Pick Up et drop off sur mobile étaient parfaits. Le camion était en bon état, tout était beau ... Mais j'avais loué 2 diables de déménagement et il n'y en avait aucun dans le camion! Et personne au bureau pour me répondre. Nous avons dû transporter les électroménagers à bras dans plusieurs étages d'escaliers à cause de cette grosse erreur de la part d'Uhaul. Par chance, personne ne s'est blessé! J'espère qu'on me remboursera pour la location des diables.

Anne L. 
Rating:
5.0

Customer did not leave a comment.

SOPHIE V. 
Rating:
3.0

J'aurais aimé avoir un service en français. De plus, le matin de la location il fallait avoir un contact d'urgence. Lorsque vous l'avez appelé vous avez parlé en anglais. Mon contact s'est senti démuni, car il ne parle pas anglais. Cela devrait être une priorité pour vous d'offrir un service en français.

Vincent L. 
Rating:
5.0

tout est o.k.

MAURICE D. 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE D. 
Rating:
3.0

Customer did not leave a comment.

LUC T. 
Rating:
5.0

Très bon service très gentil merci

Antonio G. 
Rating:
3.0

Customer did not leave a comment.

MÉLISSA M. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRE L. 
Rating:
5.0

Customer did not leave a comment.

YVES D. 
Rating:
5.0

Customer did not leave a comment.

ALAIN D. 
Rating:
5.0

tout est parfait

MICHEL H. 
Rating:
5.0

Customer did not leave a comment.

CAROLINE G. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL L. 
Rating:
5.0

Customer did not leave a comment.

JEAN PIERRE T. 
Rating:
5.0

Hood

NINA M. 
Rating:
5.0

Customer did not leave a comment.

LOUIS RENE P. 
Rating:
5.0

Customer did not leave a comment.

VINCENT B. 
Rating:
2.0

clerk said we might get charged $266hour minimum of 6 hours, because it's the beginning of moving period. I am glad that U-Haul.com kept the rate as was mentioned in on-line reservation. Clerk had mentioned we could drop off the trailer after hours, but never mentioned that there would be a surcharge. I am glad that U-Haul.com reimbursed that extra charge, and also reimbursed one rental day since we returned the trailer a day earlier. So, bottom line: I really liked the service of U-Haul.com, but not very pleased with the local guy.

ROGER P. 
Rating:
5.0

Make sure to provide the tight truck length. I had reserved a 20-ft truck which was unavailable on the morning of the pick up. Had to go with a 15 foot truck, which forced us to do multiple back and forth between our two spots. Quite time consuming.

SAMUEL L. 
Rating:
5.0

Je me suis d'abord présenter au U-Haul de Lanoraie où le service était absent. Un numéro de téléphone sur la porte, aucun employé (la personne au téléphone est en direction de Québec !!) Il m'a donné remdez-vous à 15h30 et à 16h15 il n'était toujours pas là ! C'est innaceptable ... par contre au Garage Leon Rivest le service est vraiment bien. Moving Truck Rental in Lanoraie, QC at Lave Auto a 9 Lavaltrie (Concessionnaire U-Haul dans le voisinage) 147 évaluations 439 Rue Notre-Dame   Lanoraie, QC J0K1E0 (450) 757-8904

FREDERIC L. 
Rating:
5.0

Customer did not leave a comment.

MARIE-EVE L. 
Rating:
4.0

Customer did not leave a comment.

JOEL C. 
Rating:
5.0

Customer did not leave a comment.

MARIO C. 
Rating:
5.0

Customer did not leave a comment.

Jacques D. 
Rating:
5.0

Customer did not leave a comment.

BRIGITTE A. 
Rating:
5.0

Le propriétaire tres aimable, je recommande cette endroit.

MICHEL T. 
Rating:
4.0

Customer did not leave a comment.

CAROLINE B. 
Rating:
5.0

The owner was very nice and frendly, took very good care of us will recommend to all my friends!

ANDRE D. 
Rating:
1.0

Person forgot to put keys in dropbox, made us waste over 2 hours trying to get a truck. On top of that, there was nowhere to buckle the seatbelt on the passenger side

Ryan P. 
Rating:
3.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

PATRICK S. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIEN J. 
Rating:
5.0

Light rigth default

FLORIEN D. 
Rating:
5.0

Customer did not leave a comment.

DANY M. 
Rating:
5.0

When i came back, i put some gaz into the thank, as the employee asked me. But for a milimeter less, i had to paid 17$ !!! It's so expensive and i haven't the possibility to take the truck to put more gaz. I had the impression that you was abused me

DOMINIC A. 
Rating:
5.0

Customer did not leave a comment.

JEAN PIERRE T. 
Rating:
1.0

Pas déneigé pas de service du propriétaire j'ai été obligé de lui demander de m'aider à l'installer et plus j'ai été obligé de déneiger la remorque qui était rempli de neige même si j'avais téléphoné la veille pour lui demander de le déneigé car ma précédente location j'avais eu une expérience similaire.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN M. 
Rating:
5.0

Excellent service

GINO S. 
Rating:
5.0

Customer did not leave a comment.

JEFF C. 
Rating:
5.0

Suis très satisfait du service reçu, l équipements était adéquat, le service hors paire gros merci

SYLVAIN P. 
Rating:
5.0

Customer did not leave a comment.

DENIS L. 
Rating:
1.0

It's January... in Quebec... where it snows... the damned truck didnt have winter tires and i got stuck in the snow 2 hours, 2 times in the day. I rented that truck to move all of my stuff and had to pay 200$ for a towing. Its ridiculous NOT to have winter tires on a moving truck.

JOCELYN L. 
Rating:
5.0

Very good

PATRICK T. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

MARC R. 
Rating:
5.0

Customer did not leave a comment.

ERIC N. 
Rating:
5.0

Customer did not leave a comment.

BERNARD M. 
Rating:
5.0

Customer did not leave a comment.

MARIO C. 
Rating:
4.0

Customer did not leave a comment.

Dominique M. 
Rating:
1.0

M'as charger en trop!

Robert B. 
Rating:
5.0

Customer did not leave a comment.

marcel L. 
Rating:
5.0

faire un tarif pour 30 ou 36 heures.

JACQUES L. 
Rating:
4.0

Customer did not leave a comment.

MICHEL B. 
Rating:
5.0

Customer did not leave a comment.

MARC R. 
Rating:
5.0

Customer did not leave a comment.

andre P. 
Rating:
5.0

Customer did not leave a comment.

JOHANE M. 
Rating:
5.0

Customer did not leave a comment.

Alice D. 
Rating:
5.0

Rien.

PATRICK G. 
Rating:
3.0

Take the time to inspect the vehicule with the client. We could have noticed that the back of the truck was not perfectly clean.

Mireille G. 
Rating:
4.0

Customer did not leave a comment.

SYLVIE B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN J. 
Rating:
5.0

L'homme est très gentil, compréhensif . Moi j'étais stressée et il était calme et répondait a TOUTES mes questions. Le bouchon de l'essence ne fonctionnait pas bien et j'ai eu aucun problème avec lui.

DANIELLE S. 
Rating:
5.0

tout est bien

BENOIT C. 
Rating:
5.0

Customer did not leave a comment.

MARIO C. 
Rating:
5.0

Customer did not leave a comment.

SYLVAIN C. 
Rating:
2.0

Customer did not leave a comment.

Joannie F. 
Rating:
2.0

Le camion n'était pas propre, c'était un vrai casse-tête pour aller récupérer le camion (j'ai attendu >20 min que la personne sur le chat m'aide), etc.

Antoine D. 
Rating:
5.0

Customer did not leave a comment.

yoan A. 
Rating:
5.0

Nous avons eu un super service.

gerard J. 
Rating:
5.0

Customer did not leave a comment.

Chris A. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

manon G. 
Rating:
5.0

Customer did not leave a comment.

virginie M. 
Rating:
5.0

Customer did not leave a comment.

sylvie J. 
Rating:
1.0

when you rent a trailer for 2 days and you are being charged for 3 and the owner doesn't want to do something about it. now I have to take action for fraud

stephane L. 
Rating:
5.0

Fantastic

jean pierre B. 
Rating:
5.0

Excellent service , very satisfied

gilles P. 
Rating:
1.0

Customer did not leave a comment.

Julian T. 
Rating:
2.0

J'ai fait la location d'un camion à Lavaltrie et remis à saint Jean sur Richelieu... On ne m'appelle pas, comme prévenu dans leur politique, et de plus personne ne m'indique que je dois aller chercher mon camion à st-thomas (plus loin que Lavaltrie). Une fois arrivée a saint Jean, on m'appelle pour m'indiquer que je ne dois plus le déposer à saint jean mais à Laprairie (30 minutes plus loin) .. là dessus, malgré le fait que j'ai payé pour du gaz pour aller chercher plus loin et aller porter plus loin, on me charge 15$ de surplus parce que le gage à gaz n'est pas précisément sur la petit Christ de ligne.... Décevant et PLUS JAMAIS je vais faire affaire avec uhaul!!!

Claude S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD D. 
Rating:
4.0

The phone number in the website is not good.

FRANCOIS R. 
Rating:
5.0

Je suis très décu de la facon dont j ài pu obtenir ma location. J ài fait une réservation par e-mail 3 jours avant mon déménagement . Le tout avec contrat fut confirmé 3 fois par vous . Je me suis rendu à Lavaltrie pour récupérer mon véh. et quel fut ma surprise d `apprendre que ma location était cancellé et sans m àvoir avise auparavant . J ài été diriger à St-thomas pour récupérer un autre camion. Au retour , je devais laisser le camion à Château-Richer , quel fut ma surprise de savoir qu`il ne pouvait pas le prendre . Shit alors , j ài été diriger sur Henri-bourassa. A part ca tout était beau . Bon véhicule et bien recu aux différents endroits. Neil Roy 514-605-4061

NEIL R. 
Rating:
5.0

Cetais super je recommande

MAXIME D. 
Rating:
5.0

Customer did not leave a comment.

MARIECLAUDE B. 
Rating:
1.0

First, YOU SHOULD KNOW YOUR PRICES SO YOU'LL DON'T JUST DEBIT SURPRISE PRICES ON DEBIT CARD ! Second, YOU SHOULD KNOW THE LAW! LIKE A 20” NEED A LOGBOOK AND INFORM CUSTOMERS THEY NEED TO GO ON BALANCE WHEN THEY GO ON LONG DISTANCES TRAVEL!

melissa S. 
Rating:
5.0

Customer did not leave a comment.

richard Q. 
Rating:
1.0

Je crois que la compagnir discount est meilleur que u-haul... Beaucoup trop de problème. 3e et dernière location avec eux...

MEGGAN M. 
Rating:
5.0

Customer did not leave a comment.

Alain M. 
Rating:
1.0

After charging all our stuff invthe truck we filled it up and wrnt to Albanel. After a ehile driving with a road startingbto iced we almost lost control of the truck on a snowee pavment The truck had summer tires with condition way over scrap tires and hazardes. The engine was misfiribg at acceleration. Ehen braking for stop the steering shaked alote in our hands The rear door to open it needed few strong guys to open it and very hard to close totaly. If you need more info please give me a call and I ´ll be glad to tell you about this voyage. Sorry for my explainations and commentaire but it was not a very good trip. We even got stuck on a slippy road about 2 to 3 inches of snow. It was a hell driving it to destination with few hours late Would like reimburse just need inspections and few pictures for you if neede

robert D. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND B. 
Rating:
4.0

Customer did not leave a comment.

yoan A. 
Rating:
4.0

Petit problème avec votre compte en ligne 1h d'attente

Guy M. 
Rating:
5.0

Customer did not leave a comment.

Anne-Marie B. 
Rating:
3.0

When renting a moving truck, I would expect to be able to rent a dolly and few straps to tight in place appliances. In my case, the renting place don't keep those items in stock, hence I had to visit another renting place to rent those extra items. I wasn't happy. When I returned the truck, the person in place wasn't familiar with the computer or the program, it took me about 25 minutes to return the truck. Not happy again.

Patrick A. 
Rating:
5.0

The only problem I have with U-Haul is that the merchants ALL have a hard time with your online reservation system. I took almost 45 minutes for the merchant to get the paperwork completed and ready for me to sign. The mobile app is very good. If the merchants had equal ease to complete the transaction it would save everyone tons of time (and time is money)!!!

Michael C. 
Rating:
5.0

Excellent service du garage Léon Rivest. Camion propre, c'était parfait!

marc L. 
No reviews have been submitted for this location.

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