Customer did not leave a comment.
RENE G
Customer Reviews for Garage P Gaudreault Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They are nice, professionnal, diligent. I will go there again for sure.
Jean RSauf que jai eu de la misere a faire le paiement il accepte pas argent comptant
genevieve rThe truck was not available in the chosen city. The same day we had to drive 3 hours to pick him up. Once there, the service took 1h30. Customer service is only in English or Spanish and they never returned our call to get the credit they promised us. I do not recommend this company, it was the last time.
simon cThis facility is closed 5 days a week. I dropped the trailer and left. No concern however.
alain nThere was no one… Canada day of cours!
Luc BLocation was changed from the one I had initially selected, and also truck was changed from Self-Pickup to "Pickup-At-Desk". I wasn't aware of this change and as a result I almost arrived after the location closed. In the end, no big deal, but this seems like an important change. If this was intentional this should have been communicated.
David LThe self service way of picking up and dropping off the truck with a smartphone is a great idea. I would have envoyed this if I had not faced several difficulties with the U-Haul app and even the website. It kept bugging and logging me out, then locking my account after a few logs-in. It's supposed to be quick but I lost so much time in the day because of that. 45 mins to pick up the truck and 45 min to drop it.
Claudel TI like 👍
Stéphane MThe website for self return was clunky, had to reload the first page several time before the pictures actually uploaded, same thing for the last step, where once submitted it just left me at the upload page without any confirmation
Alexandre RJe n'ai pas réussi à transférer les photos prises au retour. Comme je n'ai pas l'habitude avec l'application, j'ai trouvé que lors du retour.
Benoit C