Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was not clean 1hen we picked up bed of truck had dirt all in the bed if truck. We cleaned before we returned and got charge a 25.00 cleaning fee.
Karen J
Rating:
5.0
Everything was great.
CIRO G
Rating:
5.0
Best Service anyone can ever ask for. Extremely helpful Falks.
Manish A
Rating:
4.0
I reserved an appliance dolly and when I was there to pick up the truck- I was informed that they were out-
very disappointing-
JOHN B
Rating:
5.0
This location was very friendly and helpful!
Dawn H
Rating:
5.0
The trailer needs to be retired..it's old and the door dosen't work well..the latch would go up into the top when you open it and it would get stuck..spent hours trying to get it down..very disappointed 😞
Stephanie C
Rating:
5.0
Customer did not leave a comment.
JOHN D
Rating:
5.0
Gary's Gun and Pawn is an awesome location. Very friendly staff and owner.
RAMIRO H
Rating:
4.0
Customer did not leave a comment.
BRIAN M
Rating:
4.0
They close at noon on Saturday. So I called main uhaul # to return trailer. That went very well.Took alot of pictures just in case.
MARVIN E
Rating:
5.0
Great service, easy transaction. Many thanks!
GARY M
Rating:
5.0
Customer did not leave a comment.
seth m
Rating:
3.0
Customer did not leave a comment.
MICHAEL B
Rating:
5.0
Customer did not leave a comment.
Jeffrey H
Rating:
5.0
Customer did not leave a comment.
MICHAEL R
Rating:
5.0
Customer did not leave a comment.
Frank D
Rating:
5.0
Customer did not leave a comment.
Daniel P
Rating:
5.0
Customer did not leave a comment.
STACI M
Rating:
4.0
I did a mobile drop off so I didn’t interact with personnel
robert m
Rating:
5.0
Customer did not leave a comment.
Ian A
Rating:
5.0
Customer did not leave a comment.
CHANDA C
Rating:
4.0
Customer did not leave a comment.
DONNA L
Rating:
5.0
Customer did not leave a comment.
BRANDON K
Rating:
5.0
This was one of the smoothest rentals I have ever had.
CLIFFORD M
Rating:
5.0
Customer did not leave a comment.
TROY M
Rating:
5.0
Service was fast. Customer service was awesome. This is the only service provider that I will ever use.
TONDRA S
Rating:
5.0
They have a great team of people at this location. The staff were friendly, knowledgeable, and professional. I highly recommend this location!
Dometrius H
Rating:
5.0
Customer did not leave a comment.
PAUL R
Rating:
5.0
Customer did not leave a comment.
JAMES O
Rating:
5.0
A smooth turn in of both rentals. Thank you.
JAMES M
Rating:
5.0
Really accommodating and friendly
DAVE R
Rating:
5.0
The truck leaked and my mattress and clothes are soaked. How do I file a claim? I have pictures
DAVID R
Rating:
5.0
Customer did not leave a comment.
SHAWN C
Rating:
5.0
Customer did not leave a comment.
SHELLEY D
Rating:
5.0
Customer did not leave a comment.
SANJER W
Rating:
5.0
Customer did not leave a comment.
Jeremi J
Rating:
5.0
Customer did not leave a comment.
MICHAEL P
Rating:
4.0
All good with the pick up...
Brian S
Rating:
3.0
Customer did not leave a comment.
JEFFERY W
Rating:
5.0
everything is good.
NORIS A
Rating:
5.0
Customer did not leave a comment.
JERRY H
Rating:
5.0
Customer did not leave a comment.
MARLIN G
Rating:
5.0
Customer did not leave a comment.
RUTHANNE B
Rating:
5.0
Customer did not leave a comment.
RONNY J
Rating:
5.0
Customer did not leave a comment.
Alfreda Q
Rating:
5.0
Dillon was very professional and helpful. Highly recommend.
GENE L
Rating:
5.0
Customer did not leave a comment.
Brinda G
Rating:
5.0
Customer did not leave a comment.
Matthew L
Rating:
5.0
Customer did not leave a comment.
mike P
Rating:
5.0
Customer did not leave a comment.
Phyllis J
Rating:
3.0
Customer did not leave a comment.
Thomas R
Rating:
3.0
Truck was not swept , I had ordered 12 pads and no pads
Christopher C
Rating:
4.0
Customer did not leave a comment.
Steve R
Rating:
4.0
Customer did not leave a comment.
Ronnie H
Rating:
5.0
Easy checkout thank you
Sparrow S
Rating:
5.0
Customer did not leave a comment.
Arturo C
Rating:
5.0
Customer did not leave a comment.
William C
Rating:
5.0
Customer did not leave a comment.
bonnie O
Rating:
5.0
Quick service. Helpful staff. Easy access to equipment. I'll use this location again. Thanks!
Mark W
Rating:
5.0
Fast, friendly service
Mike M
Rating:
5.0
Customer did not leave a comment.
Ursino F
Rating:
3.0
Customer did not leave a comment.
Savannah D
Rating:
2.0
Almost no gas in truck. Truck was very dirty. Surely does not live up to Uhaul standards I am use to.
DAVID D
Rating:
5.0
Check that trailer door is not locked. Had to return to get lock removed.
WALTER F
Rating:
5.0
Customer did not leave a comment.
Angela A
Rating:
5.0
Customer did not leave a comment.
dalila H
Rating:
5.0
Y’all are great! Thank you so much
Gary F
Rating:
5.0
Customer did not leave a comment.
Paulla J
Rating:
5.0
Nothing everyone I talked to or helped me did a wonderful job. Thanks to everyone ❤️❤️❤️
LISA P
Rating:
5.0
Location has exceptional customer service.
Shelley R
Rating:
5.0
Great service
Jack B
Rating:
5.0
Make it easier on the app to change the drop off location when the one picked isn't available to drop off.
Dawn M
Rating:
1.0
I ordered a truck online for 1/1/24 and was not contacted to let me know that the store would not be opened for me to pick up the truck. After contacting customer service, twice, I was able to secure the rental I needed. The return went well.
Unsatisfied customer
Donald S
Rating:
5.0
Customer did not leave a comment.
Cheryl M
Rating:
5.0
Great customer service and very knowledgeable! Definitely the best spot in town.
Matt W
Rating:
5.0
Customer did not leave a comment.
Cain H
Rating:
5.0
Business owner helpful and courteous.
ROBERT S
Rating:
3.0
Customer did not leave a comment.
Cheryl W
Rating:
5.0
Nothing
Cathryn B
Rating:
5.0
Great staff-easy to work with. Highly recommend!
Mark J
Rating:
5.0
Customer did not leave a comment.
Keith B
Rating:
5.0
Customer did not leave a comment.
Shiles H
Rating:
5.0
I was very pleased with my service.
Rebekka P
Rating:
5.0
I don't believe there's any way to improve perfection.
Maurice T
Rating:
4.0
Customer did not leave a comment.
Stephanie S
Rating:
4.0
Make sure rental is working properly. The truck’s air conditioning did not work.
Harry M
Rating:
5.0
Customer did not leave a comment.
Bruce B
Rating:
5.0
Customer did not leave a comment.
Bryan C
Rating:
5.0
Nothing. Everything was perfect
Patricia S
Rating:
5.0
Gentleman was more than helpful. I felt very welcomed in moving to Texas
Patricia S
Rating:
5.0
Customer did not leave a comment.
John V
Rating:
5.0
Seamless experience
Michael C
Rating:
4.0
Customer did not leave a comment.
Rick B
Rating:
5.0
Great customer service
TONYA D
Rating:
5.0
Very helpful
Andreas F
Rating:
5.0
Original location. They got me with someone at the headquarters and found another trailer
Pam S
Rating:
5.0
Customer did not leave a comment.
William G
Rating:
3.0
Location was closed when drop of vehicle occurred. Had no contact with personnel, however it appeared as though we'll maintained. Easy pull in. Parking for closed hours drop is a little confusing as sign posted out front says no parking after 6 pm. The side is available for pull up and parking, however not sure of back as storage is there. Easy access to pull in and get out.
