While I did get emails alerting me to the location of my UHaul, I was still taken aback at picking up a vehicle at a non-UHaul. A phone call/vmail message from a rep would have been very helpful or a true step by step video of the process. What should have only taken about 5 minutes took about 30 minutes due to my naivete and nervousness. Something about a brown-skinned fellow like me picking up a truck in OK felt shady as heck and could have been a situation. Otherwise, all good.
JOSE G
Customer Reviews for Gas And Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convince store location so you have to wait on checking out other customers. Did not have ability to adjust contract for U Haul error costing me more money.
STEVE EGood experience
SEAN O