Customer did not leave a comment.ERNEST R.
Customer Reviews for Gaston Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RENE E.
I had to hook up the tow trailer myself, I have never hooked up a towing trailer!Beth C.
The service was excellent and Wendy was an outstanding customer service representative. She knows her job and more. Thank youESTHER R.
Customer did not leave a comment.Tamara S.
Customer did not leave a comment.AMANDA M.
Customer did not leave a comment.KAYLEIGH L.
Had a slight problem with my check in, Dianna and Wendy were extremely professional and very Helpful and handled everything so effectively and on point!maggie C.
Tell em to hire a professional mover.Bruce E.
Very nice friendly great service will use again love the company great priceslinda G.
The woman who did the paperwork stated "my computer screen is broke", so we did the transaction using her cellphone. AFTER 45 minutes, not only did she overcharge me, but took me to a car hauler that had been parked in a ditch, thus not allowing me access to hitch up. So I had to jack the trailer up to get my hitch under it. And of course during this timeframe, I experienced the pleasure of smelling the alcohol that was emitting from her breath. Luckily, she only stayed outside approximately 2-3 minutes, stating "it's cold, I'll be inside if you need me". ABSOLUTELY the worse renting experience I have had with UHaul.Walter C.
You guys very nice and friendly got whT I needed in a very good time and great service the person was very good yes I would live to use you guys again great rateslinda G.
Customer did not leave a comment.carol S.
I am beyond disgusted with uhaul. From not having my reservation correct the first time, to not supplying me with what I asked for and the truck having a bad transmission causing to burn excessive amounts of fuel. I was given a cell number to be ignored and not responded to for many hours causing an extra day of rental. I will never uhaul again. Worst experience and added to the last few experiences I am just done with uhaul as a business!Steven F.
It would be nice if trailers had a jack. Kinda heavy lifting onto and off my hitch.Kevin F.
Customer did not leave a comment.Zakiyya L.
Customer did not leave a comment.David C.
Customer did not leave a comment.Larry V.
I was double chargedJared K.
Customer did not leave a comment.renae R.
The cab was full of white dog hair. Floor, dash, seats. The truck was relatively new, only27790 miles on it. It handled well. Wish there had been a step/runner to assist in getting in and out. It was a big jump down for me.Megan T.
Customer did not leave a comment.DAVID D.
The pick-up truck that I rented was FULL of roaches. As soon as I cut the air conditioner on...they proceeded to advance everywhere. I had to shut a vent as I was driving on the interstate home to ensure my safety.Yvette F.
I highly recommend this location. I had trouble with the lockbox and on a Sunday, when the office was closed, Diana came to assist me. She was wonderful! Would rent from again!Crystal B.
Customer did not leave a comment.Beverly P.
Customer service was great! The 1st Uhaul was dirty and had hair around seats!Beverly P.
The lady was super helpful and nicetamica P.
Everything was great!Tiffany J.
Made my reservation online to pick up the uhaul at 8AM. Received a text the day before saying l l was to pick up my truck at 10AM!! I hired movers to be at my house at 8:30! Had to call uhaul and they said the best they could do was 8:30! Wasn't told about returning uhaul with same amount of gas or that l had to make sure it didn't have any dust in it to return it. Truck was dirty when l picked it up. Dirty clothing left behind from previous rental. I also tried to add another driver when l picked up my rental and the other driver wasn't added! Not going to recommend uhaul to anyone. Only good experience was the booking online, all went down hill after that.Melanie H.
Crystal went above & beyond to help me. My car broke down on my way from Florida to Pennsylvania & Crystal helped calm my nerves & get me & my two toddler daughters off the side of the road and into her office to get a uhaul & car dolly. Wish the price would have been cheaper b/c total cost to get from SC to PA was $850.00 but Crystal deserves a raise & company wide recognition for going above & beyond to help me get my car and daughters back home to PA!!!!Marci R.
Cheryl was great to work with.KEN P.