Customer Reviews for Gavilan Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gavilan Market

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hector M.
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Customer did not leave a comment.

ryan H.
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Customer did not leave a comment.

Timothy S.
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The one person at the liquor store couldn't help me out. I had to wait 30 minutes and talked to someone over the phone and was given the keys. No paperwork, no inspection. I rented it for 24 hours but they told me I had to have it back in 22 hours. Luckily, I only used it for 4 hours and returned it when I was done. Very unprofessional at this location. I've used Uhaul several times in the last few years and this was my 1st bad experience.

Edson F.
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Truck was too low on gas. Cupholders and other plastic panels were sticky with dried out soda The 20' truck that was reserved over the phone previously was not available at the location. The original pickup Sunnyvale location made on-line about a week ago was scrapped only a couple days before pickup messing with all my other move arrangements. Your scheduling is a mess. It is impossible to make serious moving arrangements

Edward R.
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Very unprofessional, location is not properly set up for uhaul services.

Tulio B.
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Its a liquor store. No U-Haul paraphernalia at all. Person checking in was on the phone with someone the entire check in procedure. Didn't even walk around vehicle. Told me he would finish check in the next day. Still haven't received email confirmation that I dropped off vehicle.

joanne V.
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I understand it was just a pick up. I was uncertain of what was happening (I was at a Liquor Store. The 2 young men helping were struggling with entering in information. It took about 40 mins., I requested 2 day rental, they did enter 3 day rental, but it ending up I needed the 3 days after all.

denny W.
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Poor service, unknowledgeable personnel, crappy equipment.

Alvaro A.
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They charge me a premium insurance, wen I check the box for no insurance, in the store they don't know nothing. I get my receipt until next day wen I call them. No refund for insurance.

John W.
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Clerk was on the phone to someone the whole time we were checking out ! Speaking in a foreign language ! He was disinterested in us as customers. This establishment has been known for changing prices at check out . I would not have used your service at this location had I known it was this store ! Never again!!

Hector L.
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Customer did not leave a comment.

Don C.
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Customer did not leave a comment.

Michelle A.
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I had to go through support to get the truck checked in. The guy at the counter did not check in properly and when i started getting texts next day, they showed as never received even though it was returned at 6 pm previous day. Was not provided a receipt when asked. Just a total mess of a check in. The only thing they did was write the miles down.

Ernesto J.
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Not recommended because change the pick up location too far at my home and don't take discount or apologize for the company

No reviews have been submitted for this location.

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