Took 5 days to check in my return. Called more than once to follow up
YEATESH R
Shady Hills Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Hill, FL 34610
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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she has been great to us for years
DOMINICK CSelf service at this location changed to counter forcing me to allow a tattoo cover unknown to photograph my driver's license.
OPEY BThe people were extremely nice and very helpful
bill gGuy behind counter did not know how to use the computer for my booking. One hour after arriving, the worker GAVE UP. Ended up talking to someone on the phone and got the booking figured out in 5 minutes. I go to use the rental truck, and the guy behind the counter comes out tells me he is going to have the owner tow my car, only after paying for my rental and getting the keys. I was made to coordinate a place for my vehicle, and to get a ride back, all while my rental was booked. I explained this to the worker and he said simply that it’s not his problem. Gas tank was more than half empty on pick-up.. I use the rental. I return the rental, clean and re-fueled. The worker asked me, “how much fuel was in it before?” I told him I filled it to where it was at when I left. I ask him for a paper receipt and he said it’s only available online. Had a funny feeling, and it turns out that he went ahead and charged me for gas fee anyways. I have gauge photos before/after the rental to prove this. The attitude on the worker was uncalled for, treated me like a problem. Worst experience by far.
KEITH M