Customer Reviews for Gellings Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gellings Auto Service

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John B. on

Rating:

Customer did not leave a comment.

Robert S. on

Rating:

Customer did not leave a comment.

KS L. on

Rating:

Vehicle started to have mechanical issue during use and had to return to location, before we could finish the needed use.

rick h. on

Rating:

they were great and fast. in and out quickly

Emily W. on

Rating:

Customer did not leave a comment.

Alan E. on

Rating:

I got there and they had me wait inside while they inspected the trailer and came in to get me on my way, He thought I was all done when I asked about when I get my deposit back and he said there shouldn’t have been a deposit for that trailer. I showed him my contract and it thoroughly confused him about how it was all written up and he saw exactly what I paid and the deposit so he tried to get the deposit sent back to my account but there was lots of issues with it, eventually he got it squared away but he really stuck with it until it was figured out., I still have not received my deposit back in my account but I’m waiting.

Troy T. on

Rating:

Was what I expected

Chayce E. on

Rating:

The man who works there was not friendly or helpful. The truck was dirty in the cab with pet hair and he was not willing to bring it to another location so that I could pick up my truck and trailer from the same place. That was frustrating.

susan d. on

Rating:

Customer did not leave a comment.

Lance H. on

Rating:

Customer did not leave a comment.

Jeanine M. on

Rating:

Customer did not leave a comment.

bob r. on

Rating:

very Friendly & helpful.

Duane H. on

Rating:

Great location and staff!

mathew h. on

Rating:

Customer did not leave a comment.

scott k. on

Rating:

Have a representative to meet at location during off hours!

Jon K. on

Rating:

We like how there are trailers always available for our moving needs!

Tess M. on

Rating:

Customer did not leave a comment.

TODD K. on

Rating:

Customer did not leave a comment.

Robert B. on

Rating:

Customer did not leave a comment.

Wade M. on

Rating:

Very helpful.

Igniacio F. on

Rating:

Customer service was poor. The guy who attended me had very little experience but he was very welcoming and friendly. The other mechanics were very rude and kept talking down to the guy who was attending me.

LEANN P. on

Rating:

Customer did not leave a comment.

Dennis A. on

Rating:

Customer did not leave a comment.

kyle r. on

Rating:

Customer did not leave a comment.

LAURIE G. on

Rating:

Customer did not leave a comment.

Thomas M. on

Rating:

One complaint. No cruise control.

robin h. on

Rating:

Very helpful, fast, and friendly!

RYAN H. on

Rating:

Dennis does a good job and really understands customer service.

Megan P. on

Rating:

Great place!

Elsa S. on

Rating:

Never had a problem with their service! They always had available what I was looking for!!

bob j. on

Rating:

Great Customer service

Renee L. on

Rating:

Customer did not leave a comment.

Angel C. on

Rating:

Customer did not leave a comment.

ROBERT C. on

Rating:

Great service and on a Sunday pickup

mike a. on

Rating:

Phone (and in-person) etiquette of one member of staff nearly had us place our business elsewhere. Equipment was clean enough but roll-up door was miserable to make work. Very hard to lift up and equally hard to move down and secure. Should you want to be fair about it, send me a partial refund. Trailer was hardly new but did pull nicely.

Anthony N. on

Rating:

Customer did not leave a comment.

Robert P. on

Rating:

The local drop-off person was very accommodating and helpful. However, because of my experience in reserving the trailer and the 5 different calls and visits to confirm that the trailer was available as reserved, and the discourtious and offensive treatment by some of the Uhaul representatives, I cannot recommend this location or any other Uhaul location to anyone seeking to rent a trailer.

Ronaldo Q. on

Rating:

Customer did not leave a comment.

Kimberly W. on

Rating:

Customer did not leave a comment.

James V. on

Rating:

Customer did not leave a comment.

eric p. on

Rating:

Customer did not leave a comment.

LORI g. on

Rating:

Customer did not leave a comment.

CHAD B. on

Rating:

Maintenance on your vehicles! The truck was all over the road very poor handling! I use to drive big trucks and this thing was not good plus no matter what speed I was at the gauge was always in the red definitely a very poor experience

Char R. on

Rating:

Friendly staff

Roger R. on

Rating:

Customer did not leave a comment.

dagoberto r. on

Rating:

Customer did not leave a comment.

luan a. on

Rating:

Customer did not leave a comment.

Rich N. on

Rating:

great staff.

JEFF M. on

Rating:

Very good service. Convenient location.

Elizabeth M. on

Rating:

The paperwork takes a LONG time. Fred is really pleasant and efficient, though.

ARLENE D. on

Rating:

All the employees I talked to and worked with were very professional and friendly. They had us in and out in no time!

linda h. on

Rating:

Uhaul was very nice and comfortable driving. Would highly recommend and use in the future.

scott c. on

Rating:

Customer did not leave a comment.

jeff j. on

Rating:

Staff were extremely helpful and quick to assist.

KARY H. on

Rating:

Always a good experience

ester w. on

Rating:

Probably ask if they need a Trolley.

Natividad T. on

Rating:

Seemed too busy too

LYLA D. on

Rating:

Just great the way it is. They did a great job, quick and efficient.

chrystal m. on

Rating:

Customer did not leave a comment.

patricia l. on

Rating:

Customer did not leave a comment.

stanley a. on

Rating:

good service, good price, good total experience.

Camden H. on

Rating:

Worked perfectly. Nicest trailer I have ever towed.

Jonathan H. on

Rating:

Customer did not leave a comment.

afram m. on

Rating:

Nothing because this place is already with excellent customer service quality.

KANNAN H. on

Rating:

It would be helpful if you would rent trucks for out of town moves. That’s the point of Uhaul.

dennis s. on

Rating:

Very upset with U-HAUL as we had ordered a truck for our purpose so the day before our pick-up we were informed by U-haul that all that was available was a 10' truck & a 12' trailer to replace the earlier request, Upon follow pone call were informed that "we the customer" would have the option of driving 100 mile to pick up the unit that we had placed an order for about 2-weeks earlier since u-haul is not responsible for a unit that was ordered and THEY DON'T MAKE DELIVERIES!!!! Overbooking is not a problem with u-haul. VERY UPSET CUSTOMER!!!!!!!!!!!! Dennis Schnabel

david w. on

Rating:

fast friendly

PATTY l. on

Rating:

Customer did not leave a comment.

ROY B. on

Rating:

Customer did not leave a comment.

RENETTA M. on

Rating:

Very friendly and knowledgeable staff.

Moses T. on

Rating:

Price was expensive for customers

MITCHELL Q. on

Rating:

Customer did not leave a comment.

BROOKE H. on

Rating:

We have used the unit to store my belongings when I go home from college for the past three summers. Great location, excellent staff and the facility is secure. Highly recommend!

mark t. on

Rating:

Very nice and clean.

Michael K. on

Rating:

Outstanding!

CHRISTI M. on

Rating:

My issues were not with the location but with uhaul in general. When the 26' truck I reserved what not available at pickup, I was sent to a second location for a 6x12 trailer that the Fargo office said was available. They didn't have a trailer. I was then sent to a third location to look for the trailer. No trailer there, but there was a 26' truck. I was very disappointed in the rental process.

james f. on

Rating:

Customer did not leave a comment.

David M. on

Rating:

U-Haul failed! not the pick up and delivery locations. U-Haul Fargo Gabe is fifty dollars off and extra miles to cover the extra trave.

Joshua W. on

Rating:

Customer did not leave a comment.

JUSTIN r. on

Rating:

Customer did not leave a comment.

Leland H. on

Rating:

Customer did not leave a comment.

grant u. on

Rating:

Customer did not leave a comment.

Megan H. on

Rating:

Customer did not leave a comment.

JOSHUA J. on

Rating:

Customer did not leave a comment.

JOSHUA J. on

Rating:

Customer did not leave a comment.

Herb G. on

Rating:

Customer did not leave a comment.

rich r. on

Rating:

Have someone available on weekends in Aberdeen SD. We needed a u haul on Saturday and all 3 places in Aberdeen were unavailable.

douglas n. on

Rating:

Customer did not leave a comment.

douglas n. on

Rating:

Customer did not leave a comment.

lewis r. on

Rating:

Customer did not leave a comment.

BRANDEI S. on

Rating:

Customer did not leave a comment.

Michael R. on

Rating:

Customer did not leave a comment.

Chris N. on

Rating:

Customer did not leave a comment.

LeRoy S. on

Rating:

Truck was ready and clean. Great customer service. Thanks Dennis!

stephanie h. on

Rating:

Customer did not leave a comment.

Barry P. on

Rating:

Customer did not leave a comment.

RHONDA C. on

Rating:

Customer did not leave a comment.

Lee P. on

Rating:

Charge per day not 4 days at a time. Also, answer the phones instead of being on hold forever.

jim s. on

Rating:

Customer did not leave a comment.

Thomas V. on

Rating:

Customer did not leave a comment.

Dawn G. on

Rating:

Customer did not leave a comment.

GREGORY L. on

Rating:

BEST FRIENDLY SERVICE I'HAVE SEEN FROM A UHAUL DEALER. THANKS TO DENNIS

SHERRI R. on

Rating:

The employees were courteous, willing to answer questions and drove the truck right to the front door for me. One thing I would of liked to of known ahead of time, however, is that there was no cruise control. For someone with leg issues, it made the trip harder.

Aaron M. on

Rating:

Customer did not leave a comment.

JENNA B. on

Rating:

Heard lots of great things about the people and storage facility had to see for myself wasnt disappointed!!