Customer Reviews for Gellings Auto Service
(U-Haul Neighborhood Dealer)

689 reviews

503 N Roosevelt St   Aberdeen, SD 57401

(605) 226-1777

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(605) 226-1777

503 N Roosevelt St
Aberdeen, SD 57401

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Sat–Sun
    Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Rodger L. 
Rating:
4.0

Customer did not leave a comment.

Jack R. 
Rating:
5.0

Uhaul was backed up and ready to go. Using the app to pick up and drop off worked great!

Sandi G. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL ROY K. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Leann B. 
Rating:
4.0

I thought everything was fine from initial reservation to picking up the trailer and them hooking it up!

scott K. 
Rating:
5.0

Customer did not leave a comment.

ANN H. 
Rating:
5.0

Customer did not leave a comment.

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Customer did not leave a comment.

Loren M. 
Rating:
5.0

Thank you so much! You made our move possible and productive! We will definitely use U-Haul again!

ERIC K. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

It was closed the app would not let us do the online return super frustrating.

MATTHEW R. 
Rating:
5.0

Customer did not leave a comment.

LEO H. 
Rating:
5.0

Customer did not leave a comment.

KEITH P. 
Rating:
4.0

Customer did not leave a comment.

jennifer H. 
Rating:
5.0

Customer did not leave a comment.

val d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Candy M. 
Rating:
4.0

Customer did not leave a comment.

Corey E. 
Rating:
5.0

Customer did not leave a comment.

LeeAnn D. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS D. 
Rating:
5.0

Customer did not leave a comment.

Peter J.  |  Overall Experience 
Rating:
5.0

I did not have a storage locker.

Robert g.  |  Overall Experience 
Rating:
5.0

Nothing. Mr Gelling went above and beyond to provide awesome customer service. I highly recommend Gelling's.

FREDERICK M. 
Rating:
5.0

The best recommendation I can offer is that there were absolutely no problems for the duration of my use of the storage space.

LEO H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denny d.  |  Overall Experience 
Rating:
5.0

Perfect only took a few minutes

LAWRENCE R. 
Rating:
5.0

Customer did not leave a comment.

JASON L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Service was great. When I dropped off the uhaul the location commented that the hook up was "perfect". Thank you to the staff for making sure everything was safe. The location of the drop off was farther than expected, there was a location within 1 mile of the address, but it did not come up on the map when we did the contract.

Julie D. 
Rating:
3.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

I dropped it of on Sunday May 2nd.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

Doug B. 
Rating:
5.0

Customer did not leave a comment.

SONNie B. 
Rating:
5.0

Customer did not leave a comment.

Stanley A. 
Rating:
1.0

They charged me for an extra day despite the fact I was supposed to get the day free. ND I have yet to be reimbursed for it.

Jacob K. 
Rating:
4.0

Drop off was quick and easy. No complaints.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W. 
Rating:
4.0

Customer did not leave a comment.

Hayley M. 
Rating:
5.0

everything went very good

Rollin S. 
Rating:
4.0

Customer did not leave a comment.

Joshua O. 
Rating:
3.0

Customer did not leave a comment.

Kiana O. 
Rating:
5.0

real clean, had in heated shop,

DENNIS G. 
Rating:
5.0

They were very helpful as I was moving to Aberdeen got me out of a jam while we moved with temporary boat and trailer storage.

Jason B.  |  Overall Experience 
Rating:
1.0

Four and a half months later, I am fielding reoccurring auto pay charges and false reservations made to my account and visa. I picked up my stuff in the middle of August. Finally reimbursed for two months of reoccurring charges in Oct to be charged again in November (that one did not go through due to maxed visa) to Dec. dealing with a false reservation that I had to call and cancel. Let's hope Carlie, the last customer service agent, was successful in stopping the problem. She was pleasant and cancelled the reservation. But, I also need the initial issue resolved.

kelly B. 
Rating:
5.0

wanted indoor storage for our motorhome and secured space at the fairground for the winter

DAVE/NICOLETTE F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CRAIG K. 
Rating:
5.0

We dropped off the trailer when the business wasn't open, everything went well.

Robert P. 
Rating:
5.0

Excellent service

Douglas J. 
Rating:
5.0

Excellent service.

DOUGLAS J. 
Rating:
5.0

Perfect experience. In and out in 15 minutes

LEO H. 
Rating:
3.0

Service

tu P. 
Rating:
4.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS J. 
Rating:
5.0

Customer did not leave a comment.

Max V. 
Rating:
5.0

Headlights very dim and out of alignment. Very unsafe to drive at night.

Tana R. 
Rating:
5.0

Customer did not leave a comment.

Debra P. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

I was able to get the Uhaul I neeeded on short notice and it was returned that same evening. Swept out and with a full tank Need to check on the $25 refund

Kerstin S. 
Rating:
5.0

Service was excellent.

Jesse O. 
Rating:
4.0

Everything very good except needed a headlight adjustment very bad and one headlight out

AMY W. 
Rating:
5.0

nothing

Lea H. 
Rating:
5.0

Customer did not leave a comment.

BRUCE REUBEN W. 
Rating:
4.0

Customer did not leave a comment.

Eugene G. 
Rating:
5.0

Everyone was very friendly and made sure I understood everything before I left.... Excellent experience

Lee K. 
Rating:
5.0

Customer did not leave a comment.

jill J. 
Rating:
2.0

Dennis Gelling was rude on the phone. The U Haul company themselves are rude and can not full fill reservations in a timely manner. Very disgusted with the whole process I had to go through with U Haul.

crystal M. 
Rating:
5.0

Friendly, helpful people.

barry E. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Austin M. 
Rating:
5.0

Elite customer service. Friendly! No waiting.

Amelia B. 
Rating:
5.0

Great Experience. Moved my youngest home after college. Wish I would have thought of it sooner.

monte W. 
Rating:
5.0

Customer did not leave a comment.

Conrad C. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
1.0

The trailer was dropped off before it was suppose to be returned. It was returned at 11am the day it was due and it was suppose to be dropped off by 7pm. Two days later, I receive my receipt and I was charged for two extra days, even though the trailer was brought back BEFORE it was suppose to be. Before receiving my receipt, I was contacted multiple times asking where the trailer was, and I explained each time that it was already dropped of at the given location. U-Haul has very poor communication between their staff and it has costed us money. Will NEVER rent from U-Haul again and will not recommend to anyone.

Brett J. 
Rating:
5.0

Customer did not leave a comment.

LEO H. 
Rating:
5.0

Customer did not leave a comment.

BRAD G. 
Rating:
5.0

Customer did not leave a comment.

Derek G. 
Rating:
5.0

Customer did not leave a comment.

lisa W. 
Rating:
5.0

FAST, FRIENDLY, TRUCK WAS CLEAN AND READY, ASKED FOR 7:30 PICKUP, DENNIS WAS THERE WAITING FOR US. THANKS

Dana B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Pickup and drop off was great.

JASON P. 
Rating:
5.0

keep the good work, which i experienced working with Rod, your representative handled my request professionally by all means thank you

MARGARET A. 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
5.0

You guys are doing great

Brian P. 
Rating:
5.0

Customer did not leave a comment.

david N. 
Rating:
3.0

Customer did not leave a comment.

JUSTIN B. 
Rating:
5.0

They were very helpful to me and everything went great.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

david H. 
Rating:
5.0

Customer did not leave a comment.

Holly V. 
Rating:
5.0

Customer did not leave a comment.

Vera M. 
Rating:
5.0

Customer did not leave a comment.

jan B. 
Rating:
5.0

quick and easy. no hazzle

JUDY M. 
Rating:
5.0

paid for 12 furniture pads but only got 11

brian C. 
Rating:
5.0

paid for 12 furniture pads and only got 11

brian C. 
Rating:
4.0

Customer did not leave a comment.

Jeff J. 
Rating:
5.0

Have more truck around the state to make it easier to get. We drove round trip of 240 miles. And cost me 80.00 dallors just in gas for the u haul to get to Pierre with out the cost of gas and time driving to Aberdeen to get the u haul.

Nels N. 
Rating:
5.0

Customer did not leave a comment.

Natasha K. 
Rating:
5.0

Customer did not leave a comment.

Bruce J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer G. 
Rating:
5.0

Customer did not leave a comment.

temi T. 
Rating:
5.0

Customer did not leave a comment.

DAN R. 
Rating:
3.0

Was what I expected

Troy T.  |  Reservation 
Rating:
5.0

Great place!

Megan P.  |  Reservation 
Rating:
4.0

Very good service. Convenient location.

JEFF M.  |  Overall Experience 
Rating:
5.0

We have used the unit to store my belongings when I go home from college for the past three summers. Great location, excellent staff and the facility is secure. Highly recommend!

BROOKE H.  |  Overall Experience 
Rating:
5.0

Heard lots of great things about the people and storage facility had to see for myself wasnt disappointed!!

Privacy R.  |  First Impressions 
Rating:
4.0

Speedy service, this place is awesome!

Privacy R.  |  First Impressions 
Rating:
3.0

Was easy to get to and find. It was easy to manuever the truck around the units.

Privacy R.  |  First Impressions 
Rating:
3.0

Was easy to find and get to. Easy to manuever the truck to get to the units.

Privacy R.  |  First Impressions 
Rating:
3.0

Was easy to find and get to and get our stuff into the unit, had enough room to manuever the truck to the units.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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