Customer Reviews for Gellings Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gellings Auto Service

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Ryan S. on

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Better customer service if is unhappy I would like all my money refunded and this uhaul rent is on gellings .the owner is rude and grude no manners short rushes a person out.u need to find a new person to do the uhaul rentals. I want a full refund ASAP my service was horrible I will tell people not to go to gellings for uhaul rentals or for a mechanic either horrible horrible horrible won't recommend it to nobody

JIM B. on

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Lucas S. on

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Great service!

ANTHONY N. on

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Mark K. on

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Janice R. on

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Keep up the welcoming atmosphere

LYLA D. on

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Very friendly service and helpful. Will most certainly use them again.

Steve J. on

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Carl S. on

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Donald R. on

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Jenna B on

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Heard lots of great things about the people and storage facility had to see for myself wasnt disappointed!!

RICHARD H. on

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Ted M. on

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Great and quick service

TINA W. on

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The whole experience was a mess they got the whole uhaul date wrong for me and turn around and and took money out my account without my permission . I will never recommend my family members to that uhaul location.

BRUCE H. on

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ROBERT C. on

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CORY S. on

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Maybe let somebody know that you owe something before you leave

DEAN H. on

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janet h. on

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jeffry s. on

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Ashley D. on

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rhonda b. on

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truck was full of white dog hair!! I am so allergic to animals. It was a uncomfortable ride..

Brooke F. on

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I was told by the 1-800 UHaul representative that my credit card wouldn't be charged until drop off, but it was charged at pick up, and I was only charged the equipment rental at drop off.

Robert M. on

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Larry S. on

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Fred was very helpful. He made the pickup easy.

Randall C. on

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DONN F. on

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I called after the return and requested a copy of the billing be emailed and have not seen it yet.

jon k. on

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Offer pads if available

John F. on

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Dropped off on a Sunday, so no one was present. Easy drop off.

BARB S. on

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BELL F. on

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Everyone at this location was very nice.

alan m. on

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Our problem is not with the pick up or drop off places, except our drop off place asked us to return the truck early so a woman could use it that day. We did, at a considerable inconvenience for us. Then 3 weeks later we are told of a citation put on our truck that was apparently put there after we dropped it off. Now I have spent a long time on line and phone trying to get this worked out. NO ONE is being helpful. No one should use U Haul; it is such a pain.

JEREMIAH H. on

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A.S. E. on

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Fred was wonderful and caring. Dennis was extremely helpful, polite, caring and professional. The experience was great! Thank you for all your help.

Thomas K. on

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John D. on

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HENRY B. on

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I have yet to receive a bill with the final cost even though I have asked several times. I keep getting the one that has no charges.

Dennis B. on

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Jeff K. on

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adam r. on

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Gas teuck are a poor way to go

Mary or Michael J. on

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DAVID b. on

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Patti O. on

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Patti O. on

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linda b. on

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linda b. on

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NATY T. on

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Air conditioner was not working really noisy inside the truck

Thomas F. on

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Nothing! They are understanding and flexible and easy to work with. Fred and Dennis are the best!

dennis s. on

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Trent B. on

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steve k. on

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DARYEL E. on

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normbert e. on

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toby r. on

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Communication. Two gentlemen were behind the counter, neither told me I was free to leave after they moved my vehicle and unhooked the trailer. Please don't drive someone's vehicle without permission.

DARCY G. on

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Claudean H. on

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Dennis was helpful and they got me on my way in no time! I would recommend to anyone!

brenda b. on

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Luke M. on

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SHELLY G. on

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They were perfect.

Jason S. on

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JIM W. on

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I paid for 20 miles but only put on 6 so how soon will I get a refund for the 14 miles.

Erin B. on

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NATHAN H. on

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After checking into "professional moving services" U-Haul was by far the most economical way for my family to move. I've used U-Haul twice and have found the trucks easy to load and easy to drive (the last was the large 26'). Even if someone with deep pockets is paying for any future move I still may choose U-Haul. It was so easy and saved a ton of money.

Darlyne D. on

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BONNIE W. on

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mitch w. on

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Susan M. on

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JEFF B. on

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Super People!

bryan M. on

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Equipment and locations were fine. Your reservation system is a fricken joke. I reserved the truck and transport trailer about 3-4 weeks before I was going to need them. To make a long story short, I had to drive 100 miles to get the trailer because it would not be at my requested location. All at my expense and time away from packing. I am not blaming Gellings, I am blaming the Uhaul system as this is the 2nd time this has happened to me.

DAVID D. on

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BRAD A. on

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Shari N. on

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marlys s. on

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Chris S. on

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RANDAL S. on

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Mechanic repaired light hookup on truck and got me on my way.

MARTY L. on

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Staff was very helpful and very professional.

RANDALL M. on

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I've used Gelling's many times before and I'll use them again.

Robin H. on

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Shame on me for not checking the milage and fuel level before leaving I had 4 extra miles and the tank was not full it was 1/8 from full I did fill it up when I dropped it off as well as using it turning it in on time.

doug J. on

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HAROLD A. on

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The store owner picked me up at the Aberdeen Airport and gave me a ride to the U-Haul pickup point. Very helpful through the entire process.

William S on

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Speedy service, this place is awesome!

Bambi H on

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Was easy to get to and find. It was easy to manuever the truck around the units.

Bambi H on

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Was easy to find and get to. Easy to manuever the truck to get to the units.

Bambi H on

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Was easy to find and get to and get our stuff into the unit, had enough room to manuever the truck to the units.

Christine H on

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They didnt know how to use the computer program to check in or ship my u box