Customer Reviews for Gellings Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gellings Auto Service

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Lee P. on

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Charge per day not 4 days at a time. Also, answer the phones instead of being on hold forever.

jim s. on

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Thomas V. on

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Dawn G. on

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GREGORY L. on

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BEST FRIENDLY SERVICE I'HAVE SEEN FROM A UHAUL DEALER. THANKS TO DENNIS

SHERRI R. on

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The employees were courteous, willing to answer questions and drove the truck right to the front door for me. One thing I would of liked to of known ahead of time, however, is that there was no cruise control. For someone with leg issues, it made the trip harder.

Aaron M. on

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Angela G. on

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Very friendly reps - overall excellent experience with Gellings and UHaul!

Wayne M. on

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Cody J. on

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douglas n. on

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ZACH C. on

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great, quick and no hassle

Katie J. on

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Needed a uhaul last minute and they really helped me out. Toby was very friendly, got me in and out within minutes and took the time to explain everything to me. If I ever need a uhaul again, I will go here first

chris b. on

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Hire nicer people

Kerri H. on

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DAN F. on

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Extreemly rude person that owns this uhaul place

EDWARD H. on

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aer services a. on

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cleanest truck i've ever rented

KRISTEN Z. on

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Rude

Jake C. on

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Truck was is horrible condition. The smoke smell made me sick. We couldn't get the truck started so it sat on the road for more than half of our rental period and were not able to use it for moving our things. There was no apology from the rental location and we were still charged for the entire rental fee. We spent so much wasted time looking for another truck and trailer to move our things rather than actually moving because of an unreliable Uhaul truck. This was a horrible experience and the pick up location has done nothing to remedy the situation. If 0 stars was an option I would have went with that.

scott h. on

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ryan h. on

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ROBERT H. on

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Rebecca H. on

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ANTHONY K. on

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chris b. on

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Zach P. on

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None, after hours drop off

ANTHONY N. on

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Toby is great. This location really keeps their gear clean and ready. I will definitelt use these guys again.

. on

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joanne r. on

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EXCELLENT, QUICK, HOOKED UP THE TRAILER. NEVER HAD ANY DEALER DO THAT BEFORE

alice h. on

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ELROY B. on

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Cristina G. on

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With our 800.00 rental we received a free storage locker for a month. We could have really used it, but the location had nothing of moving size available. In addition, we would have to have paid a deposit worth one month's rent. That is not free!

Kreg L. on

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Mark K. on

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This place is great. Second time we dropped off a one-way rental. Clean, friendly, east to get to.

mike r. on

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Kevin W. on

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Rodney K. on

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Nothing, truck ran great. Great on gas mileage.

Ryan S. on

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Better customer service if is unhappy I would like all my money refunded and this uhaul rent is on gellings .the owner is rude and grude no manners short rushes a person out.u need to find a new person to do the uhaul rentals. I want a full refund ASAP my service was horrible I will tell people not to go to gellings for uhaul rentals or for a mechanic either horrible horrible horrible won't recommend it to nobody

JIM B. on

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Lucas S. on

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Great service!

ANTHONY N. on

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Mark K. on

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Janice R. on

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Keep up the welcoming atmosphere

LYLA D. on

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Very friendly service and helpful. Will most certainly use them again.

Steve J. on

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Carl S. on

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Donald R. on

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Jenna B. on

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Heard lots of great things about the people and storage facility had to see for myself wasnt disappointed!!

RICHARD H. on

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Ted M. on

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Great and quick service

TINA W. on

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The whole experience was a mess they got the whole uhaul date wrong for me and turn around and and took money out my account without my permission . I will never recommend my family members to that uhaul location.

BRUCE H. on

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ROBERT C. on

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CORY S. on

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Maybe let somebody know that you owe something before you leave

DEAN H. on

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janet h. on

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jeffry s. on

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Ashley D. on

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rhonda b. on

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truck was full of white dog hair!! I am so allergic to animals. It was a uncomfortable ride..

Brooke F. on

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I was told by the 1-800 UHaul representative that my credit card wouldn't be charged until drop off, but it was charged at pick up, and I was only charged the equipment rental at drop off.

Robert M. on

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Larry S. on

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Fred was very helpful. He made the pickup easy.

Randall C. on

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DONN F. on

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I called after the return and requested a copy of the billing be emailed and have not seen it yet.

jon k. on

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Offer pads if available

John F. on

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Dropped off on a Sunday, so no one was present. Easy drop off.

BARB S. on

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BELL F. on

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Everyone at this location was very nice.

alan m. on

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Our problem is not with the pick up or drop off places, except our drop off place asked us to return the truck early so a woman could use it that day. We did, at a considerable inconvenience for us. Then 3 weeks later we are told of a citation put on our truck that was apparently put there after we dropped it off. Now I have spent a long time on line and phone trying to get this worked out. NO ONE is being helpful. No one should use U Haul; it is such a pain.

JEREMIAH H. on

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A.S. E. on

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Fred was wonderful and caring. Dennis was extremely helpful, polite, caring and professional. The experience was great! Thank you for all your help.

Thomas K. on

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John D. on

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HENRY B. on

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I have yet to receive a bill with the final cost even though I have asked several times. I keep getting the one that has no charges.

Dennis B. on

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Jeff K. on

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adam r. on

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Gas teuck are a poor way to go

Mary or Michael J. on

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DAVID b. on

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Patti O. on

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Patti O. on

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linda b. on

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linda b. on

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NATY T. on

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Air conditioner was not working really noisy inside the truck

Thomas F. on

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Nothing! They are understanding and flexible and easy to work with. Fred and Dennis are the best!

William S. on

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Speedy service, this place is awesome!

Bambi H. on

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Was easy to get to and find. It was easy to manuever the truck around the units.

Bambi H. on

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Was easy to find and get to. Easy to manuever the truck to get to the units.

Bambi H. on

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Was easy to find and get to and get our stuff into the unit, had enough room to manuever the truck to the units.

Christine H. on

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They didnt know how to use the computer program to check in or ship my u box