Customer did not leave a comment.Matthew M.
Customer Reviews for Genesee Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kelly C.
Norah is greatOmar H.
Customer did not leave a comment.donald K.
To be honest I don't have anything to recommend for improvements. Norah was awesome. I've had bad experiences with Uhaul plenty of other times and I've heard all these stories from other people about how bad their experience was but this must was not the case. She was very thorough respectful and helpful. If I ever need to rent anything I will most definitely returning to her location and if I know anybody looking for a good place to rent a U-Haul I will definitely send them there. Is a great asset to your company and I hope her pay reflects how Good she is at her job. Truly a pleasant experience. Just know that I very rarely give reviews if that says anything.Ian R.
Customer did not leave a comment.Willie L.
Customer did not leave a comment.Joe B.
Rented a truck on line, used the mobile pickup option, great experienceStephanie M.
Norah is great!Omar H.
Customer did not leave a comment.Paul O.
Customer did not leave a comment.Rhonda S.
The location was awesome and very helpful. The online system and follow up phone calls where poorly done, inaccurate and my reservation was missed up twice. I went out and bought my own trailer after my latest experience with Uhaul.Jeff U.
Great customer serviceNorah W.
Everything went smooth. Quick paperwork process and i was out with the trailer in less than 20 minutes. Easy drop off. Great service.Jack W.
Dirty truck and wrong sizeTayia D.
Customer did not leave a comment.Stanley V.
Customer did not leave a comment.James T.
The young lady who helped me was outstanding. She was very friendly and kind. I can't express how grateful I am for her awesomeness ??Lavita T.
Nora was amazing. She is a credit to your business. Keep hiring smart like her.gregory T.
Customer did not leave a comment.Omar H.
Fast friendly woman working!Shantaria M.
Awesome service very niceDan B.
Customer did not leave a comment.Jeff H.
Customer did not leave a comment.Erica G.
Customer did not leave a comment.marcy B.
I had an awesome experience with the location.. it was actually uhaul that I had an horrible experience with ... I was treated so poorly that I don't think I will ever use uhaul again...Suzette L.
Customer did not leave a comment.ANITA L.
Thank you, your help setting this move up went off without a hitchWilliam P.
Nora is great, very nice and informative.KIMBERLY G.
The lady who assited me was the best ever couldnt b more happy with the help.James M.
U-Haul's on line system is not an easy use and the amount of hoops a customer has to jump through seems overkill. If National rental cars can do a easy pick up why can't U-Haul.Robert C.
Customer did not leave a comment.clint R.
Customer did not leave a comment.Todd S.
Tina is amazing! I love her flowers by the building.Corey M.
Customer did not leave a comment.Justin S.
Customer did not leave a comment.Alex M.
I could not get the windshield wipers to work. The gear shift stuck.David R.
Customer did not leave a comment.Darylynn H.
Customer did not leave a comment.chris D.
Customer did not leave a comment.sally J.
Customer did not leave a comment.Tim J.
Is the drop-off personnel was great to work with good truckThomas S.
Great job easy drop-off she does good workTom S.