Customer Reviews for Georgen Auto LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Georgen Auto LLC

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Randall G. on

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the gal that did the booking and John were great to work with. Thank you!

Victor B. on

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Customer did not leave a comment.

Christina K. on

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I really wish it was a more affordable choice. I also wish it was explained more about certain charges.

Nicole L. on

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The online reservation system was not in line with what the people at Uhaul were saying. Georgen Auto did an excellent job of fixing the situation for me.

Isabella G. on

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Make sure it’s ready on time

Theresa K. on

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Customer did not leave a comment.

Gary S. on

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We reserved the truck in Waterloo Iowa and was told we had to drive to Manchester Iowa to pick it up. That's a 50 mile drive. My time and my gas to pick up a truck that I reserved two weeks early. That's not the way to do business. In the future for customers, have the rental equipment at the point of reservation.

John M. on

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Customer did not leave a comment.

Abby B. on

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Do not answer a question unless 100% sure of the answer.

Andrew B. on

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After availability issues through the website I just went to the location I wanted. Great people and smooth process

Steven M. on

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a jack for the trailer tongue

Ashley B. on

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Only used the Uhaul from noon that day until 3 and was 18 minutes late and was charged an extra day when we first reserve the uhaul was supposed to pick up on Wed at 6pm but no key was left in holder so we reserved it for Thursday at 10 pm i dont think we should be charged the extra day.

Justin A. on

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Absolutely awful. I will never get a U-Haul again.

Justin A. on

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Awful, I had to wait an hour even though I reserved it in advance for 12:30 because “I went to lunch” and she acted like it wasn’t her fault and that it was no big deal to make someone with an appointment to wait. This is absolutely unacceptable. If I have an appointment I will take my lunch around it. Then when talking to the regional manager the quality was poor and he ended up not helping me at all. I was told I would get a partial refund and I have yet to get tit. I will never rent from U-Haul again.

Rick P. on

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James T. on

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Doris I. on

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Cindy C. on

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SARAH F. on

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Cathy B. on

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I know these people and I have worked with them a lot on things and they are very good people to work with . She told me it should not have been that much . Because I did tell her I told the lady in Center Point I call the Manchester U-Haul and they did not have any trucks and I wanted the truck to move in town in Manchester. But had to go to Center Point to get one . I will keep working with the Manchester office.

Randy P. on

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Grumpy employer. Computer wasn’t working. Wasn’t caring enough to try and help at first until I said it was already paid for ahead of time. Talked bad about his help. Couldn’t care if I needed help hooking up trailer or not other than his worthless mechanic might help.

Sandy B. on

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Customer did not leave a comment.

Albert F. on

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Maybe be open a little bit later or at least get more lights for ur parking lot n pave ur lot could not get around pulling a trailer too much loose rock

larry W. on

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cara S. on

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The drop off service was very easy .

Mark R. on

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ED H. on

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Staff there was extremely helpful in spite how bad the truck was.

marilyn V. on

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Keith K. on

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Awesome! best deal hands down !!! Agents on both occasions were excellent Trailer was top notch ,tires were brand new easy to use i didn't worry about anything while towing It was the best $89.00 I have ever spent renting anything.................

john K. on

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The tires were not in very good condition on the trailer and there were only hooks on the bottom of trailer floor but nothing up higher to secure items. The gentleman who helped us was excelkent.

shilo D. on

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Customer did not leave a comment.