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Amber H
Customer Reviews for Georgetown Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely no problems with this rental process, and the associate at the Shell Quick Stop made my pickup and dropping off very smooth. I'll use this location for all future U-Haul rentals!! ⭐️⭐️⭐️⭐️⭐️
David WThere were extra charges on my CC scam
JOHN LThis location is open at a normal time for people who need to do a full day's move. That is excellent.
JOEL AMy only complaint was having to pick up the truck at Georgetown, DE and pay for all that mileage, when the Lewes, DE dealer had the truck I needed and is located 1 mile from our home.
THOMAS HNo equipment I rented was in the truck
KELLY DU-Haul made me drive extra milage to this location when there was a drop-off location half as far away from me in Lewes, DE. U-Haul said they needed it for another customer when there was like trucks to what I rented ALREADY in the parking lot. Guess you can say I went "the extra mile" for U-Haul. Hopefully someone really needed it because it made the return harder than it needed to be. Moving is stressful enough.
Robert PVery helpful staff. Highly recommend. Delivered the requested truck on time. Truck was clean and I was very pleased with the power it provided in hills/mountain terrain.
DUSTIN DEverything was great. Polite staff, efficient rental and return process….. I would highly recommend this facility. Five stars!!!!
KAREN YThe gentleman behind the counter was very friendly and patient with me. Service was quick and easy!
Kimberly RWe had no issues at drop off and there were no Personnel involved
anthony VAll expectations met!! I'll be back.
LOUIS S