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JERRY J
Customer Reviews for Germans Recycling & Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
DON'T BE CHARGING $50 A DAY AFTER SHOWING ON YOUR APP THAT I DIDN'T HAVE TO PAY AND THEN CHARGE OVER $250 DOLLARS AND GIVE PEOPLE THEIR DEPOSIT BACK PLUS THE PRICE OF GAS YOU TOOK OUT THAT WASN'T USED
TANYA GFriendly and very accommodating, good folks to do business with
Dennis HIt’s a recycling center, so it may not be clean, and they don’t have great Internet, but they are very helpful and kind!
Josh MThere was not a employee to help me with rental until after 8:30 am when the pick up was scheduled for 8:00 am
PATRICIA JAbs light was on tires were bald and the fuel was at a 1/4 tank and they said it was 7/8. The trailer also didn’t have functional turn signals or break lights and there was trash left in it from previous use. And the brake system service came on. Not very well serviced equipment. I won’t recommend this location or for that matter U-Haul services to anyone. I don’t appreciate the service I received as well as the last minute change of pickup location the day prior to pickup. I had to go an hour out of my way. And this piedmont location. Didn’t even realize my reservation was with them. After the location was changed to them I’ll recommend penskie or another service to someone. Never U-Haul again. I wouldn’t. And being a US Army combat veteran being called a liar by your regional manager isn’t acceptable business.
Douglas HNone
KEVIN HGood grade AA
ROBIN M