Limited parking space, hard for a 20' or 26' truck to parking if it is almost full.Bo Y.
Customer Reviews for GK Petroleum
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had reserved six pads and a large dolly/hand truck on my reservation. There were none at all at the site requiring a frantic search to purchase a hand truck at a big box store.Sharon L.
Customer did not leave a comment.Nelson R.
The location I was originally scheduled to pick-up in, did not have the truck I reserved. I was sent a couple miles away, not far, but still when you're moving and you have people scheduled, it's a bit stressful. All in all, it worked out.Debra H.
Dropping off the uhual was a hassle as it was not registered at address specified above (540 W Dekalb pike). Was given a hard time by customer service representative when trying to explain that this was the drop off location I was given.IAN C.
Have enough pads available.William G.
It took over 40 minutes for the attendant to complete the process of checking me in and providing me with the keys to the truck. This delayed my move and caused disruption for my schedule which involved other parties to assist with lifting and hauling my belongings. Not only that, but the equipment I had reserved was not in the vehicle and the attendant initially refused to let me take the dolly I had ordered. This took additional time to explain and provide proof that I had rented the equipment I had.Rebecca B.
Customer did not leave a comment.HIRANGI V.