The truck was low on coolant and heated up a few times causing delays in our trip and worst than average gas Mileage. The truck is old and may have not made the trip if I hadn’t taken more time with my boys and myself, gas, and stress of a badly maintained 123k truck for new price. Spending $300 plus on a uhaul rental, I expect better. Pre trip and post trip Pictures available upon request. Second, the app doesn’t work. I had to call the help line to make the reservation. Then my reservation was canceled and moved to glacier west, which had the most old beat up truck I have ever rented. Not happy. The truck was returned the exact same condition as I picked it up. Pictures wouldn’t download, but available. Drop off parking was not marked, so parked next to another uhaul. Location is closed for the next two days…
NICHOLAS L
Customer Reviews for Glacier West Frederickson North
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
So helpful with troubleshooting U-Haul website. Great experience! Will definitely refer to others
OCTOBER LProfessional, friendly, very helpful..
OCTOBER LBest customer service!!! Hands down.
Roderick DSuper friendly, kind and helpful staff. The truck was safe and clean and reliable! The area felt safe. I was so grateful for her help.
ASHLEY L