Make sure trucks are on time and when truck is returned allow the paying customer to take the truck and deal with the customer unable to pay later.Angela L.
Customer Reviews for Glendale Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vehicle was very dirty in cab. Wet spilled on seats. Dirt under steering column and on floor mats. Cab and inside box smelled strongly of marijuana. Thank God I didn't have to put any of my belongings in there or that I didn't get pulled over. Very disappointed. Never have I experienced this during a rental from U-Haul!Dawn R.
More training on how to do uhal applications so it can run betterMarcella G.
I only would not recommend this location as it was 10 miles out of my way, and at least 70 miles from my moving location. It would be fine for someone renting a truck within 10â€“20 miles of the location, with the understanding that the check-in process is somewhat more tedious given low WiFi accessibility. Store personnel were helpful.Elizabeth P.
Customer did not leave a comment.ROXANNA JEAN B.
The truck interior was spotless, clean windshield, basically clean freight compartment - but it wreaked sooooo strongly of marijuana that my furniture stunk for 3 days. AND I would have taken that truck regardless because I had driven 25 miles out of my way for this â€˜plan B' truck (original reservation didn't showðŸ˜«). Moral of the story- make odor a qualification for being â€˜clean.'John T.
Very helpful on the phone.Brandon S.
Customer did not leave a comment.Alfred B.
You are wrong. I was supposed to pick up my equipment in Roseburg. At the last minute, uhaul changed the pickup location to Glendale. I had to drive 100 miles out of the way, at the last minute. I'll avoid uhaul like the plague in the future!Robert K.