The clerk in the store not terribly helpful, but another individual (co-owner? co-manager?) did come out to the equipment and was of considerable help. But--after I got the trailer home--one tire was down to 20p.s.i., and had a quick leak. the next day, the tire was replaced; Sabrina was great. Further: I reserved a trailer at the Canyonville location days earlier, and checked several times to be sure I had a reservation; but when I came to pick it up, it could not be rented to me (It was supposed to be in California)--so the U-Haul manager told the clerk at the Canyonville store that she would arrange to hold a trailer in Glendale (and that the Canyonville store would get the commission); when I got to Glendale, the clerk there indicated that they had no reservation in my name. I rented a trailer they had, though (and maybe the Canyonville store got cut out of the commission. Anyway, all this involved an extra sixty miles or so of driving and a delay of my trip for a full day, so very frustrating. One more caveat: I'm not confident that the automatic hydraulic braking was working; the trailer certainly pushed the truck hard in stops.
JOSEPH Y
Glendale Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glendale, OR 97442
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Customer Reviews
- 3.5 Average Customer Rating
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The wiring necessary to connect the trailer to the truck was missing. I had to purchase the connector. The tongue was resting on a log making it difficult to connect to the truck.
Connie NCustomer service was phenomenal!
Renee SOnly thing was I was told on the phone the truck was 49.00 per day after I reserved it it was in fact not 49.00 but 168.00 plus tax and insurance. Either the renter was misinformed or he had no idea how much it really was. Other then that it did the job perfectly.
terry bI was able to drive up and drop off the trailer. Final paper was done in less than a minute.
Roy K