Customer Reviews for Global Point Logistics Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Global Point Logistics Inc

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Greg C. on

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-Before the customer leaves with the rented vehicle I would recommend opening the box door on cold days as the door of the truck I rented was frozen stuck.(Got it open with hot water). - I received a text about returning the vehicle after hours but did not read the text until after I dropped the vehicle off and put the keys in the return box.Apparently a $20.00 fee would be applied if the returning instructions were not followed but I was not billed for it.Thank you. That being said,I would recommend giving the customer a heads up on how to return the vehicle after hours when they first pick the truck up. Overall, my experience with renting a vehicle from Global Point Logistics was great and would continue to use them for future endeavors. Best Regards, Greg.

Jordan R. on

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Gary H. on

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Ronald R. on

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GPL Storage / U-haul Truck Rental on Braidwood Avenue Peterborough Ontario is Mint !! The Customer service was Amazing, The Truck was Perfect ! Made a Day of moving in bad winter weather a breeze. I know i can Always Count on U-haul for All of my needs as well as family and friends U-haul For Me ?? This Will Always Be Sincerely Nanci

Karen M. on

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James M. on

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bogdan R. on

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Brian J. on

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Mike G. on

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WILLIAM B. on

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Catherine T. on

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Sandra Y. on

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Everything was perfect. I was especially happy that there was a full tank of gas so all I needed to do was fill it up again. I have rented before and have to guess how much to put in when the tank was not full.

David C. on

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Friendly service with a smile

Eric W. on

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This is the first time I've used the Braidwood Ave. location in Peterborough. It was fantastic. The staff was amazing.

Neal R. on

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Raymond M. on

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Very good rental truck easy to drive. The service was great.

Nicholas D. on

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Keep up the great work

John M. on

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Len G. on

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bruce D. on

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Great job excellent service

CHRIS F. on

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Your online reservation/rental software IS THE WORST....!!! I rent from this location many times per year and frequently reserve online after normal business hours. Your software only transfers the correct information about 1 in 10 times. I almost always have to go through the ENTIRE rental process, in person when I arrive as your system has not retained my insurance preference, my drivers license photo's, my means of contact preferences, alternative phone number, etc, etc, etc. It is very frustrating to continually waste my time going through the whole process only to have to do it again. Once I specify that I will do the rental AT the agency during business hours, THAT should be the end of the reservation process. Why ask me all the other questions (actually INSIST I answer them to complete the reservation) if your system does not actually retain/ pass along any of that information to the rental location? This is seriously making me consider switching to Discount rental as they offer free unlimited mileage as well as reasonable prices. Your location was simply closer to my office.

Steve B. on

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Great customer service

David H. on

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Kimberley A. on

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cynthia N. on

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Stephanie L. on

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Robert D. on

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Paul O. on

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Linda R. on

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Service was great

Luke F. on

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In all honesty, the staff on hand, COMPLETELY changed my mind on U-Haul for the better. If the staff at the GPL Self Storage in Peterborough DON't get raises, there's something wrong with the company!! They were absolutely fantastic, throughout. I sincerely thank them.

Michael J. on

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karen K. on

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A great rental experience! No improvements needed. Fast, professional service....Thank you!

Ramesh N. on

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Excellent. I loved the service.

William B. on

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Carl W. on

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Dan T. on

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Your Peterborough, Ontario Canada Location and your customer service representative Tracy Hubble were excellent. I just moved my daughter to Toronto for school and she was more than accommodating and I would highly recommend U-Haul and her again.

Maureen C. on

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We were very pleased with your customer service reps., vehicle was very clean and maintained well.

teresa T. on

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Very friendly and very helpful.

dave R. on

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Very friendly and helpful

BJORN H. on

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COULD NOT HAVE BEEN MORE HELPFUL

Keith P. on

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No help loading the trailer. First time that has ever happened. I had to unload it in Peterborough.

LARRY Y. on

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Better and longer hours as only opne until 5pm on weekdays and 2pm on Saturday nad not open at all on sunday. this makes it hard to access the storage unit when people work all day

Duane F. on

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Christian C. on

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Moving is stressful enough, this location made it way less. Thank you for everything

William G. on

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Have dealt with drop off location previously as my storage unit is located there. They showed me truck sizes ahead of time to help me chose. Went above above and beyond in their assistance with drop off. Exceptional customer service!!

Samantha S. on

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the check in/out system on mobile did not work, was quite frustrating.

JOSEPH R. on

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Tracy and Reine are excellent at what they do.

Aaron G. on

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Friendly and helpful customer service rep!

Larry F. on

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I never went into this site as I used the drop key box. Had to say average even though I don't have a rating for them as I didn't meet them.

Sandra Y. on

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robert P. on

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The young lady that served us was great she actually check the unit with me and asked if I needed any help and was really pleasant.

nigel S. on

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Nothing the ladys there were more then happy to help and knew exactly what was needed and even helped me to attach to the car hauler best u haul ive been to plz pass this review to the ladys there so they know how well there service is

Dustin B. on

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Faren M. on

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Mark O. on

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BRENDA O. on

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Allan K. on

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Customer service rep was very helpful and fully explained all anticipated charges.

Heather T. on

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We rented a 5 X 8 trailer and the staff were friendly and professional and came out to review how to attach the trailer and checked that the lights were working etc. There was lots of room in the parking lot for easy turns with a trailer in tow.

Chris C. on

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Hard to improve on excellent!

Dawn B. on

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BILL C. on

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Dawn B. on

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Randy I. on

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Tanya G. on

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David G. on

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Alyssa McGill M. on

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sandra J. on

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Bradley K. on

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Helpful, friendly and professional employees. I was amazed at how clean and organized it was for such a big place. Excellent experience.

Barry M. on

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Rick L. on

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Jeff V. on

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It was not obvious I had the right location, there wasn't an obvious sign that it was the U-Haul location.

GREG W. on

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The customer service attendant was most pleasant and informative.

JOSEPH R. on

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Excellent customer service...Tracy and Reine are always prepared.

John M. on

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Keep up the good work...the customer service was great at this location.

JOSEPH R. on

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The staff at Global Point, in particular the three women that run the Uhaul aspect provide nothing short of efficient, friendly, prompt service. Excellent always. Joseph

James C. on

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Great friendly staff and very helpful Thank you

James C. on

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Very friendly staff and very helpful.

DALE W. on

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No need to improve. Professional, knowledgeable and helpful staff. Very smooth and efficient transaction. Thanks very much! :)

Stephan C. on

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easy process

Brad S. on

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Gloria R. on

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Anne Marie G. on

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The staff were extremely professional, friendly and helpful and answered all of my questions. No improvement needed!

Laurie D. on

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Sean B. on

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Nothing

Bill T. on

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David C. on

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Very efficent and helpful. Positive experience.

BILL T. on

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The staff are the best. The facility is always clean and you can take your vehicle inside to access your heated storage unit. Can’t beat that !!

JOHN B. on

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Great service by wonderful friendly people,and it’s indoors.What more could you want.

KATHLEEN L. on

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Need more smaller units

Debra C. on

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I had a great experience

CECIL EDWARD J. on

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PAUL Q. on

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Excellent experience. I am not of how cost compare with other facilities but this place was very clean and secure. Staff were friendly and helpful.

MIKE N. on

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PAUL M. on

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Best Uhaul location in town. Speedy and friendly service as usual.

teresa C. on

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We cannot express enough how great our EXPERIENCE was from start to finish! Professional, Knowledgeable, Friendly and Courteous STAFF!!! A Great Experience & one that we would certainly use again, and again, when the need arises!!! Teresa & Garry Kozar

MONA M. on

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debbie R. on

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Nothing all good

Katie D. on

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Excellent customer service, made the rental seamless.

keenan S. on

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Mario S. on

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Dave L. on

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KEITH W. on

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THOMAS B. on

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John H. on

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