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Janet A
Customer Reviews for Globi Multi Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The u-haul app was given me issues it kept on freezing
Alicia mI made the reservation with Martha and it all went very well .....the next day I received a phone call who claimed to be from the U-Haul office saying that the "reserved " truck was no longer available because I was late to pick it up and that I needed to go to another location .....IT WAS ALL VERY STRANGE ... I had a heated argument with the woman and decided to call Martha who surprisingly confirmed that the truck was available and that "THE CALL " DIDN'T ORIGINATE FROM HER OFFICE .....I went and got the truck did my moving returned it and it all went very SMOTH .....I THINK SOMEONE WAS TRYING TO STEAL THE BUSINESS FROM MARTHA AND THAT "SOMEONE " NEED TO BE TRAINE TO SPEAK TO COSTUMERS PROPERLY
WILFREDO PNo improvement needed.
David DThe services was awesome 👌
MARCO REn realidad todo fue rápido y sencillo. La van estaba nueva y el trato es excelente en la oficina.
ALEXANDER ENot at night. There are some food trucks around the place.
EDUARDO RFast pickup, very friendly and great service.
WILLIAM SHave a better check out and return process. Along with someone that knows how the process is supposed to be done.
Francis FDifficult to find actual location. There is no outside markings to let you know where U-Haul is located
JOSE MEveryone was helpful and professional. Great job
DIONNE HTodo muy bien
VICTORIA CExcelente
Isidro RI have a moving company and I am always looking for a Uhaul dealer for the trucks, this is undoubtedly one of the best, the attention 10/10, the trucks clean, everything is really excellent, I will try to get most of the trucks for my services in this place
EDUARDO CThis location has great customer service. Extremely helpful!!
Jose CAmazing staff
Ernesto Ofast service y excellent atencion
carlos mTodo excelente
Jorge GThey had the vehicle we needed at the time requested. Good to have close by
Tony kLos dueños de esta franquicia fueron muy amables
Alevis HThe uhaul app once downloaded would not process the return. The app only focused on future rentals and selling supplies. The uhaul customer rep stated this was the case with other Android phone users.
David DThe after hours process is way too complicated and not for me.
Regla CThis truck was pretty beat up and the engine light was on the whole time
Gladys AThere was no office in this location. Everything is self-service, which some people like and some others do not. I'm one of the people that don't like that. I rather speak to someone than read instructions from a sign on the wall. Also, I'm young and technology is not challenging for me. But I'm sure it is for older people. Also, there needs to be more signage as it is difficult to find the parking lot and instructions to drop off the keys. Overall, I'm not pleased with this location.
Carlos TService Excellent
Ileana PMore choices
Orville MExcellent customer service at this location. Was very impressed with the level of service. Would only recommend maybe making the vehicle smile a little better. Especially the front area.
ORENCIO SSuper nice service thank you
Alexander MI used an app to rent a truck, and it took too much time (more than 30 min) to get the truck on site.
Young HVery kindness people.i live it
VIRGILIO VNone Excellent service
Ileana PLocation is great but bit tight to get big truck move in and out. There is a gas station next door so it was a breeze to fill in the tank before returning. Vehicle was clean with average mechanical condition. U-Haul app is really slow at loading pictures which makes the experience bit frustrating.
Kashya PClean vehicles, provide vehicle that are fully operational the one I drove had an alignment issue , it was dirty … in addition to the place where they have the trucks parked looks like a trash site …
Israel SAtendimento excelente. Carro em ótimas condições.
Ana KThere was no parking space for the kind of vehicle that I was driving. I had to take 4 regular parking spots to drop off the 26’ feet uhaul.
Carlos HThere was a couple mix-ups with the equipment we were supposed to get, and what we were given (truck with a different plate, etc.) but the staff at the location were wonderful and very helpful.
Juan GVery professional service! Will use them again.
PABLO AThe young man had excellent customer service. Truck was clean and ready for our move. We had an excellent overall experience. Will use them again.
Soraya MVery nice people, family run business, they were all very kind and informative. I highly recommend them! Place is also well kept, clean and welcoming.
Jose DOnly that the battery died twice and we had to call U-Haul roadside service.
Curtis SNothing location, truck and staff were amazing
Sadel RThey don’t went clear with the service, I told them that I need to drop off the truck in other location and almost tell me that I can’t do it, it was like they don’t want to get that truck out of their location.
Maikel G