Great customer service-helped attach and detach trailer. which was a big help for someone who has never had to do it before.
JOHN K
Customer Reviews for Gofast Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was FANTASTIC, very kind and welcoming! The app and online portal were very poor. I wasn't able to use either option for pickup. I was able to get through to u haul via phone. I was hung up on once. Possibly by mistake but sadly, I didn't receive a call back to resume my check in. I had to call u haul back and start over with a different representative. After 40+ mins of calls, luckily the owner of this location saved the day. His business hours were closed up on check in, which I was made aware of prior to rental. Your website and app both need major improvements!
STACY P