Customer Reviews for Gold Bar Lounge
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gold Bar Lounge
james V. on
It’s a BARBER SHOP with a uHaul sign in the window. I opened the door and received looks like ‘what are you here’ and the guy told me to leave the key on the counter and continues cutting hair so we just left and didn’t say anything.
Rodger S. on
I was to pick up the U-Haul at 9:30 am. However when I got there and clicked on my app at said the location doesn't open till 10 a.m. and to wait until then. In addition to that when I finally got the truck keys. I was told that the industrial appliance dolly that I had reserved that they did not have one available for me. But I could go down the road several miles to pick one up at a different U-Haul location. Thereby adding more time to my move. And I was on a limited time to get the move done.
george A. on
All went well.
Colleen Z. on
I had originally booked to pick the equipment up at a different location and I reserved a dolly not a trailer. When I was about to leave to go get the truck the guy called me and did the confirmation over the phone. Then told me the keys were in the cupholder of the truck. I asked that someone be there to show me the truck and that I was 10 minutes away. When I showed up it was just a parking lot with a sign and there was no one around. I had to wait 15 minutes for someone to show up.
Holly D. on
I was particularly impressed with the exemplary professionalism of Mr. James as he offered timely suggestions and was very thorough in ensuring I had a productive truck rental experience. I will definitely recommend him to my family members, friends, and associates.
Sean O. on
Not a thing
Douglas T. on
Will never go.to that location again. Vehicle was dirty inside and out. Vehicle was on less than half a tank of fuel when picked up. Vehicle needed to be tuned up barely made 60 on the freeway with no load.
Cireena W. on
Truck was really dirty and needs a wheel alignment. Breaks were also not very good.
Jessica S. on
Make it more user friendly and not at the pub or barber shop which is not friendly to people of every ethnicity.
Jennifer S. on
Cannot reach this location via phone and they do not contact you back. Mobile check-in prior to closing but staff would not release the keys without the owner's permission and they couldn't reach him. Three days later and I still have not received a call back from anyone at the rental site. Not only did they totally prevent our move from happening I now have to jump through hoops the get the money back on my card to rent elsewhere. Uhaul has been very helpful but I would not recomend this location to anyone ever if they were desperate.
Erionna H. on
Over charged for miles and gas when I hardly drove the truck and received the truck on E horrible uhaul experience ever I’m filing a dispute
Albert W. on
Did not have equipment that I ordered.
Dedree C. on
Keep up the excellent hospitality.
Nancy P. on
Provided excellent service.
firas I. on
Thanks
Melissa M. on
The Owner was very nice and accomidating. I was very shock and caught off guard, but only because the truck was very nice and clean. Great to drive as well. I will be using them in the future for any moving needs.