The driveway where my truck was parked is on an incline. It was very icy and it was difficult to get out of the lot. Lastly, after going through the return process on a browser on my phone, the U-haul site told me to finish the return process using the app. I downloaded and installed the app, but I did not see what I was meant to do on the app to finish returning the truck.Arliss G.
The Barbers Lounge
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Kansas City, MO 64134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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This was the second time in 2 weeks we returned a U-Haul vehicle to The Barbers lounge and there was nobody there!Debra B.
It was a nightmare. We had problems with the app at this location for 1 hour. We had to drive across the street to talk to customers service to help us through the process! This neighborhood area is dangerous and frightening! We will never go there again and the app didn't work at all. We had to use the website.claudia A.
No one was available and was unreachable by phone!Debra B.
I didn't know that the barber shop was part of uhaul and was needing a little more explaining of how everything workedLinda D.