Customer Reviews for Gold By The Gram Pawn
(U-Haul Neighborhood Dealer)

411 reviews

6808 N Dysart Rd Ste 128   Litchfield Park, AZ 85340
(Just South on Dysart Rd off Glendale Ave)

(623) 208-7880

Hours

  • Monday
    10 am–3 pm
  • Tue–Fri
    10 am–6 pm
  • Saturday
    10 am–5 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2022 - 12/24/2022: Closed

Services at this Location:

Contact Us

(623) 208-7880

6808 N Dysart Rd Ste 128
Litchfield Park, AZ 85340
(Just South on Dysart Rd off Glendale Ave)

Services at this Location:

Hours

  • Monday
    10 am–3 pm
  • Tue–Fri
    10 am–6 pm
  • Saturday
    10 am–5 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2022 - 12/24/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

The truck had the wrong size hitch ball locked in with a pin. It was left in the receiver hitch by the previous customer. I had to return the truck and swap it out with a different truck. This caused me a massive delay with getting down to Tuscon and back that day. It was a simple mistake but I was the only one that was affected by it. It made for a very long day.

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

nothing service was fast and easy.

tiffany M. 
Rating:
1.0

Unfortunately, I would not recommend this location at all. I chose this specific location due to its convenient location to where I live but didn't realize the easy access it allowed for anyone to access the premise. If there is a way to put a yard near this location to keep the equipment, it would make for a much smoother and easier rental experience.

Elizabeth C. 
Rating:
5.0

Truck looked brand new and great service and staff at this location.

matthew S. 
Rating:
5.0

Customer did not leave a comment.

LIETTE F. 
Rating:
5.0

Nice and clean equipment and friendly staff. Will be renting truck again.

matthew S. 
Rating:
5.0

Customer did not leave a comment.

Cruz G. 
Rating:
5.0

Customer did not leave a comment.

Celeste M. 
Rating:
5.0

Customer did not leave a comment.

GRIFFIN M. 
Rating:
5.0

They were very professional, friendly and welcoming. I enjoyed my renting experience with them.

Lynn M. 
Rating:
5.0

The lady I who helped me was awesome!

Ruben S. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
3.0

Customer did not leave a comment.

JESSE S. 
Rating:
5.0

Customer did not leave a comment.

troy A. 
Rating:
5.0

These ladies are always very helpful

Shena W. 
Rating:
5.0

Customer did not leave a comment.

bhargavsinh R. 
Rating:
3.0

Well the truck was clean the steering wheel was counted to the left when you drove straight I think it needs a front in alignment because it would jerk both ways it should've been fixed

david K. 
Rating:
5.0

Customer did not leave a comment.

Berdeth A. 
Rating:
1.0

Fuel was below 1/4 and charged me for it. Despite the mileage not adding up to consumption.

Lucas R. 
Rating:
5.0

Overall great experience, Friendly and helpful

JeanaR J. 
Rating:
5.0

Very friendly individuals.

Genevieve G. 
Rating:
5.0

Store owners were super helpful and very friendly. I would use them again!

Janelle A. 
Rating:
5.0

None, great service

EDDIE D. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Always can depend on these folks for last minute needs.

Brian C. 
Rating:
3.0

Dropped off after hours--cannot comment on any of the above information.

sandra D. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

sean F. 
Rating:
5.0

Customer did not leave a comment.

Melanie L. 
Rating:
5.0

It was convenient and easy. Polite staff

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Anne O. 
Rating:
4.0

This family run business is a pleasure to do business with. They were all very kind and super helpful!

Kim B. 
Rating:
3.0

The truck I was given the windshield wipers were broken the mirror moved a lot while driving make it difficult to see I tried calling the locals several times received no answer I couldn't find the papers for the gas so in overfilled the tank

Tina H. 
Rating:
5.0

Customer did not leave a comment.

marifed S. 
Rating:
5.0

Customer did not leave a comment.

Kole T. 
Rating:
5.0

Customer did not leave a comment.

Dustin A. 
Rating:
5.0

Tina and Susan do an excellent job. Thanks

William T. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Elliott M. 
Rating:
5.0

Fast and easy. They had me in and out fast and easy. This was my fist time renting a u-haul. I usually have some movers move a few furniture items. They wanted to charge $400 to move 4 items 12 miles down the road. I rented a U-haul for about $65 and was done in a couple of hours.

Fernando G. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

carrie A. 
Rating:
5.0

Customer did not leave a comment.

Antonio S. 
Rating:
5.0

Amazing people with great customer service

BRYAN S. 
Rating:
5.0

Customer did not leave a comment.

keith G. 
Rating:
5.0

The question above was the equipment clean. The truck was very dirty but we just needed to go pick up a big load so when we got gas we cleaned all the windows. We would definitely pick this location again though. Great people to work with.

Cory W. 
Rating:
5.0

Great staff , very friendly and helpful. Will be renting from there again

lisa B. 
Rating:
5.0

Good use of electronics for pickup and return.

Phillip T. 
Rating:
5.0

Customer did not leave a comment.

jesse S. 
Rating:
5.0

Very friendly and helpful. Great experience.

William C. 
Rating:
4.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Samantha B. 
Rating:
5.0

Customer did not leave a comment.

Michelle N. 
Rating:
5.0

Customer did not leave a comment.

mike K. 
Rating:
5.0

Customer did not leave a comment.

Travis Z. 
Rating:
5.0

Customer did not leave a comment.

Jessica R. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
3.0

opening a little earlier

joshua B. 
Rating:
5.0

Customer did not leave a comment.

Darlene L. 
Rating:
5.0

Customer did not leave a comment.

LAURA C. 
Rating:
5.0

Susan and her husband who operate this location were the best, very helpful and courteous. Susan's customer service is excellent. I felt confident in her handling of our rentals. Everything went smoothly. I highly recommend this location for their knowledge of rentals and their customer care.

patricia M. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Very nice staff and made the process easy.

Josh M. 
Rating:
1.0

Customer did not leave a comment.

LORIN S. 
Rating:
4.0

Customer did not leave a comment.

Jun Yuan N. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

It is a pleasure working with Susan and Tina.

William T. 
Rating:
5.0

Customer did not leave a comment.

Leroy E. 
Rating:
5.0

This was the easiest rental process I have had with uhaul. The employees at the rental location were very informative, kind, knowledgeable, and quick to assist with the process when arriving on location.

Adam F. 
Rating:
5.0

Customer did not leave a comment.

deborah D. 
Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
2.0

Prior notice they would be closed on the weekend would have been preferred as I paid for days I didn't need.

KATHERINE R. 
Rating:
5.0

Everything was great!

sandra M. 
Rating:
4.0

Have the Windows clean

donna F. 
Rating:
5.0

Nothing to improve this family owned place is awesome 👏 👍

Marcel F. 
Rating:
2.0

Customer did not leave a comment.

David V. 
Rating:
5.0

They were very knowledgeable as well very courteous and went out of their way to help

donna F. 
Rating:
3.0

Customer did not leave a comment.

Carol A. 
Rating:
4.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

I appreciate letting us extend our time

Naomi P. 
Rating:
3.0

The self checkout system has kinks. Needing multiple layers of verification without warning is a pain in the ass. You already had my DL number and credit card but need my passport or a rental agreement on top of that? This cost me an hour off the rental time. You can't automate customer service and expect return customers.

Craig B. 
Rating:
4.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Like always great service we always rent from them, very well managed family owned facility 👍

Marcel F. 
Rating:
5.0

Very nice family owned place we always keep coming pack to its facility whenever we looking for a uhall 👍

Marcel F. 
Rating:
1.0

I was charged for 2 days and only used the truck for 1 day

Bryon H. 
Rating:
5.0

I was very upset on how my original location was switched after I already had a confirmation in Buckeye. This caused issues for me and at the location that I was switched too. I was two hour late and had to pay for a ride sharing all to be drop off and picked up at..which was unplanned for...very disappointed with this whole process

Jeon T. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Great customer service

Barry K. 
Rating:
5.0

Customer did not leave a comment.

Sam W. 
Rating:
5.0

Customer did not leave a comment.

Justen O. 
Rating:
4.0

The truck I rented leaked oil in my new driveway

Raymond P. 
Rating:
2.0

The gentleman that first helped us was on the phone booking show tickets, told me his wife handled returns-she was outside. So I walked outside to ask her for help, he barged past me and told his wife “can you help her before she goes nuts and throws a fit.” I said nothing to the man and had a person with me today was appalled at his behavior as well. Again the woman that helped me was very nice and apologetic for him. I was told the credit for the two dolly's that were missing would be on my receipt, upon reviewing my receipt this morning that was not noted to be on there.

DANIELLE M. 
Rating:
5.0

The employees here were excellent and the process was expedient thanks to them.

DAVID T. 
Rating:
4.0

Customer did not leave a comment.

bill U. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Very friendly and helpful

VANESSA E. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top