Customer Reviews for Golden Eagle Transportation
(U-Haul Neighborhood Dealer)

1,007 reviews

909 Paul Bunyan Dr S   Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)

(218) 751-2842

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 751-2842

909 Paul Bunyan Dr S
Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DOUGLAS F. 
Rating:
3.0

Becky was great to work with…very helpful & knowledgeable…

BRYCE O. 
Rating:
5.0

She was very helpful great job

STEVEN P. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
5.0

The staff was awesome. They helped us get setup and got us the right boxes / equipment for the job. Would recommend this location to anyone.

MICHAEL F. 
Rating:
5.0

We couldn't get the charging to work. Knob was missing from radio on/off/volume which was a bummer. Also, we didn't understand the “hauling” feature.

Joyce M. 
Rating:
5.0

Your auto checkin process was a total joke. I arrived to pick up the vehicle before the hours of operation, followed the procedure to the letter, and your approval system was so cumbersome and took so long, the location manager arrived while I was waiting. Then she went through the process of trying to back out of the auto checkin and do it manually. In the meantime, your auto checkin system finally approved, and wasted all the time and effort she went to to try to help me. I reserved the truck for 8:00. I wasn't pulling out of town until 9:00. It put me back an hour for the entire day, and caused me to reschedule my moving help.

Paul M. 
Rating:
1.0

No customer service at all

Brittany C. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Customer did not leave a comment.

Brent M. 
Rating:
5.0

Customer did not leave a comment.

PAUL D. 
Rating:
5.0

Becky was very helpful and personable. Everything was ready for us when we arrived. Thanks for starting our trip off on the right foot, Becky!!!

JOSEPH A. 
Rating:
5.0

Customer did not leave a comment.

Arthur N. 
Rating:
3.0

Customer did not leave a comment.

DEBRA F. 
Rating:
5.0

Customer did not leave a comment.

ROGER M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

These are the most friendly people. I gave ever dealt with. Very professional and knowledgeable. Would rent from them again in the future if the need arises.

donna S. 
Rating:
5.0

Dave was outstanding. He helped us out when we were in a pinch and the experience was wonderful.

PETER D. 
Rating:
5.0

Customer did not leave a comment.

GURGEN G. 
Rating:
5.0

Becky did a terrific job.

Steven R. 
Rating:
5.0

Since this facility is so visible on the entry to town, it would be nice if it were physically more attractive. The service we received was excellent.

PATRICK D. 
Rating:
4.0

Customer did not leave a comment.

ANDREW C. 
Rating:
5.0

Awesome service and good humor, much needed during a stressful move.

Ciara A. 
Rating:
5.0

People are very friendly and knowledgeable. Would use them every time if I could.

DONNA S. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS A. 
Rating:
4.0

Great customer service. Parking lot needs repair, it's horrible!

KENNETH K. 
Rating:
5.0

Great customer service!

RAWN G. 
Rating:
5.0

Friendly staff

Melvin T. 
Rating:
2.0

No one was there to help with hooking up vehicle on auto transport. Had to wait for someone to call me cause no one was in the store. I was over an hour behind.

LUANN L. 
Rating:
5.0

Customer did not leave a comment.

Zach M. 
Rating:
5.0

Everything was absolutely amazing and the Lady doing the check in was sooo courteous, helpful and amazing! Awesome customer service and will definitely use this location again!

CANDACE F. 
Rating:
4.0

Customer did not leave a comment.

JIMMY D. 
Rating:
5.0

Customer did not leave a comment.

Joanne B. 
Rating:
3.0

Customer did not leave a comment.

Christine B. 
Rating:
5.0

Extremely helpful!

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

MILLICENT S. 
Rating:
5.0

Customer did not leave a comment.

JANICE L. 
Rating:
5.0

Customer did not leave a comment.

AMANDA N. 
Rating:
5.0

Customer did not leave a comment.

edward M. 
Rating:
3.0

Not enough interaction to recommend. Parking lot is gravel, with potholes. Didn't see office. Didn't hear back from manager after dropping off car hauler and leaving message.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH H. 
Rating:
5.0

Customer did not leave a comment.

SHANNAN E. 
Rating:
5.0

Becky was extremely helpful and pleasant to deal with! Customer service with a smile 😊

BENJAMIN B. 
Rating:
4.0

Customer did not leave a comment.

Rhonda W. 
Rating:
5.0

Excellent customer service with a smile!!!

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE H. 
Rating:
4.0

Customer did not leave a comment.

LORRIE R. 
Rating:
5.0

Becky was a very cheerful Gal!

Gary S. 
Rating:
5.0

Nothing, the staff is friendly and very accommodating.

Thomas G. 
Rating:
5.0

Lady that assisted us at Bemidji u haul was very helpful, thorough, and pleasant.

STEPHEN C. 
Rating:
5.0

Becky your awesome at what you do and you deserve a raise. Keep up the fantastic work.

Tracy N. 
Rating:
5.0

Customer did not leave a comment.

ORVILLE L. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Ramon B. 
Rating:
5.0

have more of the 10 foot trucks available/ PS. the woman, Becky, who helped us was great!!!

CAROLANN R. 
Rating:
4.0

Customer did not leave a comment.

LELAND L. 
Rating:
4.0

They did a great job and were very friendly.

THOMAS G. 
Rating:
5.0

security camera in lot that shows exact time of drop off after hours and weekends?

JEFFREY E. 
Rating:
4.0

the pick up location had to be changed due to availability. Past location owner actually would go and bring equipment to his location so the customer wasn't inconvenienced. This change created some hardship as I had to find someone else to sign and pick up trailer for me.

Craig K. 
Rating:
4.0

Confirm reservations earlier.

DON H. 
Rating:
5.0

Customer did not leave a comment.

NINA G. 
Rating:
4.0

Customer did not leave a comment.

GARY V. 
Rating:
5.0

Customer did not leave a comment.

DEBRA F. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM N. 
Rating:
5.0

Do what you did for me. Be cooperative and helpful.

RODNEY B. 
Rating:
2.0

Customer did not leave a comment.

Brian L. 
Rating:
3.0

Customer did not leave a comment.

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

donna S. 
Rating:
4.0

Customer did not leave a comment.

BRADLEY R. 
Rating:
5.0

You have always been awesome!

MERILEE G. 
Rating:
5.0

Let them know a week or a few days before rental that they may be able to hire helpers to load the truck. I would have liked that peace of mind

Linda M. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
2.0

The agent was nice, though.

Maureen N. 
Rating:
5.0

Service was excellent!

mona C. 
Rating:
3.0

Customer did not leave a comment.

robin C. 
Rating:
4.0

Customer did not leave a comment.

Tom S. 
Rating:
2.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

The woman at the counter was fantastic very helpful and nice highly reccomend her!!!

RAMY S. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
2.0

I reserved a truck for 8/2/21 to check out through the phone app. When I went to check out, my order did not register on the app and I had to called the local agent to check me out. It took an extra 40 minutes to get checked out as the app didn't work properly.

Derek C. 
Rating:
5.0

Customer did not leave a comment.

angelica G. 
Rating:
5.0

Customer did not leave a comment.

scott W. 
Rating:
5.0

Customer did not leave a comment.

Karen W. 
Rating:
5.0

Customer did not leave a comment.

Dwight W. 
Rating:
4.0

Drop off was quick and easy.

STEPHANIE L. 
Rating:
5.0

Customer did not leave a comment.

CALEB J. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

I would like to see the office maintain a set schedule for having it maned! Had to make three trips to the office to catch someone working in the office. I have think Golden Eagle runs a good business and I will continue to rent from them.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

If Uhaul wants the furniture pads folded when the uboxes are picked up, they need to make that very clear. In 3 conversations with them about box pickup they never mentioned folding all the pads. The pickup driver was they rude and very crabby about the pads not being folded. This is problematic.

Kevin N. 
Rating:
5.0

Nothing

TERRY M. 
Rating:
4.0

Customer did not leave a comment.

DWAYNE L. 
Rating:
5.0

Customer did not leave a comment.

CHERYL S. 
Rating:
5.0

Customer did not leave a comment.

CRAIG N. 
Rating:
5.0

Customer did not leave a comment.

GEORGE K. 
Rating:
5.0

Customer did not leave a comment.

DEANNE M. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY M. 
No reviews have been submitted for this location.

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