Customer Reviews for Golden Eagle Transportation

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Golden Eagle Transportation

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Keith P.
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Customer did not leave a comment.

Brian H.
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ROBERT S.
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Richard P.
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Even though they were busy, they were polite, efficient, and very helpful.

Blanca R.
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I had problems with my payment method online. I called them and B walked nearly 2 miles to open their store and help solve the problem. I had an after hours pick for local use. They closed their office because of the pandemic but responded to my call in a timely manner. Thank you for helping me solve the website issues.😃

Lee F.
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when we returned the u-haul, the lot was packed and vehicles were parked haphazardly. Tough to know where to put the trailer. The staff (Becky) is incredibly nice, efficient, and knowledgeable. A+ for Wendy. The appearance of the office, inside and out, through me off the first time I came. Made me think that the place was second-rate. The staff are really good and overcame that appearance. My experience was very good.

JOHN G.
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Keep up the good work and friendly service!

Brent M.
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Becky and Dave are always friendly!

CINDY H.
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Brent M.
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DEBORAH S.
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My reservation somehow was not in place when I arrived at the scheduled time. This is after several phone calls including me talking with Tommy, the area rep (not sure if that's his title). The uhaul location where I had to go get a trailer is a mess, which is why I reserved a trailer at the Washington street location. . Poorly organized, the guy is NOT a helpful person. The only redeeming feature at that place is Becky who came in on her day off to get my situation resolved. Overall, I was an hour late moving, all thanks to uhaul. Becky should have a significant pay increase and be in charge of the location she's at

matthew I.
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Delbert M.
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We had a rental time of 10:30 and owner didn't show up until 11:00. Very discouraging.

Douglas L.
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scott K.
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Matthew S.
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JUDITH S.
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The pick-up and parking area are in dire need of updating. The lady managing the facility was most accommodating and friendly. She was so pleasant to deal with.

Reed P.
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Address was incorrect. 3501 Laurel Drive NW was the old location, and now a Party City. 909 Paul Bunyan Dr S is a residence. Had to drop off at U-Haul store.

KURT J.
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The lady that helped me was super nice and had perfect customer service. She is really good person and made my experience very positive. Thank you!

LYNN S.
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The woman who handled my move was great and did and fulfilled every bit of what she promised. Made the who thing much easier. I'd absolutely use them again if needed. Couldn't recommend them any higher.

TIMOTHY K.
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MONIQUE A.
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She was extremely helpful and helped us figure out that the problem we had with trailer was a fuse.

TROY F.
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Thank You for the friendly service!!!

Brian T.
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Customer service was excellent and she was very helpful and friendly. I would definitely recommend to friends and family!!

Britta H.
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Brent M.
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MINDY K.
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Awesome people!

dick R.
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The trailer was never cleaned or even checked in before I arrived to pick up, Even though I arrived 30 minutes after my pick up time. I still had to wait 15 minutes while the business owner did some kind of work on his phone in his car...

ANNA K.
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The woman who helped us so was so kind and really made sure we were taken care of. She helped us cancel our trailer and switch to a truck when our car stopped working the day we were moving. I am very grateful for how she treated us.

jennifer J.
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jane P.
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Paul F.
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RICHARD R.
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BARBARA D.
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She was very friendly and accommodating.

ARTHUR S.
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Drop off was a disaster. I was given location that has not been a U-Haul site for months. The next location had never been U-Haul. Way too much running around.

James T.
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Truck had a lot of sand on floor and was dusty. Returned to them clean

Kenneth H.
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Guy was late opening up - couldn't find keys - got a truck with 1/4 tank (which I kinda get the issue) -took me 30 minutes to get on the road. I will try another location next time.

SUSAN S.
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Benjamin H.
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Store could be updated/cleaned.

Larry F.
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Michael J.
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JOANNA D.
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Dean R.
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ANTONIO F.
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Continue great customer service

Dean R.
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RENEE T.
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Dean R.
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John L.
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Richard R.
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UHAUL, as a corporation, is continually unresponsive to the needs of their clients. While the independent operators do their very best, the home office continues to make it difficult for them to operate good efficient outposts! SHAME ON YOU UHAUL!!

Paul D.
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Chris T.
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used in the past, no issues

Curtis J.
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Kimberly B.
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veronica S.
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When I returned the truck it was at half a tank, I later received a receipt charging me over $18 with a picture of an indicator that it was a smidge below a half tank I'm not sure why it would have take over $18 to reach the half tank I had already put over $300 in gas so I definitely would not recommend using the company for a long distance move

BRIAN K.
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Brent M.
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BRADLY H.
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Brent M.
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DANIEL G.
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The woman who helped me was great - I wish I could remember her name. Thanks very much.

Dan or Gayle S.
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DAvid B.
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This is a long time owner with experience. There are several in Bemidji but I always request Golden Eagle...they have the most space. Very reliable and easy to work with.

Arnold K.
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Rebecca S.
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Great people, great service and great equipment!

Justin B.
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FRED F.
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SAMUEL G.
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Becky was incredibly friendly and accommodating. Would highly recommend this U-Haul location to anyone for the Bemidji area.

DEAN A.
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The address you gave me for the drop off was on the opposite side of town. There is no U-Haul drop off point there. A little disappointed in that. Had you given me the correct address to begin with it would've been better.

PATRICIA W.
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The staff person was amazingly friendly, welcoming and helpful. Thank you.

Edward S.
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HARLAND P.
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Jeffrey E.
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Nindonis R.
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Jay W.
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Tamara S.
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ZACHARY - MICHEL R.
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Truck was out of alignment. Made the 1300 mile drive interesting.

stephon L.
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RONALD P.
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no improvements needed as I see it

Donovan S.
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JACOB M.
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Very quick and easy to return!

David B.
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We dropped off Sat & they were closed. Used drop box.

John L.
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Fine for picking up or dropping off but have never seen or talked to a soul....not exactly inviting.

James G.
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JIMMIE L.
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Michael J.
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Daryl P.
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Clean up

MICHAELWITTENBUR M.
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The drop off location provided by U-Haul was incorrect (3501 Laurel Dr NW Bemidji MN). This location does NOT accept returns nor do they rent U-Hauls. The people at this location told me I was the third on that day trying to drop off. I a U-Haul on the other side of town who accepted the return.

LOIS M.
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I was given the WRONG ADDRESS for the return and when I finally got the right place there was no one there!!! It was locked up!!! Place looked unkempt and dumpy!! I placed the trailer there this morning and took pictures for documentation and proof but couldn't believe someone wasn't there to verify it. Very dysfunctional for the return aspect of this rental. I was told at the first place they told me to go to that they used to be a return site but they had notified u haul many times that they are not anymore!!! Glad I'm done with that hassle!!!

JOSEPH N.
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Becky was superb! Very helpful and pleasant to do business.

Dennis J.
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Dan B.
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Easy drop-off. No contact.

brent M.
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George P.
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Kenneth M.
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Really nice lady at the location.

Chad J.
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GREGORY L.
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He was out to lunch but talked with him on phone and was very helpful!!

diane P.
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I wish the employee would have been wearing a mask in the midst of a pandemic.

Michael W.
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Deana D.
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Michael B.
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Tianna E.
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No reviews have been submitted for this location.

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