Becky was phenomenal. So willing to answer questions and work with me on my rental needs.Jeff S.
Customer Reviews for Golden Eagle Transportation
(U-Haul Neighborhood Dealer)
Bemidji, MN 56601
(S Of Lake Bemidji on Paul Bunyon Drive)
Services at this Location:
- Mon–Fri9 am–4 pm
- Saturday9 am–3 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up good work.sheryl M.
Customer did not leave a comment.Cassandra L.
very good of what she doesRODNEY D B.
We returned via phone, drop off was hard due to availability of spots to park.Kim G.
The agent Becky was very personable & professional. Everything was presented well & truck was easily accessible to drive & return. Thanks for making it stress free!roberta P.
Vary friendly great service. Will use this location for all my uhaul needs. Thank uhaul so muchJohn K.
Becky is the bomb.Eric R.
Thanks to the person that assisted helping us. Very reliable service to get a job done. Would recommend friends or family.Matthew B.
I see no room for improvement! Excellent customer service! Smooth and easy moveStephanie J.
Becky was great!! Everything worked fantastically. Thank you. Refer this place anytime.Kenneth N.
Truck ran perfectlyKristen H.
Customer did not leave a comment.ed J.
Staff was very helpful!Jason D.
Very accommodating and helpful staff. Would definitely use again if needed and would recommend this place to anyone in need of a trailer.Joshua A.
Customer did not leave a comment.RODNEY D B.
Wonderful location, great service. Will only go to this location. Have used more then once and happy every time. Tried another location in the morning and had to switch, not good service, vehicle covered in snow, not plowed well, GPS wouldn't register. Glad we switched as this location was awesome. Did have issues with the online pickup though - that is a Uhaul problem not a location issue.Brent P.
Customer did not leave a comment.Brent M.
The lady at the desk was very helpful and cautious.Greg B.
Customer did not leave a comment.Chad P.
Customer did not leave a comment.John B.
Becky is so friendly and helpful!Brent M.
Customer did not leave a comment.Brian G.
Easy to find, but disappointed that they were closed 1.5 hours prior to what they advertise they are open. Would have rather done my return in person. i felt a little apprehensive in just leaving a trailer in a parking lot with no way to secure it or lock the hitch to prevent theft or ??? I made sure to take a photo of where the trailer was left with a site landmark in the background.Corey R.
Becky and Dave are always so great to work with!Brent M.
Customer did not leave a comment.Jay T.
Fast and efficient we were out of there very fastMICHAEL H.
No contact with personnel on sight. Drop off only. Truck was over 1/2 full when returned.Jonathan K.
The lady we worked with was wonderful. We've rented U Hauls many times and we've never had any issues.Terry L.
Customer did not leave a comment.Chris M.
The drop off location at 3501 Laurel Dr should be removed as a drop off site. When I arrived they made me take the trailer to the other side of town.Ken J.
Customer did not leave a comment.ZANE W.
Customer did not leave a comment.Wayne C.
Customer did not leave a comment.Patience V.
Customer did not leave a comment.Alyssa F.
Excellent customer service, ease of access and accommodating to changing needs.Stephen H.
Customer did not leave a comment.Brent M.
Customer did not leave a comment.Ben H.
I have used this facility many times and the woman who runs it is always very helpful and thorough. Her facility is always clean and clear to pick up and drop off equipment and she always goes through trailering procedures.Mary W.
Service was excellent. Everything was what one would expect to receive upon a rental for a longer road trip/small moving experience.Renee B.
Customer did not leave a comment.Joseph W.
Becky was awesome. Super helpful and super friendly. Highly recommend.Christine D.
Thank you!Amy M.
When I picked up the u haul I asked to drop the u haul off in St. Paul and I was told nope ( I was also unable to put a drop off place when I did my online booking) so I called and had to pay another 30 dollars witch is not right, I also got told that I had to have the u haul at the place by noon on Sunday while guess what it was closed so I had to call a person so I wouldn't get a late fee and tell them that I was there with the u haul and than I had to disconnect the u haul all by myself and that dam u Haul was so heavy!! I can't believe a place would let someone do that!! I will never book another u haul from Bemidji!!Brayden P.
You can ensure that the hours of the location listed on the website and discussed with the phone representatives are actually the hours that the location is open.VICTOR V.
Customer did not leave a comment.Doug F.
As always the lady in the office was very friendly. she goes above and beyond to make sure my experience is very pleasant.Karen R.
Customer did not leave a comment.FRED S.
Was scheduled to pickup the truck at 9 am but the worker didn't show up till 9:15 to open the place up. I called three times the prior week to be sure someone would be there because I had people waiting to help.Glenn M.
Easy to work with and great friendly people!Matthew A.
Very good and friendly person that helped me.David L.
Customer did not leave a comment.Adam C.
Customer did not leave a comment.Matthew E.
Trailer was full of snow. The tongue lock was filled with ice and took a long time to chip out to be operable. The trailer was frozen to the ground. No prep had been done to check that trailer was in working order. Though likely not the fault of the location, another trailer was parked in front of the trailer I had rented. Spent nearly one hour getting trailer ready before able to drive away.Deven L.
Very friendly and professional serviceJeremiah J.
Great customer service!Cheryl B.
Always excellent service and assistance with Dave and the crew. The attendant moved a trailer for us to be able to pull THROUGH instead of backing up to drop off.Valerie M.
Customer did not leave a comment.Bemidji W.
Customer did not leave a comment.Bonnie E.
Customer did not leave a comment.Nicholas T.
Customer did not leave a comment.Scott B.
I arrived at the designated time and no one was there. I had to call a posted number and the response was slow.Brad L.
This is by far the best experience I've ever had moving! I've been in the States for 13 years and have moved 9 times, 6 of them across states. With all those moves, I've come to expect that something will be lost or damaged but this move was smooth from start to finish. The customer service I received was top notch, right from the first guy in Bemidji -being so excellent with communication and so accommodating to the Houston guys who were just fantastic. Even the phone reps were amazing. I was informed that someone would call me back the next day for an update and they actually did and left me a message when they missed me. Truly a 5 star experience.tokunbo A.
Becky runs a great office ! She worked with me, as I didn't have a trailer hitch. Got one put on, and got to leave on time !robin S.
Customer did not leave a comment.Clayton C.
Customer did not leave a comment.Karin P.
Customer did not leave a comment.Steve B.
This site is a dump. Water holes in the gravel, no staff person around, with a difficulty parking lot. I will use a better location in Bemidji the next time.Jim H.
24 hour pickup was cumbersome and frustrating. I had to upload info 3-4 times and then provide an alternative number for verification- in the middle of night. I called twice prior to arrival for confirmation! The added requirements were very frustrating!MARK H.
Customer did not leave a comment.Christina F.
Everything as promised. Pleasant and helpful employeeDavid O.
Customer did not leave a comment.LIsa J.
Customer did not leave a comment.Janice L.
Customer did not leave a comment.Ruby S.
Had to have the u haul extra day because we lost 3 hours trying to keep the drivers door shut. It kept opening when we turned. The lady said she was going to comp me a day because of it but come to find out I was charged an extra dayTravis T.
Customer did not leave a comment.Malcolm S.
Customer did not leave a comment.JAMIE A.
Customer did not leave a comment.PAUL H.
Staff at Uhaul were just phenomenal! Very personable and knowledgeable. Really cared about my experience. I will tell all my friends. Thanks UHaul!Gary H.
Customer did not leave a comment.Tia W.
Customer did not leave a comment.RYAN E.
The employee was super nice and friendly. I liked her energy and the way she kept the conversation flowing.Swedes K.
Great experience; kind, knowledgeable, friendly! We got home to be greeted with by a fine fellow Minnesotan. Thabk you uhaul!!Natalie R.
rented from them before-always great! Becky is a sweet person.Dona I.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.JOE H.
Customer did not leave a comment.Craig B.
This was a GREAT rental experience! Great people to work with. Highly recommend.Carol D.
Wonderful to work withrich M.
The dolly and pads weren't in the truck and they changed my drop off location to one that was 25 miles farther away.Joseph S.
Customer did not leave a comment.Bradly A.
Customer did not leave a comment.CRAIG J.
Always a pleasure working with this location. They have always been very professional, and thoughtful of how thier customers are satisfied. I have had nothing but quality experiences.Anthony M.
Customer did not leave a comment.Randy H.
Customer did not leave a comment.Alex F.
Improve the mobile check in/out. That was really slow and errored constantly.Jordan B.
Fix your online system so it works properly.Derek C.
Open on timeANGELICA G.
Customer did not leave a comment.Kyle C.
Customer did not leave a comment.Aaron W.
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