Customer Reviews for Golden Gate Automotive LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Golden Gate Automotive LLC

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Mark L. on

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Customer did not leave a comment.

ralph K. on

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Dwight S. on

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I got charged an extra day when I returned the car 15 minutes after my return time and it wasn't even open. Horrible way to run a business.

Larry M. on

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The person who took care of us was really nice

David P. on

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Ashley P. on

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everything was great,

Christopher L. on

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Take better care of your trucks. Have better manners and respect women who are renting your vehicles. Have better communication with your customers IN ADVANCE.

Allyn G. on

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This location was great but the 4th I visited before someone would accept the trailer.

Ahmed A. on

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SUSAN B. on

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This vehicle was in excellent shape. It was a pleasure to drive and roomy.

Tom L. on

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james H. on

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GLENN P. on

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sam E. on

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Joe D. on

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No help in securing drop off location. Language an issue

Michael V. on

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nancy M. on

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The drop off site was so tight in there that we couldn't even turn around. We had to back out of there. The staff was friendly enough but it was hard getting in and out of there.

Chuck plurrde P. on

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Felt unimportant for there business. Unprofessional, and very unorganized. And the Yard was a train wreck. Good thing I am experienced with trailers and even though I scheduled a day ahead the trailer was buried. But they did have the trailer I needed as the other location near me did not. That was the only reason I did not go else were.

Maryln A. on

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MAKE sure that If the Customer is to get a CASH deposit back, that the DROP location has the MONEY on HAND and not having you RUNNING ALL. OVER Zephyrhills To try and find a location. I AM NOT A HAPPY CAMPER @ ALL. I WILL BE CONTACTING THE CORP OFFICE OVER MY ISSUE.

MARK N. on

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Edmund F. on

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janice N. on

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Courteous and helpful. Did everything he told me he would do. Very happy with my experience.

Norman C. on

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justin S. on

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Michael B. on

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The return contract paperwork was for another location. Once I called U-Haul, had to deliver to the mobile app location and pay an additional $29.00.

Diego C. on

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Richard D. on

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Have the location be open on time

Randell P. on

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Great service and very clean truck.

Kevin H. on

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Have it marked clearer so you know it’s a u haul place to drop off u hauls.

Felicia M. on

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Excellent location And great people

Sharika L. on

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Michael T. on

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The one person who greeted me was very kind. He also made sure I was taken care of properly. Thank you!

GHALIB A. on

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Perfect location and friendly service

GHALIB A. on

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Great location easy access , employee help is amazing

jordan P. on

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My debit card has been charged 3 TIMES for the rental!

Jo Ann S. on

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Comes across as caring, but not professionally run like most I have seen. I worked for a UHaul Co. in Port Charlotte, Fl. years ago. Never have I seen or heard anything like this. Really too bad. Should never allow to stay open. One thing I do realize. No one ever calls to get these trucks serviced. Very bad business and very Dangerous vehicles to drive anywhere with trucks that are just rented out, nothing fixed Sorry U-Haul. I will not miss you. Goodbye and I hope you can have better professional all the way around

Robert M. on

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robert C. on

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Had so many issues with the truck and trailer not to mention the customer service and the insurance saying they would pay you for something and never did and now I want to bill me almost $2500 for something they said they would cover

Lawrence N. on

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Craig W. on

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Nicholas E. on

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In and out and extremely simple. Highly recommend.

Kevin T. on

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We did the drop off box on Sunday. It was easy and room to leave the truck. Got my final statement first thing Monday morning. No surprises there. All good.

norman L. on

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Tom T. on

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they were very well in every aspect of renting the truck. If I ever rent another truck they will be the UHAUL dealer I would go to.

belcher J. on

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The lot was not in good condition and there was some issues with the original unit. After I had loaded my trailer and was over an hour away from the location, I recieved a call that my contract was reversed and I needed to come back to provide my information again. Once I informed them that I was not turning back around, the gentleman stated that I just need to provide him with my Credit Card information with the code on the back. This seemed a little concerning especially when I just got off the phone with the drop off location confirming. Seemed almost like a scam.

sam E. on

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This is my best uhall experience

James P. on

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Fair price.....open on Sunday.....available at last minute! Thanks!

tammy M. on

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paul D. on

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bardoel M. on

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Nothing .. thank you

Mike R. on

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It took us an hour and a half to get out of there because the guy didn't have the trailer hooked up I wanted to use the bathroom and there was no toilet paper no hand soap so that tells me he don't use toilet paper or hand soap we hook the truck up to two different trailers after I kill the guy that the truck was the issue so finally he gave me another truck and we hooked up trailer at work fine again it took us an hour and a half cost us $150 and movers because they were waiting on because of this guy Mike Reeves

Paul C. on

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Very nice person in charge

robert M. on

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GHALIB A. on

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Offer rental for hitches, it was not available at above location

Robert B. on

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Mercedes R. on

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Was told I can take truck to nearest facility with Dropbox, when we did was called asking to take truck to original location to avoid high fees No communication or team work between facilities. Had to wait until 10 for location to open. Need to have reps better informed about policies and procedures.

Douglas M. on

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Robert B. on

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