Customer did not leave a comment.CARLA R.
Customer Reviews for Golo Xpressmart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing to improve! The guy that serviced me done an excellent job and very professional! If I have a moving deal again I will go to Noblesville U-Haul!PARRISH C.
Five stars service I highly recommend that placeRAMY S.
Very personable and I was in and out in 10 min. Same for the return.SARAH W.
Customer did not leave a comment.DOUGLAS S.
Awesome customer serviceSURENDRA NATH RE M.
just the cleaning of the units...CARLOS C.
Customer did not leave a comment.Marian G.
I did 24/7 so didn't interact with anyone but location was easy to find.Jason K.
Sweep out the back.Austin S.
Customer did not leave a comment.JOSE F.
Customer did not leave a comment.ABDULRAUF N.
More sizes availableMINA K.
Everything was great. The service representative was excellent.KENT L.
Customer did not leave a comment.BRADLEY A.
Customer did not leave a comment.TIARA G.
This was without a doubt the BEST Uhaul location I have ever used. The store owner helped me change my drop off location as I picked the wrong one. He made the entire transaction so easy and the truck was very clean. If I ever need a truck again this is where I will come.MEGAN J.
Customer did not leave a comment.JAMES S.
Customer service was friendly, on time and helpful. I have no complaints. The van was in great condition easy to drive and came with instructions that answered all my questions.MARGARET D.
Customer did not leave a comment.Artur D.
None. Van was clean and ready to go. A/C was cold and the van had plenty of power. Thanks.ERIC G.
Customer did not leave a comment.KENNETH F.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.RICKY T.
Customer did not leave a comment.Robert S.
You can't tell it's a UHaul location except for small signs. The person was very helpful.Clinton C.
It was a bit confusing. It is a gas station with just a SMALL U-Haul sign on the front of the building, and no inventory (trailers or trucks) parked in the (visible) vicinity. Also, the gas station parking lot is small (typical size for most gas stations) so I wasn't sure where to even park the truck. I had to pull in off the street and park in the middle of the lot (not in a parking space) and go inside to ask what to do. I must say, the attendant was very helpful and friendly - he told me to leave the truck right where it was and he would take care of it. Overall, the drop-off experience was confusing.Fred K.
Customer did not leave a comment.Lori D.
Not enough uHaul parking spaces. I had to park in front of the dumpster at 1AM. There was no drop box for the uHaul keys (I was told there are drop boxes) so I had to drive BACK to this location after they opened to give them the keys. Terrible experienceJUSTIN S.
Air conditioner didn't work.CARL H.
I returned the vehicle with the same amount of fuel as I received it and was charged for fuel.Timothy S.
We were charged for insurance by the location even though I didn't sign up for it when I ordered the UHaul online. When I called to discuss this with the person working there, I was yelled at and then hung up on. I had to call customer service and wait 45 mins on hold to rectify the situation.TARYN S.
Need More variety to choose from at this location.KYLA M.
Quick check out, very helpful. Much appreciated after long day movingJeffery S.
Customer did not leave a comment.ROBERT R.
Customer did not leave a comment.JASVIR S.
Customer did not leave a comment.Douglas T.
I was told when I added days to lease that I could return on Saturday and only pay two days. Which is what did at pick up and at drop off got charged for 3rd day. Not their fault but uhauls!!!!RICHARD P.
The manager was very helpful in finding me a truck for the dates needed.JAMES L.
Customer did not leave a comment.TIMOTHY B.
Customer did not leave a comment.TRINA W.
Excellent experience working with Golo.Edmond G.
Customer did not leave a comment.David C.
Very easy process and convenient.MELISSA M.
Customer did not leave a comment.DONALD C.
Customer did not leave a comment.David E.
Fast Efficient Service!Karen S.
Customer did not leave a comment.david J.
Customer did not leave a comment.JAMES T.
poor customer treatment, they charged extra charges that did not exist, nothing friendly and I do not give their help to solve the problemLUIS S.
Customer did not leave a comment.CHRISTINA C.
Customer did not leave a comment.Alex K.
Very helpful and quick checkout.ROBERT M.
Customer did not leave a comment.ADAM C.
I requested a utility dolly & furniture pads, but neither of them were in the truck & I had to have the charges removed. I was overcharged by almost $70 even though I returned the truck with the same amount of gas I statrted with. I will never use this location again & if my money isn't refunded, I'll never use U-Haul again.Mike B.
Customer did not leave a comment.Corrine N.
Very easy process! Affordable and dependable. We will certainly be renting from this place in the near future!!ROGER G.
Customer did not leave a comment.DESMOND W.
The late night drop off was an issue because I could not return the key or locate a drop box. On my behalf, I did not ask details about a late night drop off or key return.Karen D.
Customer did not leave a comment.ENRIQUE S.
Customer did not leave a comment.JOSEPH S.
I was lied to and overcharged and my order was changed without my knowledgeEMILY S.
We had been scheduled for a 7am pick up and were told the location would open at 6am, no one showed up till 7:50 50 minutes later. We also was supposed to have a dolly with the truck, they didn't have one and still charged us for it.DEXTER P.
100% recomendEDGAR G.
Customer did not leave a comment.Anton S.
Nothing everything went perfect..Tiffany W.
Better training, for employees on how to use computer check in system.DOUGLAS V.
Customer did not leave a comment.James K.
Customer did not leave a comment.Alexander D.
Customer did not leave a comment.Bradford M.
Customer did not leave a comment.Alesha G.
Customer did not leave a comment.Chandan R.
I called in before my rental to get a quote or go about figuring out the most cost effective rates for my trip and received no help except to go online and make a reservation in return I feel like I over paid for my trip.ANDRES M.
My pickup experience was horrible before getting to GoLo Express. I was set up for the 24 hour pick up at Riverside sporting only to find out that they couldn't do it an hour before pickup time. I was then assured that I could pick it up in Alexandria. Then, after sitting on hold for 30 minutes, I was told that I couldn't pick it up in Alexandria either. I was then forced to drive to Noblesville to finally find a truck. I was supposed to pick up the truck at 7 and wasn't able to get it until after 8:30.James N.
Customer did not leave a comment.Keith G.
Customer did not leave a comment.Daniel J.
Customer did not leave a comment.Kirk I.
Customer did not leave a comment.Patrick W.
Customer did not leave a comment.Mark R.
I went with the 26' truck and I was pleased with how well this truck handled and the seat so comfortable for my 6' 3â€ frame! The only thing was the previous user did not clean up the passenger seat area! Thanks to the gentleman who helped check in at the Golo Xpressmart, it was taking awhile to do on my phone and he offered To help speed things up!jeffery M.
Customer did not leave a comment.ANDREW M.
Customer did not leave a comment.William D.
I had confirmation on my reservation, but they had not record, nor was my rental availableBRUCE R.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Christopher K.
Customer did not leave a comment.Victor L.
Older, high mileage truck but it did the job.Dan L.
The gentleman working there was very nice and professional. I would recommend his location to anyone.Jason B.
Customer did not leave a comment.Ricky W.
The truck was topped off with gas. The windshield was cleared. The engine had been warmed up. Great Service!!! Drove through strong wind. The seals were poor. The wind noise was exhausting. I brag about my past experiences with Uhaul. The wind noise that I experienced is disappointing. You can do better. The engine and transmission was amazing. Upshifting and downshifitng was excellent.William C.
I was extremely impressed by the experience.Paul O.
Customer did not leave a comment.Howard B.
It was OK. Nothing to be excited about. Only one person to run the gas station and handle U Haul.CHARLES C.
Customer did not leave a comment.Kelly M.
everything was fine with this location!!! GREAT Customer Service!!!Anthony C.
Good service and everything was ok.Samir H.
Customer did not leave a comment.Corine B.
Customer did not leave a comment.CURTIS W.
Customer did not leave a comment.Kayla W.