Customer Reviews for Golo Xpressmart
(U-Haul Neighborhood Dealer)

160 reviews

2995 Conner St   Noblesville, IN 46060

(317) 565-2013

Hours

  • Mon–Sun
    6 am–10 pm

Services at this Location:

Contact Us

(317) 565-2013

2995 Conner St
Noblesville, IN 46060

Services at this Location:

Hours

  • Mon–Sun
    6 am–10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Nathan S. 
Rating:
1.0

The check in person came out and reviewed the truck. His paper work said that the gas should be 15/16, almost full for return. When I picked the truck up it was on 1/4 tank and thats what my paper work said. I had to call the Uhall place where i pickup the truck at to get all corrected. The drop off place kept me there for 30 minutes to get this correct. The drop off place wanted to charge me additional money. I should not had to go through that, if you computer system is not correct. You should not inconvience the consumer for you mess ups. The drop off place had to call the help center to get this corrected. The drop off place needs to be trained on the proper customer service

Erick F. 
Rating:
5.0

Customer did not leave a comment.

Kelli C. 
Rating:
2.0

The man at the location was very rude, I won't even go there for gas anymore

Tonya E. 
Rating:
5.0

Great service from the agent Thank you

Mitterand A. 
Rating:
5.0

Easy return. 2 minutes in and out.

vernon R. 
Rating:
3.0

Didn't really care of the person who was doing the order for me and saying too take it back too me when I was just driving it from Noblesville IN too Elwood IN and didn't understand why I couldn't drop it off in Elwood IN instead taking back 20 miles back down too drop it off

Melissa S. 
Rating:
5.0

The rental process was very efficient.

DOUGLAS S. 
Rating:
1.0

Horrible service, uhaul is literally playing in my bank account stealing money from me, which i'm disputing with my bank. I'd rather mow a lawn with a pair of scissors before I suggest uhaul to anyone or ever use their services again. Awful. Terrible. 0/10.

Angela Marie J. 
Rating:
3.0

I did not receive a statement of what was billed

Brent N. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
4.0

Customer did not leave a comment.

lisa B. 
Rating:
5.0

Service was excellent simple and easy we only had truck for short period of time to move a piece of furniture

Heather P. 
Rating:
4.0

Everything is fine.

David C. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
1.0

Have the reserved equipment in stock and don't falsify mileage driven drove 11 miles but was charged for 28...total joke.

Nathaniel P. 
Rating:
1.0

Customer did not leave a comment.

Doug R. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

CORY B. 
Rating:
5.0

Customer did not leave a comment.

Sally L. 
Rating:
5.0

Customer did not leave a comment.

Dominic H. 
Rating:
5.0

Customer did not leave a comment.

solangie D. 
Rating:
3.0

Terrible company. I will NEVER use uhaul again and I will tell everyone I know for the rest of my life how awful this company is. I set a reservation in my town and you call me a day before I am moving my whole family and belongings that the truck is reserved is only available an HOUR southwest (in the opposite direction of my move). TERRIBLE COMPANY. WHY SET RESERVATIONS IF YOU CANT UPHOLD THE RESERVATION THAT IS SET!!!!!!!!!!! I will be blowing up social media about how awful your company is.

Scott K. 
Rating:
3.0

Interior of vehicle was not clean/wiped down. Dog hair all over the middle seat. Coffee spilled all over cupholder area and dripped down to the floor. Windshield covered with dead bugs.

Tyler A. 
Rating:
1.0

Truck smelled like an ashtray! Was only half filled with gas! Mind this location is a gas station too! I had reserved a dozen packing blankets but when I got here the guy tells me that he doesn't have blankets! What's the point of reserving these items more than two weeks in advance then! Very disappointed!

Tony W. 
Rating:
3.0

Pick up location was changed/moved due to equipment availability. I would not have selected this location.

John N. 
Rating:
3.0

Customer did not leave a comment.

Cody R. 
Rating:
5.0

Customer did not leave a comment.

CARLOS C. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
5.0

Customer did not leave a comment.

CARLOS C. 
Rating:
5.0

Easy to check out!

Mike P. 
Rating:
2.0

The cargo van had less than a full tank of gas when I picked it up. I filled it to full and was nevertheless charged by the proprietor $6.75 for a gallon gas after It was returned.

Lloyd S. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
4.0

Customer did not leave a comment.

Arun P. 
Rating:
1.0

Be up front what this all entails and don't wait til they are driving to send them their contract even though a good business person will let them know up front what to expect and NOT be under handed but good business proprietor, if taking money from senior citizens is your way of getting a leg up in life may the same be done unto you.

GLORIA C. 
Rating:
5.0

Customer did not leave a comment.

TC H. 
Rating:
3.0

Customer did not leave a comment.

Bernard B. 
Rating:
1.0

A Seven Eleven? Really? Hadji with broken English helped a little between other customers paying for gas and lotto tickets. And then I had to find another Uhaul dealer to get my furniture dollies I ordered. It was much closer to where I asked to pick up. I guess this was your way of charging me more mileage. This will never happen again!

Stan C. 
Rating:
5.0

Customer did not leave a comment.

Lakeya J. 
Rating:
5.0

Customer did not leave a comment.

Connie R. 
Rating:
5.0

Customer did not leave a comment.

Cynthia H. 
Rating:
5.0

Customer did not leave a comment.

Basim A. 
Rating:
5.0

Customer did not leave a comment.

Dave W. 
Rating:
3.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

The truck had more than enough power to haul my furnishings and my boat. Extremely pleased!!!

Leonard W. 
Rating:
3.0

Customer did not leave a comment.

Json R. 
Rating:
5.0

Great gentleman working there yesterday morning!

Lucas K. 
Rating:
1.0

Was charged 25.00 for cleaning fee. The truck was in the same shape as when I picked it up. She wasn't helpful and I couldn't understand her and her communication as what to do was not there. I feel the reason for the fee due to getting gas elsewhere. Would never drop if again at that location. Wld rather drive many miles for another drop.

KIMBERLY A. 
Rating:
2.0

Location did not have my reservation even though I provided a text confirmation. Gas station clerk took a very long time to get me registered because he kept ringing up customers that came in and would make me wait several different times in between. Once returned he made me go outside to look over the truck even though I told him it was too cold. I knew I left the truck in perfect condition and should not have had to stand in the cold. Unexpected deposit was due.

JESSI A. 
Rating:
1.0

The person working would not use the drop off location (shadeland ave) that I had already selected prior to picking up the rental at this location. I tried to show him the paperwork and he refused to look at it. Instead he chose a location in 46227 which was way out of my way. He was not customer friendly and even told me to step aside so that he could sell cigarettes and soda to different customers. So I had to call into the customer service to get my drop off location changed back to the one I had previously chosen. The equipment was nice and clean and the drop off location was very nice and fast getting me checked out. I have also recently used the swartz bait and tackle location to rent a truck from and was perfect. The GoLo gas station is exactly what the name says GoLo.

jason W. 
Rating:
2.0

I was charged a cleaning fee because I was told the van was dirty. I swept it out even though we had nothing dirty in it (a mattress, dresser and 4 plastic bins). So I was upset that I had to pay significantly more than I thought I would.

KAYLA K. 
Rating:
5.0

Impressed by selection of trucks. Will keep them in mind for future rentals

Renee P. 
Rating:
5.0

Customer did not leave a comment.

CARLOS C. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
2.0

I have rented here before and had a good experience. This time, I was asked upon pickup to stop at a tire shop and air up the tires because the pressure was low. I had to do this again during the rental period. The truck had not been cleaned when I received it and then I was charged a cleaning fee when I returned it. I returned the truck with more gas than I left with but no concession there.

Mark F. 
Rating:
1.0

Customer did not leave a comment.

CARLA R. 
Rating:
5.0

Nothing to improve! The guy that serviced me done an excellent job and very professional! If I have a moving deal again I will go to Noblesville U-Haul!

PARRISH C. 
Rating:
5.0

Five stars service I highly recommend that place

RAMY S. 
Rating:
5.0

Very personable and I was in and out in 10 min. Same for the return.

SARAH W. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Awesome customer service

SURENDRA NATH RE M. 
Rating:
5.0

just the cleaning of the units...

CARLOS C. 
Rating:
5.0

Customer did not leave a comment.

Marian G. 
Rating:
4.0

I did 24/7 so didn't interact with anyone but location was easy to find.

Jason K. 
Rating:
2.0

Sweep out the back.

Austin S. 
Rating:
4.0

Customer did not leave a comment.

JOSE F. 
Rating:
5.0

Customer did not leave a comment.

ABDULRAUF N. 
Rating:
4.0

More sizes available

MINA K. 
Rating:
5.0

Everything was great. The service representative was excellent.

KENT L. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY A. 
Rating:
5.0

Customer did not leave a comment.

TIARA G. 
Rating:
5.0

This was without a doubt the BEST Uhaul location I have ever used. The store owner helped me change my drop off location as I picked the wrong one. He made the entire transaction so easy and the truck was very clean. If I ever need a truck again this is where I will come.

MEGAN J. 
Rating:
3.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer service was friendly, on time and helpful. I have no complaints. The van was in great condition easy to drive and came with instructions that answered all my questions.

MARGARET D. 
Rating:
2.0

Customer did not leave a comment.

Artur D. 
Rating:
5.0

None. Van was clean and ready to go. A/C was cold and the van had plenty of power. Thanks.

ERIC G. 
Rating:
3.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

RICKY T. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

You can't tell it's a UHaul location except for small signs. The person was very helpful.

Clinton C. 
Rating:
5.0

It was a bit confusing. It is a gas station with just a SMALL U-Haul sign on the front of the building, and no inventory (trailers or trucks) parked in the (visible) vicinity. Also, the gas station parking lot is small (typical size for most gas stations) so I wasn't sure where to even park the truck. I had to pull in off the street and park in the middle of the lot (not in a parking space) and go inside to ask what to do. I must say, the attendant was very helpful and friendly - he told me to leave the truck right where it was and he would take care of it. Overall, the drop-off experience was confusing.

Fred K. 
Rating:
5.0

Customer did not leave a comment.

Lori D. 
Rating:
1.0

Not enough uHaul parking spaces. I had to park in front of the dumpster at 1AM. There was no drop box for the uHaul keys (I was told there are drop boxes) so I had to drive BACK to this location after they opened to give them the keys. Terrible experience

JUSTIN S. 
Rating:
1.0

Air conditioner didn't work.

CARL H. 
Rating:
1.0

I returned the vehicle with the same amount of fuel as I received it and was charged for fuel.

Timothy S. 
Rating:
1.0

We were charged for insurance by the location even though I didn't sign up for it when I ordered the UHaul online. When I called to discuss this with the person working there, I was yelled at and then hung up on. I had to call customer service and wait 45 mins on hold to rectify the situation.

TARYN S. 
Rating:
4.0

Need More variety to choose from at this location.

KYLA M. 
Rating:
5.0

Quick check out, very helpful. Much appreciated after long day moving

Jeffery S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

JASVIR S. 
Rating:
5.0

Customer did not leave a comment.

Douglas T. 
Rating:
5.0

I was told when I added days to lease that I could return on Saturday and only pay two days. Which is what did at pick up and at drop off got charged for 3rd day. Not their fault but uhauls!!!!

RICHARD P. 
Rating:
4.0

The manager was very helpful in finding me a truck for the dates needed.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

TRINA W. 
Rating:
5.0

Excellent experience working with Golo.

Edmond G. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Very easy process and convenient.

MELISSA M. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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