Customer did not leave a comment.Alan W.
Customer Reviews for Good Fellas Pizza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOHNR M.
Customer did not leave a comment.SHAUNA B.
Customer did not leave a comment.ROBERTD S.
Well I was not slotted to originally pick up at this location, it was approximately an hour and 20 minutes out of my way, I was very pleased with the customer service I received on the phone and in person. The team at U-Haul accommodated for the extra time with extra mileage and an extra day. I was very pleased with this.JESSE B.
Suggestion: I tried to phone Good Fellas location multiple times and did not get a response a recording message directed to U-Haul customers would have been nice!! combined with the first location where I booked the trailer going out of business and 30 minute wait times on your 888 number your COMMUNICATIONS SUCK!! Next time I rent give me a discount and I'll give you a better recommendation!!DANIELM D.
Customer did not leave a comment.Christine G.
Customer did not leave a comment.ERINROBERT S.
Excellent customer service!!!!ROSALINE M.
Customer did not leave a comment.Robert F.
Everything was great with this rental, my only complaint is I wanted to rent a 26 foot truck and I was told yes no problem, within 20 min of booking the truck I received a call from U Haul customer service and I was told that this location does NOT carry 26 foot trucks! We had to use the small 15 foot truck as that is the ONLY size they have. The smaller truck caused us to make 3 trips to move all our house belongings. If we had the big truck we could have moved in 1 trip , maybe 2 at the most. The 3 trips cost us additional klms and gas .my total bill was 200 dollars just to move 20 mins up the road.Diane C.
Customer did not leave a comment.Charlie M.
Customer did not leave a comment.Joseph P.
Don't forget accessories ordered (dolly in my case)Alison S.
This was the worst experience I have ever had renting a truck - I ordered a 10' truck for Flesherton... it was in Meaford .... wtf...ended up with a 26' truck that was 2.5x too much truck ... the guy in Flesherton was nice as were the call centre agents ... but seriously UHaul up your game and get into customer service ...Annabel V.
Very helpful and accomodating.shona C.
Friendly staff, nice to see after a long day.Adam M.
Truck on maintenance is needed, ignition would not turn, lots of damage on truck from previous rentersDarren L.
Fast and cheerfulJohn E.
I originally ordered the uhaul with Magees gas bar in flesherton. I had to make the reservation twice, as the first time the owner lost all my info. The second time was no better, as he couldn't find the order at first, then sent me to Goodfellows for the truck. Originally I ordered a one way trip but Magee didnt 3nter that info in, and I had to return the truck first thing next morning . I recommend going to Goodfellows, not the other placeTim P.
Customer did not leave a comment.Garfield H.
No problems with the people, again VERY helpful!Charlie M.
Customer did not leave a comment.kent S.
Everything was good .Lindsay W.
Fast and great serviceHarry C.
Customer did not leave a comment.William L.
Customer did not leave a comment.Marcus E.
keep snow brush in truck, make sure windshield wipers are not broken.Joseph S.
Customer did not leave a comment.Dan L.
Customer did not leave a comment.Shawn V.
Customer did not leave a comment.Mary Ann P.
We had a very good experience at this UHAUL location.William L.
Excellent customer serviceChristl G.
Very helpful - I arranged our one way rental at this location which is where we returned it.Cindy G.
Customer did not leave a comment.Yaron F.
Customer did not leave a comment.Sheila D.
Customer did not leave a comment.Kim E.
Overall experience was good. Truck had a very noticeable shake in the front end. Maybe a bit more of a mechanical check before renting?Adam H.
The logistics operator was very helpful in rearranging the pickup locationDan M.
Customer did not leave a comment.rycardo P.
This location is simply excellent. The owner is very professional and helpful. While the location is small, they exceeded my expectations each of the 4 times I have dealt there in the last month. I will continue to use this location in my future truck and trailer rentals from Uhaul.david T.
This location is excellent overall. I have dealt here 4 times to date, and rented three trucks ( 2 14" and a 26') and a motorcycle trailer. The operation is part of a pizza shop, and there isn't really a UHaul "area" per se, but the owner is very professional, friendly and efficient. He went out of his way numerous times to offer assistance and advice in terms of my numerous rental questions. I would recommend this location and this person to anyone looking to rent from Uhaul in the area.david T.
Customer did not leave a comment.Terra G.
Customer did not leave a comment.Reinaldo D.
Customer did not leave a comment.David L.
The drop off was fine. There was no one there at the time but the key box was in an easy to see location and there was ample room for parking the truck. We've dropped off here before and would do it again.Curtis B.
Customer did not leave a comment.Andrew W.
Answer the phone when someone calls.Rene C.
Customer did not leave a comment.Derek P.
I had nothing but great service at both locations will recommend both locations to friends and familychad O.
Customer did not leave a comment.niel D.
Great spot, got to grab food too. Win winMichael H.
Customer did not leave a comment.darlene M.
Customer did not leave a comment.Kathryn S.
Don't screw them over.Cassandra A.
Have car dolly lights working on both sides. Have trailer plate visible.Lynn M.
Customer did not leave a comment.Sunja S.
Very friendly and helpfulReinaldo D.
Customer did not leave a comment.Sarah C.
Customer did not leave a comment.Rob G.
The trailer had 5 lights that were burnt out. Everything else was fine it did what it needed to do and towed behind the truck nicely.Eric O.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.stephen B.
Customer did not leave a comment.kate R.
Customer did not leave a comment.kate R.
Very friendly, good customer serviceTammy H.
Customer did not leave a comment.John A.
All good. Thank you !ROBERT P.
Everything was great. Good fellow to deal with as well.FRANK T.
No complaints on this location. I had to use this location because your online pickup service is horrendous. I was unable to login, and no one was able to resolve the issue via the phone, so I was forced to drive 45 minutes from my original pickup location to here.Duncan G.
Customer did not leave a comment.KEVIN M.
You can improve on the location we pick up the trucks as I booked three weeks in advance and had to drive a hour out of my way last minute to get the truck . Also how you advertise one price and charge me $100 more ! Also the fact you called me looking for keys as the one spot had no drop off box for keys . Let alone calling me a week later saying I have not returned truck when I have and the guy called me saying he had it day after just no keys ! I will never ever book with you people againHope W.
The person in customer service was outstanding and very helpfulPOUYA G.
Make sure you call a customer with any changes to what vehicle they will be getting. We rented a larger truck (24-26 foot) to move. No one called us to tell us the truck we would have to use would be a 10 foot truck. We were extremely disappointed in the lack of communication and the mileage cost for a considerably smaller truck.Kim G.
Customer did not leave a comment.Grant R.
The pick-up location was changed to 40km from the initial requested location which provided a challenge. The u-haul rep was very helpful and very efficiently upgraded trailer order.Alex A.
My first drop off location refused the trailer and the second location we just dropped off.Jolanda M.
I had to pay 90cents for extra milage. I should have been provided with more mileage. The Uhaul and I laughed about this. Is there no buffer on a few miles?John D.
Need cruise control for long drives Put the drop off number on the contract, I sat for 20 minutes trying the 866 number- stupid. Went on Google, got a number for a drop off nearby - done in 15 minutes. They were also very nice people.james W.
Customer did not leave a comment.Dan B.
I had to give this location a below average score. It was busy with pizza customers and I became secondary in most part. We had a long day with a long 3 1/2 hour drive ahead of us after the drop off. It would be helpful to have a dedicated employee for the uhaul. Having said this I have another drop in a few weeks. I hope the location is not as busy for my drop.John D.
Reinaldo was excellent and very helpful since this was my first experience renting a vehicle for moving and he helped me through every step of the way. He's a keeper. Thank you for the use of the truck and also I am very pleased at the reasonable amount you charge to use the truck. Thank you again, Ruth.Ruth F.
A very helpful fellow at this U Haul site. He was great to deal with.Wayne M.
Very pleasant fellow to deal with. He made the rental experience easy.Wayne M.
Brakes need worked on on the trailer. Also, as it was raining during our drive, we found the trailer did not seal properly and some of our belongings got wet in transit. Goodfella's was great, we just were somewhat disappointed in the equipment quality, which was out of their control.Nicole V.
Customer did not leave a comment.Pham T.
This has bee the worst moving experience and we have moved a lot. We will be calling customer service and request tapes. Staff were polite but truck was not returned so were sent to another location who opened 4 hours late and no one could reach him. Tried to get a truck from other locations but either couldnt get there before closing time or needed truck back in less than 24 hpurs. Finally reached alternate location in Flesherton...4 hours late and he knew nothing about rental. Plus gave less mileage for same prive. One tire had 0 air pressure and cab leaked all way on 6 hpur drive. Really? We were offered $100 refund and a few bonus km when I complaind about run around during booking and that was before tire issue and leaky cab. Just awful.bill C.
Everything went fine but I can't find a number or anything else about a Flesherton u-haul online. Advertise and list the number so Google finds you.Mark P.
Customer did not leave a comment.angelia B.