Customer did not leave a comment.Marco R.
Customer Reviews for Good Fellas Pizza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Will be arranging another truck in a couple weeks â€¦ very helpful.lynn C.
Customer did not leave a comment.Russ B.
The gentleman that manages this location, was polite, helpful, understanding and informative. I will definitely use this location again and again and highly recommend it to friends and familySusan P.
Customer did not leave a comment.DONALD W H.
Customer did not leave a comment.D Keith R.
Customer did not leave a comment.Dawn G.
Customer did not leave a comment.GORDON G.
Rents location was moved 24 hrs in advance to a location 35 minutes away, communication was poor, rental location was closed at pickup time, truck was filled with garbage. Absolutely horrendous experience.Tara S.
The location is convenient, but the online process to check in was way too long. None of the pictures of the truck would load. As well, it says to retrieve the keys in a lockbox that doesn't exist. The truck was dirty when we picked it up which i flagged and when checking out, U haul wanted to check me for the cleaning. Not a smooth process at all.Sean W.
One of the tires was very low upon receipt, but I didn't notice until I was already driving. I had to stop and add air to the tire. I shouldn't have had to do this.David W.
The owner at this location was very helpful and everything went smoothly. Would be nice if every location was like this one.dan W.
They need to make sure they have everything that is on the reservation . No dolly that i ordered and no moving pads as well .Made for not a nice move at all with U HaulJeff W.
Customer did not leave a comment.Malcolm M.
Very accommodatingWendy S.
Our experience was amazing. The owner got tools for us to try and figure out our hitch system. Amazing. We will definitely recommend this locati9n.Steve T.
Customer did not leave a comment.Ryan O.
Truck needs work done. Wheel alignment or something was off and it did not feel safe. Kept pulling to one side or another and would also jerk if you took your foot off the gas.Steven A.
Flesherton site owner is very friendly and helpfull. Excellent service.Doug V.
Great service ....utility trailer was great ... well maintained ...would recommend this location for rentalLynda F.
I asked for the Owensound location, had to drive an hr to pick it up! Truck I ordered was a 20 foot got a 15 so had to get rid of stuff the day I moved. Had to fight to get a discount as they tried to charge me for the 20 foot when all they could provide was a 15 foot and this all happened the day before I moved across country. Talk about stressful. Asked to talk to a manager as the guy on the phone couldn't even do total and said he was a manager but couldn't give me prices! Honestly worst move I've ever had! Will not be using uhaul again!joslin T.
Customer did not leave a comment.David B.
Friendly and efficient service. The truck was there when promised and in excellent shape. The only thing I would have preferred is if the tank was full upon delivery. It was half and it is very difficult to replace fuel to the same level. If I put in too little you will charge me a significant penalty and if I put in too much I have thrown out my money.Peter V.
make sure equipment is ready for the roadBRIAN D.
Customer did not leave a comment.tye H.
Customer did not leave a comment.elhadji S.
Customer did not leave a comment.Michael A.
I strongly recommend the vehicles come equipt with snow tiresVICTORIAL L.
This location was nearly 100km away (one way) from my requested pick up location. Extremely frustrating to have to drive that far away to pick up the truck.Zachary R.
Training.....dealer did not take care of anything, let untrained youth do it.Deborah B.
No washer fluid in dead of winter, had to fill ourselves Washer fluid applicator broken on passenger side spraying washer fluid on to road instead of window. Very dangerous!!Brian W.
First time using the mobile/online system, and really liked its intuitive and easy interface.Allan A.
The truck broke down on me twice on the day of moving. I had to call roadside assistance. The issue is not with the location but the truck itself. U-haul needs to have their trucks etc service regularly.Imani R.
Customer did not leave a comment.GEORGE F.
Have the Flesherton ON location on your online location selections to choose from for drop offs. That was confusing not having it on your website as one of the places I could choose from. Your website only offered my Meaford and Collingwood as drop offs so it would be a good idea to correct that on your website if possible. Thanks for making our move easier! - JenniferJennifer E.
Customer did not leave a comment.HELENJOY W.
Host did not ask to see drivers license.Allan C.
Customer did not leave a comment.MTLHELEN T.
Customer did not leave a comment.Max B.
Customer did not leave a comment.JORDAN D.
Customer did not leave a comment.STEPHEN K.
When I needed help they told me to wait cause they where to busy with other customers an didn'thelp me at all . An I returned the truck with the exact amount of fuel an they mark it lower then it really had . On the truck the headlights didn't work properly not safe an the horn didn't work which is also not safe, some of the lights in the dashboard didn't work which made it hard to see .Peter B.
Customer did not leave a comment.brenda B.
I would have preferred to pick up the truck in Chatsworth or Owen Sound but Flesherton was the only one that had the 15 ft for the date I needed it for. The staff at this location were great deal deal with and courteous and friendly. As I was going 3500 Km I was glad to get a newer truck with just over 10000 miles on it. i had requested a furniture cart on line when I edited the order a few days before pick up but they did not have any on site but I did get the blankets I asked for.Andrew S.
Better communication when picking a truck up via â€œmobile deviceâ€ before hours . Took a half hour to find the key. But super friendly!!! Great to deal with at the location!!Ray M.
Vehicle had a nearly flat tireFRASERA P.
Customer did not leave a comment.Shawn Y.
pick up at a location near them I live 57 kms away and had to pick up in this location sucksBruce F.
If it was possible to give zero stars I would. Worst experience. Please be honest with your customers and provide them with clear direction instead of <24 hours.DAVIDGERALD J.
Customer did not leave a comment.Andrew N.
The mileage was was and never corrected, even after several attempts to reach out to Uhaul. I was also forced to drive an hour out of the way and was refused any reimbursement for the added fuel costs.Kevin L.
Customer did not leave a comment.Arseni S.
Price was approx. 4x more than what I've paid for the same trailer in the recent past. I was told by customer service that the exorbitant price increase was due to supplier demand. Absolutely ridiculous ripping people off like that. Won't be renting from UHaul again.YVON A.
I was not able to contact them with the phone number under Uhaul on the internet. (It just rang without being answered.) I only successful by using the restaurant phone number where the facility is located.BRIANROY P.
Customer did not leave a comment.Ronald B.
Customer did not leave a comment.MARGARETJ M.
Customer did not leave a comment.DOUGLASC V.
Customer did not leave a comment.MICHAELFRASER S.
Outside and box was clean. Cab had old masks and newspapers/paperwork laying around. Manager was polite and helpful. Your questions should have more than yes or no for answers. Ratings would be more useful. Overall good experience.MARKF B.
Customer did not leave a comment.Alan W.
Customer did not leave a comment.JOHNR M.
Customer did not leave a comment.SHAUNA B.
Customer did not leave a comment.ROBERTD S.
Well I was not slotted to originally pick up at this location, it was approximately an hour and 20 minutes out of my way, I was very pleased with the customer service I received on the phone and in person. The team at U-Haul accommodated for the extra time with extra mileage and an extra day. I was very pleased with this.JESSE B.
Suggestion: I tried to phone Good Fellas location multiple times and did not get a response a recording message directed to U-Haul customers would have been nice!! combined with the first location where I booked the trailer going out of business and 30 minute wait times on your 888 number your COMMUNICATIONS SUCK!! Next time I rent give me a discount and I'll give you a better recommendation!!DANIELM D.
Customer did not leave a comment.Christine G.
Customer did not leave a comment.ERINROBERT S.
Excellent customer service!!!!ROSALINE M.
Customer did not leave a comment.Robert F.
Everything was great with this rental, my only complaint is I wanted to rent a 26 foot truck and I was told yes no problem, within 20 min of booking the truck I received a call from U Haul customer service and I was told that this location does NOT carry 26 foot trucks! We had to use the small 15 foot truck as that is the ONLY size they have. The smaller truck caused us to make 3 trips to move all our house belongings. If we had the big truck we could have moved in 1 trip , maybe 2 at the most. The 3 trips cost us additional klms and gas .my total bill was 200 dollars just to move 20 mins up the road.Diane C.
Customer did not leave a comment.Charlie M.
Customer did not leave a comment.Joseph P.
Don't forget accessories ordered (dolly in my case)Alison S.
This was the worst experience I have ever had renting a truck - I ordered a 10' truck for Flesherton... it was in Meaford .... wtf...ended up with a 26' truck that was 2.5x too much truck ... the guy in Flesherton was nice as were the call centre agents ... but seriously UHaul up your game and get into customer service ...Annabel V.
Very helpful and accomodating.shona C.
Friendly staff, nice to see after a long day.Adam M.
Truck on maintenance is needed, ignition would not turn, lots of damage on truck from previous rentersDarren L.
Fast and cheerfulJohn E.
I originally ordered the uhaul with Magees gas bar in flesherton. I had to make the reservation twice, as the first time the owner lost all my info. The second time was no better, as he couldn't find the order at first, then sent me to Goodfellows for the truck. Originally I ordered a one way trip but Magee didnt 3nter that info in, and I had to return the truck first thing next morning . I recommend going to Goodfellows, not the other placeTim P.
Customer did not leave a comment.Garfield H.
No problems with the people, again VERY helpful!Charlie M.
Customer did not leave a comment.kent S.
Everything was good .Lindsay W.
Fast and great serviceHarry C.
Customer did not leave a comment.William L.
Customer did not leave a comment.Marcus E.
keep snow brush in truck, make sure windshield wipers are not broken.Joseph S.
Customer did not leave a comment.Dan L.
Customer did not leave a comment.Shawn V.
Customer did not leave a comment.Mary Ann P.
We had a very good experience at this UHAUL location.William L.
Excellent customer serviceChristl G.
Very helpful - I arranged our one way rental at this location which is where we returned it.Cindy G.
Customer did not leave a comment.Yaron F.
Customer did not leave a comment.Sheila D.
Customer did not leave a comment.Kim E.
Overall experience was good. Truck had a very noticeable shake in the front end. Maybe a bit more of a mechanical check before renting?Adam H.
The logistics operator was very helpful in rearranging the pickup locationDan M.
Customer did not leave a comment.rycardo P.
This location is simply excellent. The owner is very professional and helpful. While the location is small, they exceeded my expectations each of the 4 times I have dealt there in the last month. I will continue to use this location in my future truck and trailer rentals from Uhaul.david T.