The lady that we talked to on the phone, Amber? Was not very friendly. Told her we were on the way, about 20-30 minutes out. She said maybe it will still be here. I actually called a different dealer in our town. If they would have had 1 available would not have used this dealer. Also will other locations before using her next time.
JAMES S
Customer Reviews for Grand Bay Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I've rented a covered trailer from Grand Bay Auto Parts twice now, and each time the gentlemen at the desk are courteous and friendly.
LARISSA MNothing they were super nice
LARRY DSee comments above
wanda kI reserved a 20ft and it would not start. They sent me yo another place 19 minutes away in Irvington and they were closed. Then they sent me back to Grand Bay Auto supply and they only had a 15 ft truck. Told me insurance was $15 . I told told them we will make 2 trips and not use the trailer. Then out $20 in gas Had it for 6 hours because of 2 trips. Left a power drill and they said no nothing was left . Them charge me $271…. NO WAY !! I will need a call back from your supervisor … Scott. He said discount them well…. All I see is highway robbery. I will need callback asap.
KEESHA MGreat customer service!
Crystal TGreat outfit!
jane j