Customer Reviews for Grand Rental Station
(U-Haul Neighborhood Dealer)

334 reviews

611 Warsaw Rd   Clinton, NC 28328

(910) 592-7408

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(910) 592-7408

611 Warsaw Rd
Clinton, NC 28328

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Need better drop off area. Had just rained and had to drive on and park on wet and muddy surface b

JEREMY A. 
Rating:
5.0

Customer did not leave a comment.

alton C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Dennis V. 
Rating:
5.0

Customer did not leave a comment.

LASHAUNDA M. 
Rating:
4.0

Customer did not leave a comment.

Howard M. 
Rating:
3.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

Thank you so much. The staff at Grand Rental in ClintonNorth Carolina was awesome. Thanks Paul Hawkins Clinton North Carolina

Paul H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Nothing to add. Did not get my appliance cart as requested and was assured I would have one.

connie K. 
Rating:
3.0

Drop off area was very wet, shoes got soaked. Location finder did not work yet worked fine with Google maps. Could not checkout as agreement states for after hours.

MICHAEL M. 
Rating:
3.0

Prices are to high

andreal H. 
Rating:
5.0

Customer did not leave a comment.

BENA P. 
Rating:
3.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

diane W. 
Rating:
5.0

Great job !!!

Gary G. 
Rating:
5.0

Customer did not leave a comment.

Wendy W. 
Rating:
2.0

We wasted valuable waiting to 10 am, only to find out its was on the lot when they opened at 7:30am.

Diana S. 
Rating:
1.0

The Uhaul they gave me had to breaks and the wipers on it was very poor I was very disapointed

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Tamica A. 
Rating:
4.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

Crystal W. 
Rating:
5.0

Customer did not leave a comment.

Stephanie P. 
Rating:
5.0

Customer did not leave a comment.

Shelia H. 
Rating:
2.0

Customer did not leave a comment.

ASHLEY K. 
Rating:
5.0

Customer did not leave a comment.

Willie B. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Crystal S. 
Rating:
4.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Takeshia R. 
Rating:
5.0

Customer did not leave a comment.

Marsha H. 
Rating:
3.0

Make sure the staff is friendly and willing to actually answer questions without acting irritated

REBECCA A. 
Rating:
1.0

Customer did not leave a comment.

angela S. 
Rating:
4.0

Customer did not leave a comment.

Janis B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

The dollie wasn't in the truck and I ordered it.

Karen C. 
Rating:
5.0

The only thing we noticed that was amiss was that the appliance dolly we rented had a broken bar in which the welding had come off. However, the dolly still worked for our purposes, so it was not a major issue. It is just something that needs to be addressed in the future.

Michael S. 
Rating:
5.0

They have always been there for me

Jeffrey W. 
Rating:
5.0

Everything was excellent.

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS B. 
Rating:
5.0

Customer did not leave a comment.

Ray H. 
Rating:
5.0

Customer did not leave a comment.

Jerry T. 
Rating:
5.0

Customer did not leave a comment.

EDDIE C. 
Rating:
5.0

Customer did not leave a comment.

Alvin N. 
Rating:
4.0

Customer did not leave a comment.

Amanda C. 
Rating:
4.0

Customer did not leave a comment.

EVERETT C. 
Rating:
5.0

Customer did not leave a comment.

Melissa H. 
Rating:
5.0

Customer did not leave a comment.

Jeffery W. 
Rating:
5.0

Great service and friendly staff.

TAMMY H. 
Rating:
5.0

Customer did not leave a comment.

Donte B. 
Rating:
5.0

Thank you all for being a big help on a big day of moving.

Mytia W. 
Rating:
1.0

Customer did not leave a comment.

Charmane H. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
4.0

N/A

JOSE J. 
Rating:
4.0

Ensure the truck is fully read

foster M. 
Rating:
5.0

Nothing

SHELA S. 
Rating:
5.0

Customer did not leave a comment.

Raymond E. 
Rating:
4.0

Customer did not leave a comment.

CARL R. 
Rating:
5.0

Always pleased with Grand Rental!

Kelli W. 
Rating:
5.0

Knowledgeable courteous staff

Jerry T. 
Rating:
5.0

I had a great experience with Grand Rental! Erin was fabulous to work with. A very enjoyable experience! Love doing business with them!!!

LOUISE J. 
Rating:
5.0

Customer did not leave a comment.

Temika M. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

NICOLE V. 
Rating:
3.0

Two of the three employees that assisted me were very helpful and knowledgeable, but the third gentleman was extremely unpleasant and he nothing but bad things to say about U-Haul and the processes the company uses.

Clifford L. 
Rating:
5.0

Customer did not leave a comment.

DENNIS E B. 
Rating:
5.0

Very polite and knowledgeable about the Truck the young lady that waited on me was very Nice and knowledgeable about her job

CHRIS F. 
Rating:
5.0

Make sure webpages are running well and do not freeze up and duplicate the charge.

JULIAN A. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Everette B. 
Rating:
5.0

Trailer was there as promised and the woman who took care of us was very friendly and helpful.

DANIEL M. 
Rating:
3.0

The truck drove like crap; kept sputtering; actually thought I would breakdown a few times. A sputtering 26 ft truck is hard control and drive. I needed to get my items out of storage while I had assistance, so I didn't have time to search for another 26 ft truck in the area. Also I don't understand why I was charged an additional day for $40. I picked up Wednesday morning and returned Wednesday evening (the location was closed so I used the drop box. Contact has me returning on Thursday. Please credit my credit card for the wrongfully charged $40. Thank you

Essie B. 
Rating:
5.0

Staff was awesome and the truck was great also! Highly recommend this location for renting trucks or equipment!

WILLIAM O. 
Rating:
2.0

Dealer acted like he didn't have a clue how to use the computer during the rental process and the AT had a horrible shake while towing. Also he added coverage to the contract that I didn't ask for and didn't catch it until I was bringing the equipment back. Had a piss pour experience overall.

Gregory B. 
Rating:
4.0

Customer did not leave a comment.

andrew S. 
Rating:
3.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

This location is always willing to help and work with your specific needs. If they don't have exactly what you need, they will help you find it! Thanks guys!

WALLY B. 
Rating:
5.0

Customer did not leave a comment.

Cassell D. 
Rating:
5.0

Customer did not leave a comment.

Kirstie W. 
Rating:
5.0

excellent people

tony S. 
Rating:
5.0

Customer did not leave a comment.

Teresa F. 
Rating:
4.0

Customer did not leave a comment.

Frank W. 
Rating:
4.0

the quilts I rented were left off the truck at pickup location, had to return to pick them up.

WILLIAM T. 
Rating:
5.0

Great service..nice helpful people..hassle free ...well maintained equipment.well done!

william L. 
Rating:
4.0

Very well pleased with customer service if needed this service again I will go back. Thank you.

DARLENE C. 
Rating:
4.0

This has no bearing on the pickup location at all. I checked in online with my card and was charged for the rental and then again when I picked up. BOTH charges posted from my account. Called customer service 2 days ago and no one has called me back to resolve this issue and credit the charge back to my account. Not to mention the fact that my pickup location was changed 3 times, by Uhaul, which only after demanding something be done I received a 20% discount and 100 extra miles. HORRIBLE experience with Uhaul!

James M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS B. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

donna P. 
Rating:
4.0

Customer did not leave a comment.

Lendell G. 
Rating:
5.0

Customer did not leave a comment.

Louis W. 
Rating:
5.0

Customer did not leave a comment.

WESLEY L. 
Rating:
5.0

Great job ,

PARIMAL P. 
Rating:
5.0

Customer did not leave a comment.

john J. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Nothing, site was clean and people were friendly and helpful. Very easy to locate .

LEROY S. 
Rating:
1.0

Employees that rent out the equipment tell you the incorrect time to return equipment so that they can charge you double, then turn it back to u-haul like you never paid them!

BANDA A. 
Rating:
4.0

Customer did not leave a comment.

Alfonso M. 
No reviews have been submitted for this location.

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