Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The roll up door on the trailer was terrible. Needs to be fixed or retired because it was very bad. Nothing wrong with the pick up location or staff, just bad trailer.
FREDDIE-LEIGH G
Rating:
4.0
Customer did not leave a comment.
PETER C
Rating:
4.0
Customer did not leave a comment.
JEFFREY W
Rating:
5.0
Customer did not leave a comment.
Richard K
Rating:
5.0
Customer did not leave a comment.
MYRON S
Rating:
5.0
Customer did not leave a comment.
LILIJA K
Rating:
4.0
Overall it was easy to pick up my equipment. Staff was polite and helpful.
MICHAELA M
Rating:
5.0
The hospitality was so nice! Very friendly, respectful and easy to converse with!!! It was much appreciated!!
CORIE E
Rating:
4.0
Customer did not leave a comment.
Tyler O
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
5.0
Customer did not leave a comment.
Alexander J
Rating:
5.0
Customer did not leave a comment.
DAVID P
Rating:
5.0
Customer did not leave a comment.
SCOTT L
Rating:
5.0
Customer did not leave a comment.
GREGORY G
Rating:
4.0
Customer did not leave a comment.
RICKEY B
Rating:
5.0
Our experience was excellent here - the employee went above and beyond to help us. He was super kind and professional and we appreciate all he did. Highly recommend!
SHAWN W
Rating:
5.0
Customer did not leave a comment.
DAVID W
Rating:
2.0
Customer did not leave a comment.
Thomas M
Rating:
4.0
Customer did not leave a comment.
Ray P
Rating:
5.0
He was very nice to us
DEMETREOUS W
Rating:
5.0
We made last minute arrangements and picked up and dropped off all online on a weekend
Monica C
Rating:
3.0
Customer did not leave a comment.
EKERUA M
Rating:
5.0
Customer did not leave a comment.
TIMOTHY D
Rating:
4.0
We did order 2 furniture Dollie’s and they were not in the uhaul.
Samantha M
Rating:
5.0
Customer did not leave a comment.
Melinda W
Rating:
5.0
Customer did not leave a comment.
ABDULKADIR A
Rating:
5.0
Customer did not leave a comment.
Kristopher R
Rating:
3.0
Customer did not leave a comment.
Wayne B
Rating:
4.0
Customer did not leave a comment.
Greg P
Rating:
5.0
Customer did not leave a comment.
Glenn L
Rating:
4.0
Customer did not leave a comment.
JASMINE M
Rating:
5.0
Customer did not leave a comment.
John A
Rating:
4.0
Gas tank was below half tank
Scott S
Rating:
1.0
I reserved a certain size trailer a week and a half in advance and they called the day before telling me I have an hour to pick up a trailer that was much smaller and my size was unavailable. I forced to leave things behind and now how to spend a lot of money to replace them.
Zach H
Rating:
3.0
mud in the foot well, i had to clean it out.
Stephen S
Rating:
4.0
I don’t understand why I had to drive across town when I reserved it at the closest to my house.
Allen G
Rating:
5.0
Customer did not leave a comment.
Jason D
Rating:
4.0
Danny was very helpful and polite
Scott S
Rating:
5.0
Customer did not leave a comment.
Paul S
Rating:
4.0
Tony was polite and very helpful with rental process.
Scott S
Rating:
5.0
Refund the money if they fill the tank in the trick. Ended up spending 43$ for a maybe 2 mile trip.
Jade S
Rating:
5.0
Great staff !
Curt F
Rating:
5.0
Customer did not leave a comment.
Eric I
Rating:
4.0
Customer did not leave a comment.
Mark N
Rating:
5.0
The rental rep was friendly and courteous. I will be renting from this location again!
Daree L
Rating:
1.0
Since I was charged $90.00 for a 2 hour rental you can guarantee I will not use this company or recommend it to anyone ever.
Since it was late at night I wasn't going to go put the $5.00 of gas in alone so I figured I would just have that added onto my bill, boy was I wrong. Over $70.00 in fees is a weeks groceries for my single family of 3....I hope you choke on it, I will not use this company ever again
Leah D
Rating:
4.0
Customer did not leave a comment.
Patrick L
Rating:
5.0
Customer did not leave a comment.
Stacy R
Rating:
5.0
Customer did not leave a comment.
KENTON M
Rating:
5.0
Customer did not leave a comment.
DENIS M
Rating:
5.0
Customer did not leave a comment.
Ann S
Rating:
5.0
Customer did not leave a comment.
ANTHONY D
Rating:
5.0
Customer did not leave a comment.
Chad S
Rating:
5.0
Excellent, prompt, quick service that was much appreciated. Equipment wad in great shape snd worked perfect. I will return to this location in the future.
lisa b
Rating:
3.0
Customer did not leave a comment.
Paul T
Rating:
5.0
The Best!
Brian K
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
2.0
The trailer should not have left the lot with the tire that was on it. My motorcycle has damage from the bouncing around it did until I had a new tire put on. It was good after that. Very disappointed with the the trailer, but it got me to where I was going.
Steve N
Rating:
3.0
Customer did not leave a comment.
Anastasia R
Rating:
5.0
Customer did not leave a comment.
Benard K
Rating:
4.0
Customer did not leave a comment.
Richard M
Rating:
5.0
Customer did not leave a comment.
wayne w
Rating:
5.0
Customer did not leave a comment.
david h
Rating:
5.0
Customer did not leave a comment.
Mike F
Rating:
5.0
Customer did not leave a comment.
Michael C
Rating:
5.0
Customer did not leave a comment.
DAVE B
Rating:
5.0
Customer did not leave a comment.
Donald L
Rating:
3.0
The staff was very helpful.
Wally R
Rating:
5.0
Customer did not leave a comment.
Gordon M
Rating:
4.0
I rented the car hauler trailer. It worked great.
patrick k
Rating:
5.0
Customer did not leave a comment.
Debra M
Rating:
5.0
All was good
Jorge L
Rating:
3.0
Don't lie to customer. About del early get some money back
Scott P
Rating:
5.0
Customer did not leave a comment.
Carol H
Rating:
3.0
No one was at the desk when I walked in, but drop off was efficient.
elliott f
Rating:
5.0
Great working with them.
Thank you.
curt k
Rating:
4.0
Customer did not leave a comment.
Rainer S
Rating:
5.0
Customer did not leave a comment.
Ronald C
Rating:
5.0
Defroster didn’t work, then started working before I dropped it off
Axel W
Rating:
4.0
Customer did not leave a comment.
KELVIN B
Rating:
5.0
Customer did not leave a comment.
Ned T
Rating:
5.0
Customer did not leave a comment.
Aaron I
Rating:
4.0
Rented a trailer that was not swept clean. I returned trailer much cleaner than received. Also the trailer tail lights did not work. Only checked brake and turn lights with rental rep and he told me "good to go". Tail lights not working were definitely trailer issue as I have since hooked my tow vehicle to different trailer and no issues.
Bill J
Rating:
4.0
Customer did not leave a comment.
Lisa F
Rating:
4.0
Customer did not leave a comment.
Amy L
Rating:
5.0
Customer did not leave a comment.
Mary R
Rating:
3.0
Pay them back the extra day they didn't use the uhaul for if returned early.
Christian R
Rating:
2.0
Store was not open at the official posted opening time, which was the time of our equipment reservation. Employee arrived late.
Maria R
Rating:
4.0
Customer did not leave a comment.
Malcolm S
Rating:
5.0
Customer did not leave a comment.
ken C
Rating:
5.0
Customer did not leave a comment.
Lawrence W
Rating:
5.0
Customer did not leave a comment.
Scott L
Rating:
5.0
Customer did not leave a comment.
perry M
Rating:
2.0
Store opened late. Didnt tell me how difficult the return process was. I had already parked the truck and dropped the key in drop box not knowing I needed to take pictures. At 70 mph truck shook like crazy going down the interstate the air conditioner cut out.
