Customer Reviews for Grand Storage
(U-Haul Neighborhood Dealer)

72 reviews

3909 S Washington St   Grand Forks, ND 58201

(701) 864-3980

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(701) 864-3980

3909 S Washington St
Grand Forks, ND 58201

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was great!

Sheldon A. 
Rating:
2.0

They closed at 5pm. Took the truck to a different location and they wouldn't take it. Had to drive back to above address again.

Larry S. 
Rating:
4.0

we had a reservation pick up time for 9 am upon arriving the store was not open. we waited until 9:15 and finally left. we called the main office for u-haul and were told that we would be getting a discount since the store was not open on time (the door said they open at 9) someone finally showed up at 9:45 for us to pick up the truck. we never received an apology for the store opening late and we never received any type of discount, in the future we will explore other options before using u-haul again.

Carl H. 
Rating:
5.0

Customer did not leave a comment.

Bradley N. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Benjamin H. 
Rating:
5.0

Awesome customer service!

Benjamin H. 
Rating:
5.0

Customer did not leave a comment.

Nicole I. 
Rating:
3.0

Customer did not leave a comment.

Lisa K. 
Rating:
2.0

They overcharged my card by $8.13 which makes no sense at all and I've called in already to see why. They had no answer. The district office. The truck sounded like it was going to go haywire if I went faster that 30/35. Definitely not referring anyone to this location. I've rented from uhaul for my moves multiple times and this is by far a very bad experience.

MICHAEL M. 
Rating:
5.0

This location was not only helpful but actually booked my reservation after 2 days of uhaul not answering their phone. Without this location i would rate uhaul an absolute F...this location and the employee working was extremely helpful and i appreiciated his help. Wish i could list his name but did not get it.

TROY J. 
Rating:
5.0

Equipment was ready when promised.

Brad H. 
Rating:
5.0

Customer did not leave a comment.

Joel N. 
Rating:
5.0

Customer did not leave a comment.

bruce S. 
Rating:
4.0

Customer did not leave a comment.

Chad B. 
Rating:
5.0

Customer did not leave a comment.

Aaron H. 
Rating:
5.0

Customer did not leave a comment.

Winfred N. 
Rating:
5.0

Customer did not leave a comment.

Kenley J. 
Rating:
5.0

It was a really good experience. The gentleman working was over the top helpful.

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

TERENCE B. 
Rating:
4.0

The drop off was very simple especially using the app.

RAFAEL P. 
Rating:
5.0

Customer did not leave a comment.

Catherine C. 
Rating:
4.0

Customer did not leave a comment.

NATAKI G. 
Rating:
4.0

Customer did not leave a comment.

NATAKI G. 
Rating:
5.0

The salesman was amazing.

LORETTA S. 
Rating:
4.0

The dolly we got was very rusty, even the place we returned it commented it should not have been given to us. Only disappointing factor.

Drew J. 
Rating:
5.0

Customer did not leave a comment.

Charles A R. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Very friendly service person.

Paul P. 
Rating:
4.0

Customer did not leave a comment.

JOCELYN G. 
Rating:
5.0

Excellent! So was the loading and unloading!

Vicki A. 
Rating:
5.0

Customer did not leave a comment.

chad A. 
Rating:
1.0

Very rude and sneek hidden fees

Alexander M. 
Rating:
5.0

Very easy after hours drop off.

RADOMIR M. 
Rating:
5.0

Person I dealt with was very courteous, explained everything to me. A pleasurable experience.

KELLY M. 
Rating:
4.0

Let me leave with left turn light out

ALEX S. 
Rating:
5.0

Customer did not leave a comment.

BRUCE K. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

The guy working was so nice and helpful!

JULIE R. 
Rating:
4.0

Customer did not leave a comment.

Elsa P. 
Rating:
5.0

Customer did not leave a comment.

JUAN A. 
Rating:
4.0

The attendant was very pleasant and helpful.

JULIE H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN F. 
Rating:
5.0

The person that checked us in came out and hooked everything up and was extremely helpful.

ALLEN H. 
Rating:
5.0

Customer did not leave a comment.

Ray C. 
Rating:
5.0

Customer did not leave a comment.

TERRAH B. 
Rating:
5.0

Keep up the great work; a night and day difference from my pickup experience.

Justin A. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY ALLAN B. 
Rating:
5.0

Customer did not leave a comment.

chelly H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN B. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
3.0

:The truck was not inspected when I got it, I had previously had it reserved at 9:30 and the day before I was to pick up, they called and told me the truck would not be there until 11 , this had put me behind schedule. It took them 30 minutes just to print out the forms and give me key for truck.

SANDRA A. 
Rating:
5.0

Customer did not leave a comment.

WHITNEY J. 
Rating:
5.0

The only thing was the windshield needed cleaned as it did create a visibility issue.

RHONDA T. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
3.0

Customer did not leave a comment.

Brent R. 
Rating:
5.0

Did a great job

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Amber A. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

I had trouble figuring out the online rental, but was able to go inside and the customer service man was very understanding and helpful.

barbara L. 
Rating:
5.0

Customer did not leave a comment.

Nicholas P. 
Rating:
5.0

Customer did not leave a comment.

Manuel J. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
1.0

Customer did not leave a comment.

Kati C. 
Rating:
3.0

Overall I just want my money back.

Kati C. 
Rating:
5.0

Customer did not leave a comment.

roger P. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel B. 
Rating:
5.0

Customer did not leave a comment.

Kane P. 
No reviews have been submitted for this location.

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