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Erika B | Overall ExperienceCustomer Reviews for Grandpa's Attic, Llc
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I finally received a call informing me that there were no units available in the size I needed.
HOLLY O | ReservationThe manager was a micro managing controlling and rude. The manager continously harassed us stating we were there too long, (loitering) when in actually we were going thru and organizing out stuff, due to the fact we moved in a hurry. The manager put a time limit of 2 hr we could be there. The manager denied us the ability to talk to the owner when ask for is contact info. THE WORST EXPERIENCE WE HAVE EVER HAD AT ANY STORAGE UNIT.
Caresse B | Overall ExperienceLacey offered exceptional customer service.
Kimberly G | Overall ExperienceWe will be moving in today and putting a lock on the unit. And checking in with you Kindra Greer will be checking in for me and our unit. Thank you for being so attentive.
Robert W | ReservationWe rented from them for many, many years. Never had any issues or concerns. Very easy to work with. We would absolutely use them again if needed!
OC T | Overall ExperienceWould be nice if the gate was open little later and that u can do partial payments would've been awesome
Joey M | Overall ExperienceFriendly and so easy to work with. Thank you!! If I need storage again grandpa’s attic is for sure the place I will come.
Cynthia C | Overall ExperienceWe were very satisfied with the service and upkeep of the facility. Thank you!
Louise B | Overall ExperienceEverything was always very clean and very well lit. I had storage unit there for 5 years. I went many times and it was always accessible and felt safe. Everytime I went into the office I could see that the cameras were working and monitoring the facility. The gate code was a personal code but easy to remember, I really appreciated that. I would definitely recommend.
JOSHUA D | Overall ExperienceVery secure facility, no fear of theft. Staff very helpful.
William M | Overall ExperienceAfter 13 years of storage with you I would recommend your company for anyone who need storage in S. L. Thank you for all your help.
PHYLLIS A | Overall ExperienceImprove the storage from dust and other flying debris
Samuel D | Overall ExperienceThank you very much. Good pricing good staff. I called and left a message saying that I was going to move last week I hope you got that
JAMES P | Overall ExperienceStaff was very friendly and professional. Everything went smooth!
Katherine M | Overall ExperienceI already did recommend Grandpa's Attic to a friend of mine who is renting a unit elsewhere. Her son was transferred from California to here and needed to store his furniture while he finds a place to live.
Hellen C | Overall ExperienceStef and Katrina before her were exceptional. Stef was friendly, knowledgeable, direct, helpful, and just the best to work with. I needed a new lock and voila things happened. I highly recommend this facility. I asked lots of questions (some a second time) and she was always courteous and helpful. A++
Lauren R | Overall ExperienceSteph was wonderful to deal with and went out of her way to help us. Thank you!!
Amberly J | Overall ExperienceThe staff went the extra mile and was very nice and helpful. Thank you for all the help.
Laurence B | Overall Experienceyour facility was well maintained and convenient. Easy to access and exit. THANKS
Shelly D | Overall ExperienceThe only down side is the dust/dirt from the freeway traffic got on everything.
James B | Overall ExperienceI was told that 1 months free was awarded was a complete lied
Jean C | ReservationGood storage space for what I needed
Benigno F | ReservationNice and quick set up, easy access, hassle free.
Caitlyn H | ReservationWe reserved and paid for a unit. We showed up during business hours and everything was shut down for the day. We hadn't been assigned a unit yet or setup or access code so we couldn't unload our stuff
Adam B | ReservationI didn't end up needing the unit
Jason A | ReservationI would recommend this place to all my friends and family and co-worker's
LYNN M | Overall ExperienceWe really liked the manger before this last one she had better customer service !! But I already refer two !! Thank U Kelly Pruett
KELLY P | Overall ExperienceWasn't able to use this facility after all but the rates look good.
KRISSY B | ReservationEverything went well for moving in, the only comment I have about the facility is the storage unit was not clean or swept out prior to moving in. The lady at the front was very detailed and helpful.
tyler s | ReservationHelpful upon checkin even when the Internet was getting switched the day I arrived.
JORDAN S | First ImpressionsWas never contacted about my reservation. I contacted them when I didn`t hear back for few days. After that it was straightforward. They even charged me less than the quoted price online.
TIARRA J | First ImpressionsVery nice facility
Privacy R | First ImpressionsVery helpful and accommodating, property is clean. Staff is very friendly.
BRYTON C | First ImpressionsUnit was dirty when I first looked at it but was cleaned by the time I moved in an hour later. Efficient and friendly office person.
GARY M | First ImpressionsDecent storage unit for the price. Units are not as tall as advertised.
Privacy R | First Impressions