Customer Reviews for Grays Rentals
(U-Haul Neighborhood Dealer)

24 reviews

1404 S Shelby St   Louisville, KY 40217

(502) 822-2915

Location Hours

  • Mon-Thur: 10 am - 4 pm
  • Fri: 9 am - 3 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(502) 822-2915

1404 S Shelby St
Louisville, KY 40217

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 4 pm
  • Fri: 9 am - 3 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The proprietors at Grays Rental could not be any nicer or more helpful. Highly recommend.

Jonelle B. 
Rating:
5.0

Customer did not leave a comment.

ALAN P. 
Rating:
5.0

Great customer service.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA H. 
Rating:
1.0

Customer did not leave a comment.

AARON M. 
Rating:
5.0

Customer did not leave a comment.

LORIE N. 
Rating:
5.0

The people running it are very nice and welcoming and it was a pretty quick process

DASHARALE M. 
Rating:
5.0

Customer did not leave a comment.

MARSHALL D. 
Rating:
4.0

Closed when I dr9pped off using website service. Called me LL after to confirm dropoff

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Belinda L. 
Rating:
5.0

Nice staff but the location in near down town and little hard to get to.

Wesley A. 
Rating:
4.0

Customer did not leave a comment.

JOHN DAVID J. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

The people there were very friendly and helpful

Richard E. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN A. 
Rating:
5.0

Very friendly and courteous staff

Norman S. 
Rating:
5.0

Staff was extremely courteous, professional and accommodating. This was by far the best experience I've ever had with renting a truck and I have done so quite often!

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

Melvin H. 
Rating:
1.0

This was the worst U-Haul experience I ever had. None of the extras (two dollies and 4 dozen blankets) were in the truck, which put us behind by more than two hours. Every step of the reservation until picking up blankets and dollies from a different location almost 15 miles away, was a COMPLETE NIGHTMARE. We will never rent from UHaul again.

Heather W. 
Rating:
4.0

Customer did not leave a comment.

Larry V. 
Rating:
5.0

This part of the rental process was the only good part of the journey. Getting rid of a terrible piece of equipment. What a joke.

Clayton S. 
Rating:
3.0

Customer did not leave a comment.

Timothy B. 
Rating:
3.0

Ellen was GREAT!

bejamin L. 
No reviews have been submitted for this location.

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