The truck was hard to find. It was not in the best of shape and had almost no gas upon pickup. There were marks(damage) from previous renter that were unmarked. All of the workers and customers were not wearing masks.Emily S.
Moving Truck Rental in Altoona, PA at U-Haul Moving & Trailer Hitch Center of Altoona
Altoona, PA 16602
(Located off of I-99 on 17th St & Pleasant Valley Blvd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- Propane exchange
- 24 hour customer return
One-Way and In-Town Local Rentals in Altoona, PA 16602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
for the love of all things holy.... PLEASE do something, anything!! about your phone system.... ABSOLUTELY HORRIBLE... i truly can't believe you get customers. Even while i was checking-in, a guy had to come to the physical location because he couldn't get thru on the phone system to speak to someone... i felt his pain because i too had literally waited over an hour for assistance via phone... that is shameful!!!!! that's so uncalled for.... i have worked at several reputable call centers over my career and that was truly appalling and quite unbelievable. i told my husband you need me to work for you, i'd turn that crap around real quick. i hope i don't have to move again anytime soon. Thanks for listening... Holly N.Holly N.
Even when busy the staff was helpful and polite. It's a shame other customers don't give them the respect they deserve when overwhelmed and understaffed.Vincent S.
I find your website confusing.william P.
The morning check out person was AMAZING!!!!! She was extremely friendly and made the process so easy. Great job!Dianne J.
We did a self pick before hours and had ordered a dozen furniture mats. That mats were not loaded in the truck. We had to scramble and use whatever blankets we had hat home. We did get a refund on the charge.Paul E.
There was no ramp included with the rental of my 20 foot truck. This was not made clear and it did make the move more challenging. But your people and service were super!!Wendy K.
The employees are very helpful and friendly. They helped me carry items to the car which I greatly appreciated.MICHAEL L.
Customer service was fantastic! So quick and easy to check in and out. I've rented several times and always had a great experience.Douglas B.
This is my third trip to this location in past 30 days. I got a hitch put on my car, got the lights wired, and rented a van. Every time it was excellent service and friendly staff. This is definitely the best location I have ever dealt with thru the years in numerous places. Great job Thanks FredFrederick W.
My uhaul rep Josh was awesomeChristopher F.
The lady that took care of me was awesome! Wish I could remember her name. Younger. Dark hair. A few tattoos and Piercings. Very good customer service.TODD H.
The agent that I dealt with was very good. Much appreciatedWILLIAM K.
At pick up it seemed like there was insufficient staffing for the level of business. But at drop-off this appeared not to be an issue.Michael M.
This location made my move very easy and all of the staff is extremely helpful and friendly.Dylan L.
Have more people at work in the evening for the busy hours don't let your employees so called go help someone work on a truck just so they can be in their phone and not helpNoah F.
Third time I've used this location, always very good experience.Charles D.
Everything goodIRVING W.
Very nice people at this UHaul location. It was so easy to rent the 6 ft x 12 ft trailer & the guys helped us hook everything up & also unhook it on the return. We will definitely use this place again when we need to move something.Jude H.
None of the three employees were wearing masks per state mandate, nor maintain any distance from customers when out from behind the counter. Also, the conversations they have with one another is not meant to be held when customers are present, especially when at waiting at the counter.Anthony D.
Always a professional experience when I go in hereStephen S.
In my experience with U-Haul, Kylie Orr treated like I was the most important person in the building. Kylie helped me hook up my trailer, made sure all lights worked, made sure the trailer was secure to my hitch. Kylie went above and beyond to make sure I was satisfied with my experience.LELAND N.
Kylie Orr was ny sales rep and she was excellent, very professional with a great sense of humor. She made me feel welcomed and explained the process very well, which left me with no questions at the end our transaction. We need more people like her in customer service. 5 starsTashayla J.
SPEEDY SERVICE! In and out great customer service!LISA G.