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DOUGLAS D
Customer Reviews for Green Tech Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worked out great. U-Haul tried to change my location but I’ve used this spot before and it’s the best option in Bend. Sam was great helping me get everything sorted out.
COLIN CVery easy to get in hookup the trailer and get on my way. Other dealers are very crowded
KIRK BIt is a long way from where I live. but the owner and Sam were terrific. I will go out of my way next time I need a trailer!!
RALPH CGreat customer interface. They made it super easy and quick. Excellent experience.
KENITH JVery helpful staff, excellent customer service
SEAN PAll perfect
ERINSON GI think the gentleman that helped me was Sam, he was GREAT!!! Kind, professional and most important, appeared to enjoy his job, such a rare trait these days.
ANDREW OGreat guys who worked there, super nice, friendly and helpful.
TANYA KMost everything went well but the marker lights went out on one side. Gary
GARY BSam was great! He was very helpful and easy to work with! Moved my son to his new Coast Guard station with no hassles. So appreciated them!! No way to improve on their service.
DENNIS ZThis was our second stop after our guaranteed location did not have the equipment. Not a big deal, it was close. People at both locations were friendly and courteous.
JAMES SI had requested a hand truck and furniture dolly at the time I made the reservation, but neither were provided or left in the truck. Although I wasn't charged for it, there was no communication fron the rental location regarding lack of availability. The pickup process using the app was difficult and very time consuming.
Lawrence RThe location, equipment, and staff are the best in this region for my needs. However, I wasted 15m trying to do the app check in and gave up because the process was so laborious, especially when you guys asked for multiple photos of myself, drivers license, etc. It's an honest turn off with respect to even using you guys - really need to step up the app game.
LEE TEverything went perfect in picking up and returning
DALE Smy only complaint is that I made a reservation in Redmond Oregon and was sent to another city and had to return it to the same location
PHILIP WDidn't talk to anyone. Literally just dropped the truck off.
MARISSA GThis rental was easy. The employee was awesome and answered all our questions. I would definitely recommend this business and would like to use this place again next time.
Brenda HWe picked up our truck on a Sunday using the app. The pick-up process went smoothly except for when it came to leaving the word lock. The instructions were to leave the lock by the front door. We left the lock on the ground hoping that it wouldn’t get stolen. There wasn’t a secured box to put the word lock into.
JJ MI can't rate the location beyond "It was a parking lot and I picked up the U-Haul here." I did online reservation and pickup since it was a Sunday,. I am grateful I was able to get a truck on a Sunday because it was an emergency. Hence my "average" rating. I do wish the truck had been completely full of fuel prior to renting it, if only to make returning it with the correct fuel level a little easier.
reama dNothing, I was greeted with a friendly smile and the young man was very helpful.
Steve HGreat service, great trailer. Will be back
Charles REasy, great location. Friendly staff.
Natasha MGreat service
John ESmall shop with friendly people makes the rental experience very easy.
Grant WThe owner was the one that helped me out. Was very rude, stressed and didn’t know what he was doing
Ofer IWell done.
Lee RNothing, everything is just perfect.
Michael MThe trailer was clean on the inside, but there was mud and dirt piled up on the running boards in front of both tires.
Doug NAwesome customer service just amazing thank you Green tech services.
Tyron NGreat experience! Thanks! The rep at the front desk that did our reservation and handled everything was awesome! (On Wednesday, around 11:30- didn't catch his name)
Sidney BNeed to provide a clear location for the drop site for the word lock.
James KVery easy rental and the guy working there was really nice and friendly.
DeAnna BEasy drop off.
BRIAN DInside of cab was very dusty, needs windshield wipers didn't work well during rain storm. Overall truck ran good
Steve TGreat experience. Sam had great customer service.
Irish MWe brought the truck back with extra 1/4 tank of gas. It would have been nice to receive some kind of compensation.
Dennis STruck was dirty inside, windshield was filthy
Rebecca BI was a little surprised that there was not a hitch with a correct ball size for me to use. When I rented the trailer? I have to go out and buy one at a separate shop. I have rented from several other U-haul places in the past, and they always had one available..
JOHN J