The clerk inside was friendly and kind. There was a food truck and a fruit stand in the same parking lot which was a nice surprise! My truck was parked away from cars, which I really appreciated it made taking pictures easier.
Gabrielle E
Customer Reviews for Green Tree Exxon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy process to drop off. Parked and he took care of the rest.
Edward LI was charged for 2 additional gal of gas upon return of vehicle. I only drove 6 miles during my 5 day rental and put a little over a gal. Before returning. Is this an additional sir -charge ?
STEPHEN BFriendly and courteous service. I did the online check-in which sped up the process. Truck was ready to go when I got there. Great experience. I recommend this location.
CARMINE AGreat job!
THOMAS PThe employee where i returned the trailer had no idea who i was out what trailer i was returning. His computer "system" didn't even have me in it. Poor, poor, poor.
Robert KMake sure that quantity of gas in vehicle is the same as on rental agreement. Paperwork indicated 5/8 tank and picture I took of gauge prior to driving vehicle indicated 1/2 tank. Do not automatically assume that customer wants insurance. I have my own insurance and agent included yours even though I told him I didn’t want it.
DAVID SBad location, everyone speaks broken English. They told me the trailed couldn't be locked to the vehicle (wrong), and they lost my pre check in / deleted my return location and told me I could return anywhere.
ADAM RI booked for the MOBILE PICKUP IT WAS NOT A GOOD Experience! Do no rent early morning appointments here. The truck was lock and I had to wait hour until the gas clerk arrived.. which he arrived late. After he arrived I still had to wait because he wanted to do the process all over again when all I needed was the key because I try to tell him I already did everything with U-HAUL. After 20mins of him realizing that he just gave me the key which wasted allot of my time ! Then the uhual truck gas was not filled and the miles was going way faster than usual I ended up spending $100 for a $20 truck going down the street… never again
Shari WPrice
Charles JVery helpful
Will PHe was quite knowledgeable, courteous, and helpful. Explained everything about the equipment. Thank you very much
FIONA GEveryone was courteous and informative. They all provided what I requested. Thank you
FIONA Gthe person was really nice, although a walk through was completed upon the return of the truck and not when I picked it up, there was a discrepancy with the fuel and I had taken a picture of it when I entered the truck... I also added more gas in the truck when I came back that it had when I left, he was able to call it in and correct it, but he told me that I was supposed to review the e-mail that was sent but I told him that why would I do that when I got right into the truck to do what I had to do and requested on site and not e-mail The truck rode a little rough, felt like it needs brakes and the belt was loud initially
Tina MKeep it the same
RONALD SBest and easiest rental so far. I tented last month and it didn't go good. This one was excellent and I'll be back in a couple of weeks! Highly recommend this location!
Sherrie FThe manager on duty helped us and was great! Very helpful and very kind!
Sabrina VThe General Manager personally came out to greet me and assisted with check in. Very helpful and friendly. Outstanding service at the Uhaul station. Highly recommended!
Robert SEvery body was very nice
jason n