Customer Reviews for Greenback Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Greenback Self Storage

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PAT C. on

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Erin S. on

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I didn't receive a lock

JIM C. on

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Robert B. on

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Stephen B. on

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The drop off location had a bit more space for returning the trailer. The 24 hour drop off process was easy and allowed us to show proof of return via our phones.

KELLI S. on

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Donna H. on

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Stephen O. on

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Chris M. on

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TERESA P. on

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It moved all my stuff...I was happy with it

JORDON R. on

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The location was very friendly and helpful. My only criticism would be that the U-Haul trailer only had an old, flat four pin electrical plug which did not fit my 2013 GMC pickup, thus I had to run around to find an adaptor for the trailer lights. Shopping for this adaptor was unexpected and unappreciated. Again, this is not a criticism of the Greenback location but that if the U-Haul trailer equipment.

PAUL R. on

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the tow dolly is not big enough to haul a 05 Honda odyssey van, for a person with no experience it could cause problems.

gentry B. on

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RICHARD A. on

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lester G. on

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Tom W. on

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computer hookup was extremely slow. Took over 20 minutes to complete all the paperwork.

Brian D. on

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David F. on

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Just dropped off a truck here after hours.

Gilbert B. on

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Didn't have jack stand or wheel chocks and I had to handle unhitch by myself.

daniel T. on

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cristian G. on

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Great Customer Service and respect full and fast. The truck was in horrible condition. There was a leak in the roof causing $250 + more in water damages. it was a 3-4 day rental and the water got in and ruined portraits picture, other irresponsible picture and custom made framing include a dinning table and chairs, and a 2 seater sofa. The inner tiers were both flat. We put air in them both before we left, they got deinflated again on the way to Tennessee and almost got ran off the road because of the tiers. And the truck was returned like this so the inner were still flat when returned. It get worse, the transmission is bad on the truck when you try to go in reverse at times it dose not move. and when and if you get it to move there was already many cars approaching us almost causing an accident. This is the worst uhaul experience i have ever had ever. On my way over to Tennessee i was worried for my life and given no choice but to keep driving with a hole in my roof flat tiers after we put air in them and a bad transmission. Please fix that truck ASAP.

RODNEY Y. on

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Lori M. on

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cathy S. on

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Curtis L. on

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john W. on

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Didn't adjust for mileage

Bruce R. on

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David M. on

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STEVE B. on

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