Great service- went above and beyond
Jennifer D
Customer Reviews for Greenoaks Plaza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
10 out of 10
David GCourteous, efficient and professional
ADRIENNE RGreat experience. I was a little skeptic at first with the text message I received about the trailer being added. But everything was great!
ANNIE CGuys who helped me with pick up and drop off were outstanding.
Russell CBe more organized and friendlier,
Jessica RNothing
BETTY DThere should be some tutorial for customer regarding equipment. Truck was open and parked away from store. Hill assist not available this error was popping up during travel.... i guess truck needs a rescan.
MUHAMMAD UNothing
Consella HMy experience was great. Thank u all...
VICKIE FOutstanding service. Very friendly and well organized
BILLY EThis was the second time this year that we rented a truck from this location and the staff has consistently been friendly, helpful and easy to work with. The truck was clean and available at the appointed time. We'll rent again here should the need arise.
Richard DGood people sadly they were close so I couldn’t report what happened and it wasn’t their equipment it was Katy tx
Alex RTank was on E, OUCH!! We caught it before the trip. Excellent, speedy customer service.
MADZIMOYO ONothing
LARRY FI was so impressed with this uhaul dealer! Will definitely use again. Customer service was fantastic and the office and trucks were so clean - very impressed.
Donna CSecond time I've used this location. They are a pleasure do do business with.
Teresa DStop messing up reservations
Kemba JGreat service. Nice folks.
JOHN JEasy drop off. Very friendly staff. Would definitely use again.
Laura JGreat experience in dropping off! Lorenzo was extremely helpful!
Jon SCharge less per mile
Caleb GGreat customer service !!!!
CHARLES CVery friendly employees at this location that seem to enjoy their jobs.
Wade SThe location and staff were great.
Robert LNo improvements needed - we received excellent service from a friendly staff.
Carol MVery Helpful and got me hooked up with trailer very quickly
Brent TThe staff were very helpful and so friendly. Thank you for your assistance in making our move less stressful.
Wayne MGreat ladies who worked in the office
SUE CGreat location. Helpful and friendly staff. We work with them routinely.
Michael MKim and crew were very fast and friendly. Did not take them long to get me on the road.
James BGreat job by all. Especially the two guys that attached the trailer to my truck. Keep up the good work!
Paul MKim went above and beyond to help us.
mark tEasy drop off. Professional clerk.
Robin NEverything went exactly as discussed by phone. Very helpful!
Gloria BOutstanding UHaul location. Have always had a good experience with the staff and managers at this location.
Christopher TMs. Moreland was fabulous. She was so easy to talk to and helpful throughout the whole process. Would definitely recommend renting from her again!
John LThe Starkville MS location is always helpful and fast! Highly recommended!!!
batina mThe manager (Kim Moreland) at Starkville Greenoaks Plaza was awesome. She was very helpful. I had a great experence with her location.
Rob TWe always receive excellent service from this location.
sente kKim is professional and polite, this was my second dealing with this location. Excellent!
Donald RI rented a van to move a student out of her dorm. Best decision ever. We made two trips to the storage unit and we were done. No begging friends for their pick up trucks or many trips with a packed car. The employees were very nice. Ill be using this location again in August when school starts!
Teresa DGreat customer care and service! Professional and kind staff. Would highly recommend to my friends and family.
Michael MExcellent customer service
Kenneth RNo need to change anything. Service is always great here.
ALISHA TClerk was very knowledgeable about product and system. Very fast time to get vehicle. All good.
Thomas RKim does the best job renting the U Hauls . Kim always makes sure the rental is ready . I would not go anywhere else .
Farrell CKeep up the great work!!!
Quenton B