Customer Reviews for Greenwich Hardware Company
(U-Haul Neighborhood Dealer)

719 reviews

205 Railroad Ave   Greenwich, CT 06830
(in rear)

(203) 987-6949

Location Hours

  • Mon-Sat: 8 am - 5:30 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(203) 987-6949

205 Railroad Ave
Greenwich, CT 06830
(in rear)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5:30 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keep doing what you are doing! Service was great people were very friendly and helpful. Thank you, Roger Watkins

TAMARA M. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
1.0

Customer did not leave a comment.

JORGE H. 
Rating:
5.0

Customer did not leave a comment.

C K. 
Rating:
4.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

C K. 
Rating:
5.0

Customer did not leave a comment.

Marco L. 
Rating:
5.0

Customer did not leave a comment.

KRISTEN B. 
Rating:
5.0

Customer did not leave a comment.

ROSA G. 
Rating:
5.0

Customer did not leave a comment.

EVE S. 
Rating:
4.0

Customer did not leave a comment.

MARCOA R. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

KHOURY J. 
Rating:
5.0

Customer did not leave a comment.

JONATHANA M. 
Rating:
5.0

Guys at Greenwich Hardware are Superb!

Joe V. 
Rating:
5.0

Customer did not leave a comment.

VISHALKUMARP P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

MARTHA V. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

ANDREW P. 
Rating:
5.0

Customer did not leave a comment.

Julian F. 
Rating:
4.0

Staff very helpful and friendly

RAYMONDMARTIN V. 
Rating:
4.0

This rental was saved by 1 employee that went above and beyond via phone. Joanna in New Haven Ct, went above to make this work. I found out day before pickup I would need to drive 2 hours out of my way to pick up truck. The preferred location does NOT provide 1way rental,consumers should know that ahead of time.

GARYM G. 
Rating:
5.0

Great place, great service!!! Awesome experience…. Best of luck to you all in the future…

DAVID H. 
Rating:
5.0

Better parking

JOHN V. 
Rating:
5.0

Kevin the UHAUL REP was very professional and SPEEDY. I thought it was a very well kept location. As a woman I felt it was a good place to rent. I would definitely recommend and use the location for even more rentals. GOOD EXPERIENCE and convenient.

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

Coralie C. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

All good

JUANCARLOS V. 
Rating:
4.0

Truck seemed to have an imbalance in one tire.

FRANKM Y. 
Rating:
3.0

The owner need to be more approachable and better actitud to customer

ANGEL M. 
Rating:
4.0

Very easy and would recommend to anyone

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

ROBERTC M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

RONALDBARRY W. 
Rating:
5.0

So so very professional and helpful. Love it has hardware store incorporated. We will be back.

RHONEALLISTAIR C. 
Rating:
5.0

Everybody at their location was friendly and helpful went miles out of my way just to go to this U-Haul versus another because everybody is pleasant and more than willing to help you. Thank you guys appreciate all the help

CHRISTOPHERGERAL R. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

The pick up and drop off location was helpful and professional. I would definitely use them again Thank you John Behette 718-564-3371

JOHN B. 
Rating:
4.0

The trucks are pretty rickety.

DIANNEM C. 
Rating:
5.0

Customer did not leave a comment.

CAROLINE A. 
Rating:
5.0

I was very pleased

BRADLEY F. 
Rating:
5.0

Very friendly and accommodating staff. Will certainly use them again! Thank you!

ROBERTO H. 
Rating:
5.0

Trey even drove us to the truck fro pick up and showed us where to park for free.

KAREN T. 
Rating:
5.0

All it was excellent.

ANTONIO P. 
Rating:
5.0

Very helpful staff! Made renting so easy!

Johanna M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN S. 
Rating:
5.0

The truck was great, but I noticed when I went to put my water in the cup holders that the cup holders were sticky with something from whoever used the vehicle before me. Other than that, all went well.

ELLIOTJOSEPH F. 
Rating:
5.0

Customer did not leave a comment.

JULIOE C. 
Rating:
5.0

Customer did not leave a comment.

barbara F. 
Rating:
5.0

Thank you very much! Allowing us to pick up early really really helped.

DAVID K. 
Rating:
5.0

Uhaul is the problem. Not the location. Great people, shitty uhaul.

GEORGEL G. 
Rating:
5.0

Customer did not leave a comment.

ALVARO L. 
Rating:
5.0

Greenwich Hardware was very professional and friendly. I would recommend them to everyone.

WILLIAMS P. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS R. 
Rating:
5.0

Customer did not leave a comment.

THIAGO R. 
Rating:
5.0

Customer did not leave a comment.

OSCAR M. 
Rating:
5.0

Thought we were getting a van but when we went to pick it up we were told we had to take a truck. This needs to be communicated earlier.

GLENN H. 
Rating:
5.0

Whole experience was great. They called to check that truck was adequate and inquired about how long we would need it. Very friendly and helpful. No waiting at x of pick up or drop off. I live in New York and could not find a truck here. I WOULD DRIVE BACK TO GREENWICH IF THD NEED ARISES AGAIN.

LAURIE F. 
Rating:
4.0

Customer did not leave a comment.

JOHNNMI H. 
Rating:
5.0

Great customers service. My only concern was the after hour fee. I bought the truck back before 12am. But forgot to log in and confirm the miles fuel and time. I dropped the keys inside the box before I realized it. Sorry for the inconvenience and hopefully you guys can wave the fee. Thank you

CARLOSA Q. 
Rating:
5.0

Customer did not leave a comment.

AHMED J. 
Rating:
5.0

Easy in easy out

MARK C. 
Rating:
5.0

The local U-Haul Store was wonderful. However, we were very disappointed with the U-Haul app which did not work properly when we were returning the vehicle. Also, since we were returning the vehicle after hours and could not get the app to work, we tried to call your 24/7 Helpline and was on hold for over half an hour. We used the chat function on your website and they just told us to call. My wife called one 800 U-Haul While I was trying to get through to your hotline and she also was on hold for over half an hour. Neither of us was ever able to get our call answered. That was very frustrating so we just took photos of the truck and left it where we were told to. Luckily, the people at Greenwich hardware are great and they checked the truck in the next morning with no issues. Their customer service is excellent but the main U-Haul customer service It's completely non-existent and impossible to get in touch with

DAVID P. 
Rating:
5.0

Easy-peasy.

THOMASFRANCIS M. 
Rating:
5.0

Customer did not leave a comment.

WENDYL B. 
Rating:
5.0

Customer did not leave a comment.

JUNIORF C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Pick up and drop off was a breeze! Thx

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

Tara P. 
Rating:
5.0

It was such a good experience I would not hesitate to rent again from this location for future needs and recommend it as well.

ROSEMARY P. 
Rating:
4.0

Customer did not leave a comment.

GUILLERMO J. 
Rating:
2.0

Customer did not leave a comment.

ASHTON A. 
Rating:
5.0

Customer did not leave a comment.

Barbara D. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL R. 
Rating:
5.0

So easy and employees very friendly

Michael P. 
Rating:
5.0

Very good, easy, fast and friendly atmosphere! Highly recommend!!

DEBORAH B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA V. 
Rating:
3.0

Love the owner and management. Location was cramped and busy. BUT the management was super helpful and makes up for any location shortcoming.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Erroll R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS V. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
4.0

Very professional service, just please remember to explain the mileage portion to each customer

Willie J. 
Rating:
5.0

Customer did not leave a comment.

KENNETHA E. 
Rating:
5.0

Customer did not leave a comment.

DENIS M. 
Rating:
5.0

everything is perfect

CRISTIANO M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Hernan Dario G. 
Rating:
5.0

Customer did not leave a comment.

DEELIA W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
4.0

Very efficient. No issues at all with service and equipment.

TIMOTHYJAMES M. 
Rating:
5.0

Customer did not leave a comment.

TEODORO S. 
Rating:
5.0

Customer did not leave a comment.

KELLYP C. 
Rating:
5.0

Customer did not leave a comment.

JOSA C. 
Rating:
5.0

Great service and great people.

ALFREDO C. 
Rating:
5.0

Customer did not leave a comment.

Alyssa C. 
Rating:
5.0

Excellent service - Walker was so helpful and friendly. Truck was in a condition I would expect.

Kaitlin S. 
No reviews have been submitted for this location.

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