The interior of the vehicle was covered in cigarette Ash and there was garbage in the side doors. The vehicle was also missing a gas cap and the site and the regional manager would not help me to get a replacement before my trip.
CHRISTOPHER K
Customer Reviews for Greenwood Heated Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Check Your gas tanks. It was mentioned that the last customer gas tank reading was more than the reading on the day of pick up. As a result, I had to fill the tank on my way out. I get to the gas station and gasoline is spilling on the ground. There was a substancial hole in the tank. Had to wait 2 hrs until it was repaired. Some theif probably stole gas but the issue I have about this is that between having to pick the truck up at a different location than ordered and waiting for the repair, i lost 3 hrs I meant to use for hauling. WE DID NOT COMPLETE THE JOB. Check your gas tanks for leaks.
TINA LLocation is easy to find and travel to by bus or car. Staff was friendly and helpful. Maybe mark the key drop box a little more clearly.
Linda SThe van ran awful. They said the tank was ½ full and it was not.
CARRIE HI have moved and used U-haul all 3 times in my life however I really did like the location and the service I did get there. The lady at the desk even help show my on my phone how to navigate the picture process. Only note I would have is that I thought the RETURN KEY box would be Orange but it was Green and was ankle height.
DARON T