Customer Reviews for Greg Butlers Auto Body

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Greg Butlers Auto Body

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steve B. on

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Great service. Thank you

leilani B. on

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I think everything went very smooth, and the gentleman was very nice, helpful and knowledgeable. I was pleasantly satisfied with his service.

Mark L. on

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tracey E. on

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brandon R. on

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Bryanna W. on

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Maureen W. on

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Julie R. on

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The person I had previously talked to on the phone said that the card I used to reserve the van was just a hold. The person at this site also stated that it was a hold. But, as it turns out, I was charged ASAP on a card that I was not prepared to use for the full amount. I don't see it as the site person's fault, but it sure did cause me a lot of problems because it took from money that was already set to pay bills.

erik F. on

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MARVIN P. on

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Jerry F. on

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Bonnie T. on

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The owner has his dogs in the shop. I was ok with it, but not all customers will be ok with dogs barking at their feet and licking them. He seemed like he does not do many pickups there and seemed unorganized. It took him quite a while to find the drop off location.

Jason H. on

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Cory S. on

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Reply to roadside assistance during travel when needed!

Candace W. on

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dale B. on

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Gerald B. on

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Very nice, very friendly people.No waiting which is nice.

Dennis K. on

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Raul M. on

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Nikkita H. on

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This location was shown as not available for drop off on line even though they were not at their max limit.

steve P. on

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kenneth R. on

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Shilo H. on

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Elliott W. on

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Mark W. on

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charles B. on

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Ian M. on

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David M. on

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Shane P. on

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ken P. on

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David M. on

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Everything was great and beyond expectations.

james A. on

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ROBERT' H. on

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Small town location but friendly and helpful

Jonathan G. on

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Stephen S. on

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Cory S. on

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lance K. on

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Greg went out of his way to find us a truck. Fantastic person and I hope he gets recognized for it.

tesa W. on

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I love doing my business local and hes my go to man for all my u haul and mechanical needs.

Ryan C. on

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When a customer reserves a truck at a specific location don't have them waste an hour and a half of their time to get it from a location that is further from their place. I was not happy that I had to drive to Jefferson to pick up the truck. It should have been moved to the location near where I needed it. This was a huge waste of time for me.

TIM K. on

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Dale E. on

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joan H. on

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Relly was impressed with 24 hr rental & not having to beat the clock

Kimberly W. on

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Greg was great, friendly and helpful. Van in fabulous condition and smooth/easy to drive. Great experience. Thank you!

Jim R. on

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I reserved a 26 ft. Truck They said there would be no problems getting it. When I showed up to get it I got a 20ft and a 5x8 trailer instead. I was told a 26ft trailer couldn’t be located and the 5x8 trailer was the only one avail as well. I did not get everything into the uhaul’s. I had to leave several items; Freezer, table chairs etc. I have multiple witnesses. Both the truck and trailer were packed tightly and were full. The cubic feet lost was greatly needed. I gave the items away to friends value probably around 1,000 dollars. I’m 900 miles away now so the chances of getting them are slim. Then Uhsul dinged me 90 bucks because the Truck that had less than half a tank when I picked it up didn’t have that exact amount of fuel. I will never use Uhaul again and will recommend everyone I know to do the same.

Claire S. on

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Owner was not very knowledgeable about how to best assemble and use certain packing products, such as the flat-panel tv box we requested. He also seemed somewhat unfamiliar with how to make alterations to an order (we were concerned we might have underestimated the size of truck needed, and might need to make two trips, so we asked if we could extend the number of miles allotted - owner could not definitively say whether this was possible.)

Jeffery B. on

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marsha R. on

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Don't change a thing.

Laura J. on

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The trailer had damage to the inside rubber bumpers, exposing nails. The right brake light was pushed in; luckily I was able to pull it out and reconnect the wire and place it back in the hole.

Jared M. on

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I had to travel 15 miles to get the trailer. The reservation was made at a store near me but i had to travel to get the trailer. It was a little inconvenient.

todd R. on

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JON K. on

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CANDY M. on

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ADBULLAH I. on

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This was by far the best experience I've ever had! Greg and his daughter Nakisha have the best. Customer service you can ever imagine.

Robert G. on

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I made reservation ahead of time to pick up in Lebanon. They changed at the last minute, told me to pick up in Albany. Albany called day before and told me to pick up in Jefferson, or no truck. That was at least 40 miles one way and charged for mileage. On top of that the truck I ordered was not available. I would appreciate your crediting my account for the extra miles.

KATHI R. on

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Very helpful and a nice person, I would rent here again.

harold B. on

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Gina M. on

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LANNY M. on

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Make sure you are up front with all the cost if more than one thing us being rented. I was quoted one price but once I agreed to the s deal, I ended up paying double the amount.

Kathleen H. on

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get employees that know whats going on. Told us the trailer was available in Albany, Or in the morning. It was in Jefferson Oregon for Afternoon. Guy there charged us for Insurance For Trailer of Sod (what are we protecting?) Didnt ask us If We Wanted it---just included charge---bad experience overall.

Antonio S. on

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I had to drive out town to grab it, they completely took care of that, but not fuel. Plus I return it a day earlier, I was expecting some credit back or compensation for gas.

darla W. on

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ANNE G. on

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ANNE G. on

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BARB Y. on

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Please have a customer service number given to each customer. It was nowhere on the paperwork.

eva C. on

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barbara D. on

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Mark S. on

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Brenda F. on

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KATHY H. on

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roger S. on

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Greg was right on with everything I needed. Great place to do business. Thanks Greg.

Scott P. on

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Greg treats his customers with respect and provides excellent service as a UHaul representative.

rodney T. on

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kay A. on

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Grate!!!will be the first place to checkout next move, Ok thank you, love you..

Linda R. on

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quit raining!!!!!!!

Dennis G. on

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christie B. on

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JOHN F. on

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Greg stayed late to accept my vehicle return which I greatly appreciated.

GARY R. on

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Customer service is 1st class.

robert W. on

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Be patient.

Karla K. on

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GUILLERMO S. on

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Love u guys

alec H. on

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Greg Butler's Auto Body was very helpful and gave us a great deal. I'd definitely work with them again.

Rebecca F. on

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Too far to travel to.

ron C. on

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Fast service

Frederick N. on

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lynn P. on

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Don W. on

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randy G. on

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These people are amazingly helpful,informative and courteous. Thank you to the staff @Greg Butler.

guy D. on

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Make sure they have the right trucks. They had to go and get me a new truck

tracie A. on

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William M. on

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larry O. on

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Have more of the truck variations there.

JASON B. on

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CHARLES W. on

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Very professional crew. Did their very best to get me on the road with the right equipment. Nice people.

JOHN H. on

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The back of the truck was not cleaned and the engine oil was low. The drop off location at the 700 Mco was even a bigger joke. Know one knew I was coming and and didn't know what to do when I was there.

Rebecca M. on

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I recommend renting u haul from Butler's. They are friendly, efficient and professional. Very pleased with our experience. Bill and Becca.

Colleen S. on

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The folks at this location know the meaning of customer service and practice it! I will always recommend them to family and friends and if I have a need will be a return customer.

DONOLD P. on

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Brian H. on

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MICHAEL D. on

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