The ladies at the front desk were excellent! Truck was in great condition and we were able to move everything with 2 loads. Easy to get a truck and easy to return. No gimmicks or issues. Also have everything you need there as far as equipment, boxes and tools. The ladies even threw in a furniture dolly at no charge because I was returning to the same location! Came in handy too! Definitely recommend!
CHRISTOPHER D
Customer Reviews for Guard Space Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people
KEVIN CJenna went above and beyond to ensure all was taken care of. Thank you so much for making it easy Jenna!
ARIEL GThe people that run this location are the greatest and so good to work with.
TERRY SN/A
Andrew FThe two ladies in the office were very friendly and helpful. They answered all of our questions clearly. I would recommend this site to anyone, and if we need to rent a vehicle I would go there for sure!
MATTHEW RService was excellent, from the front inquiry over the phone, to the in person pick up, great customer service.
SEAN RGreat service, super friendly!
PAUL MGreat staff made it quick and easy!
MARVIN SVery friendly and accommodating staff at Guard space, went out of their way for me after a mix up with the reservation sent me to the wrong location, I will be going to that location from now on and will recommend them to anyone looking to rent equipment.
BRIAN LPick up the truck and was just handed the key, no comments, no specs, no nothing else about the rental process pick up/return, 15Ft truck, drop off in San Jose Blvd, was bad experience, three people there and we were two of us, they all saw us and no one greet us, and on top of that bad way to treat customers, unfriendly staff, not sure how they got the job. Customer service is missing all around
KAREN BThe ladies that run this location are absolutely wonderful! Kind, helpful, and genuinely cared about helping me. I will always recommend and use this location again.
Karen SAll was good
JOHN NThe girl at the desk Laurie was fantastic. She was very professional and great with people. I would highly recommend this pland ask for laurie
RAYMOND LExcellent!!!!
MICHAEL HStaff was fantastic! Kind, helpful, knowledgeable and super sweet. I highly recommend this U-Haul location! I had a great experience.
SCOTT Sit was quick and easy, i was in and out with everything explained to me , very good experience
Ernest MGreat service. Truck rental was easy and fast. I recommend this location to anyone. Great people!!!
Kenneth CThe staff at this location are incredibly nice and if/when I ever need to rent another uhaul, this is the only place I'll rent from. Great experience, thanks to the people who work here. I'm grateful and impressed at how personable these wonderful people are. Thank you!
KELLY CFigure out where your communication fails are
Steven TNot much room for a 26’ box truck in their front parking lot when dropping it off after regular business hours.
THOMAS LYoung lady was very nice and got me the size truck i needed. Seemed to enjoy her job. Thats a plus.
JEFFREY RThank you!
DAVID BEfficient, friendly and quickly put the door!
Thomas GExcelente lugar para rentar equipos de mudanza y auto trailer fácil y rápido la persona muy amable
Alexis RVan is infested with German cockroaches. Disgusting. Ruined my entire move.
BRODERICK FGreat customer service. Quick process and establishment was very pleasant.
Kenneth CThis U-Haul location is simply the best as far as customer service goes. We have used this location many times and simply will not consider any other location other than this one. The vehicles are always clean and well maintained. Customer service staff are top notch.
SHANE DTruly nothing. Polite and professional with a touch of personal. Great job!
DUSTIN Cthe reps in the office were very pleasant and helpful.
joanne mThe lady is excellent person
JACOB CNot a thing. I’ve used this location quite often in the last couple of months. Always friendly helpful and knowledgeable. I secured my storage unit just because the staff.
JACQUELINE LThe truck we rented had a leak in the roof which let rain in. Our mattress was soaked along with a number of paintings and a few irreplaceable keepsakes our children had made for us throughout the years. Not to mention all of our cast iron cookware that we found sitting in water. Now that's all going to need to be re seasoned.
Donald DI would park a U-Haul being rented separately away from the other ones not being rented. Was a very tight space to squeeze out of and obtain proper photographs of the condition it was in prior to taking it. Also have a designated area to drop off because I could only put it back in the tight spot it came from
Jamie DNot a thing. Lori is always pleasant and personable. This is the third time I have rented here and will be using this location again in a couple of weeks. Best uhaul location.
PATON CSecond time that I have used Guard Space, they’re great at taking care of everything.
THOMAS RGreat experience
Nolan SExcellent U-Haul rental spot. I will continue to use
RICK BBoth women were very knowledgeable and very helpful to us. They worked well with us and helped us tremendously
JAMES MThe ladies were extremely helpful!
MARTHA BEasy drop off, kind staff, helped us when we needed a little extra help, went above and beyond for our rental.
ALISON KThe staff was very helpful and I see that it is a well run office.
SHARON MCustomer Service was the best excellent
VICTOR RGreat people to work with.
rick mDid not speak to a representative the store was closed when I did my drop off.
TERRANCE MProvide honest prices, clean environment I was given a roach infested truck and I returned it and complained about it I was told that I bought the roaches there and I was being charged $105.00 to clean the truck.
MONICA GYou gals are great !! Don't change a thing ;)
DAVID HVery helpful people
CHRISTOPHER EThese folks are great and always helpful and polite
Deedra HGreat place to rent Uhaul equipment. The customer service is excellent. The Uhaul truck was clean and well prepared for rental.
Kenneth CNothing, thank you!
CHRISTOPHER EGreat staff, easy check in and drop off
DAVID JLorrie was more than willing to help. She offered a few suggestions to assist in my moving needs. The equipment was readily available, clean and well maintained. Lorrie is excellent at interacting with customers. I will be back in the future to use this UHaul location for all my moving and transportation needs.
JASON GNothing! Absolutely wonderful service and so easy (:
Vanessa MMY MIDDLE NAME IS UHAUL GLORIA U-HAUL GENESTRA THE GIRLS WHERE i GET MY VANS ARE THE BOOM IN BOTH PLACES. i DONOT Have a CAR AS u know, i RENT WHEN I CAN TO DO All my EARANDS. II ALSO PASS ON TO PEOPLE, TH ONLY WAY TO GO IS TO RENTING I LOVE RENTING AS LONG AS I STAY IN WHEN I GO BACK TO FTT. MYERS IT CA GETA LITTLE ????/// I GIVE MY EXPERIENCE I GIVE UHAUL A 10 THANKS SO MUCH OR YOUR SERVICE GLORIA UHAUL GENESTRA
GLORIA GThe very best service. The girls are so welcoming and thoughly knowledgeable. Helpful in every way.
MARIE WTop notch service with friendly, knowledgeable and excellent staff. Highly recommend.
VINCENT SThanks for helping me !!
DOUGLAS FNothing,this staff is the best!
ANTHONY HEver need to rent a truck again will definitely go here. I don’t remember the ladies name but she made an already stressful event not stressful.
CHRISTINA MGreat customer service! Front desk lady is soooo sweet and friendly!
Aliyah CThe agent was very friendly and helpful it was a good experience made my moving easy.
JESSICA PGuardspace Uhaul and Storage provided great customer service. The employees were nice and very helpful in renting the Uhaul truck. I will highly recommend any consumer that needs to rent some moving equipment, to visit Guardspace Uhaul storage for help.
Kenneth Cabsolutely wonderful even in the snow ! Excellent customer service ! Start to finish GREAT
teletha hOver charged me been here numerous times not any more
BONNIE MThis place is amazing. Pamela and Lori are extremely helpful and accommodating. Unfortunately I selected the wrong size truck and they were very accommodating for my son and I to come back and get a larger truck. They are friendly, polite, and veteran friendly. It's nice to come to a business where they seem to enjoy their job and are very helpful to their customers. This was my 2nd experience renting a truck from this location, both rentals from these ladies have been fantastic! 5 stars for sure!
BRENT WGreat Service, no issues with the equipment.
Thomas WGuardspace storage displayed great service and made me feel at home. It was a fast and easy process when renting the equipment.
Kenneth CThe ladies did a great job setting us up with the perfect sized trailer to assist us in moving some garage items from one location to another. The process was very smooth and quick. We were able to get everything done very quickly and have the trailer back that night. The trailer was in good shape and we had zero issues. We appreciate finding services near us that are this good. The ladies were very friendly and we will definitely use them again for our haul rental needs. Thank you.
Gregory H