Customer Service was the best excellent
VICTOR R
Customer Reviews for Guard Space Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people to work with.
rick mDid not speak to a representative the store was closed when I did my drop off.
TERRANCE MProvide honest prices, clean environment I was given a roach infested truck and I returned it and complained about it I was told that I bought the roaches there and I was being charged $105.00 to clean the truck.
MONICA GYou gals are great !! Don't change a thing ;)
DAVID HVery helpful people
CHRISTOPHER EThese folks are great and always helpful and polite
Deedra HGreat place to rent Uhaul equipment. The customer service is excellent. The Uhaul truck was clean and well prepared for rental.
Kenneth CNothing, thank you!
CHRISTOPHER EGreat staff, easy check in and drop off
DAVID JLorrie was more than willing to help. She offered a few suggestions to assist in my moving needs. The equipment was readily available, clean and well maintained. Lorrie is excellent at interacting with customers. I will be back in the future to use this UHaul location for all my moving and transportation needs.
JASON GNothing! Absolutely wonderful service and so easy (:
Vanessa MMY MIDDLE NAME IS UHAUL GLORIA U-HAUL GENESTRA THE GIRLS WHERE i GET MY VANS ARE THE BOOM IN BOTH PLACES. i DONOT Have a CAR AS u know, i RENT WHEN I CAN TO DO All my EARANDS. II ALSO PASS ON TO PEOPLE, TH ONLY WAY TO GO IS TO RENTING I LOVE RENTING AS LONG AS I STAY IN WHEN I GO BACK TO FTT. MYERS IT CA GETA LITTLE ????/// I GIVE MY EXPERIENCE I GIVE UHAUL A 10 THANKS SO MUCH OR YOUR SERVICE GLORIA UHAUL GENESTRA
GLORIA GThe very best service. The girls are so welcoming and thoughly knowledgeable. Helpful in every way.
MARIE WTop notch service with friendly, knowledgeable and excellent staff. Highly recommend.
VINCENT SThanks for helping me !!
DOUGLAS FNothing,this staff is the best!
ANTHONY HEver need to rent a truck again will definitely go here. I don’t remember the ladies name but she made an already stressful event not stressful.
CHRISTINA MGreat customer service! Front desk lady is soooo sweet and friendly!
Aliyah CThe agent was very friendly and helpful it was a good experience made my moving easy.
JESSICA PGuardspace Uhaul and Storage provided great customer service. The employees were nice and very helpful in renting the Uhaul truck. I will highly recommend any consumer that needs to rent some moving equipment, to visit Guardspace Uhaul storage for help.
Kenneth Cabsolutely wonderful even in the snow ! Excellent customer service ! Start to finish GREAT
teletha hOver charged me been here numerous times not any more
BONNIE MThis place is amazing. Pamela and Lori are extremely helpful and accommodating. Unfortunately I selected the wrong size truck and they were very accommodating for my son and I to come back and get a larger truck. They are friendly, polite, and veteran friendly. It's nice to come to a business where they seem to enjoy their job and are very helpful to their customers. This was my 2nd experience renting a truck from this location, both rentals from these ladies have been fantastic! 5 stars for sure!
BRENT WGreat Service, no issues with the equipment.
Thomas WGuardspace storage displayed great service and made me feel at home. It was a fast and easy process when renting the equipment.
Kenneth CThe ladies did a great job setting us up with the perfect sized trailer to assist us in moving some garage items from one location to another. The process was very smooth and quick. We were able to get everything done very quickly and have the trailer back that night. The trailer was in good shape and we had zero issues. We appreciate finding services near us that are this good. The ladies were very friendly and we will definitely use them again for our haul rental needs. Thank you.
Gregory HI keep longer then I had started with, it came in very helpful for me. Was so easy to use.
CHARLENE RExcellent service! Very friendly staff. Thank you
Mohammad SStaff was great! Office was extremely ready for Valentine’s Day lol, the ladies decorated b the office beautifully and made it look and feel so much better than a sterile, boring work environment. They even made it possible for me to return the car dolly after hours because I explained that I had work travel the following day, which would have made return during normal business hours impossible. Would give 10 stars if I could, and I will use this specific office the next time I require U-Haul’s services. Thanks again, well done!
MICHAEL GNothing,the staff is the best!
ANTHONY HMy 4th time renting here over the last 2 years. It was actually 10 miles out of my way to rent here this time, but worth it to pay the 20 mileage extra charge to use this facility. They treat every person with respect and care, regardless of their diversity or social hierarchy. They work hard to give you the best price for your needs and make sure you understand the equipment you're using. Great Job Ladies!!! Cheers, Victor
victor gU-Haul truck had a warning braking system failure.. slow speeds steering wheel shook extremely bad.. whole truck shock really bad when braking.. extremely scary experience
TERRI CGreat staff very friendly and informative. Overall best experience I've had at U-Haul ever.
MICHAEL PGreat place to rent Uhaul equipment. The customer service is excellent. The staff is informative and helpful when renting equipment.
Kenneth CGreat customer service. Very helpful and friendly. Highly recommend
KELLY CRented a dolly and no dolly available, had to go to another location to get one.
WILLIAM RThis location is amazing! So clean! Always accommodating & friendly! 5*****
KYLE MFix truck I rented. DC2343F. It had a very difficult time switching gears. We made two trips with the truck (19 miles in total) and the engine light came on so we returned it without being able to finish what we had to do.
TRACY MLeslie and the girls were awesome.
WILLIAM RStaff & management are excellent in all aspects to deal with. It is the most pleasant of all business experiences i have encountered in an extremely long time.KUDOS TO ALL THE STAFF & PERSONNEL
MICHAEL FWonderful experience from start to finish and would recommend this location to anyone looking for a smooth moving experience with a friendly and professional staff!
DAVID Ghave rented trucks at this location and always great service and very satisfied with overall experience.
JORGE LThe staff was very helpful and professional. The rental process was fast and efficient.
Kenneth CNothing you was very good
JAMES BThis location went above and beyond my expectations for our rental. I highly recommend them and will definitely use their services in the future.
THOMAS PThis was the best experience we have had renting with U-Haul. Our prior rental went very smoothly in Marianna, but this Port Charlotte location went above and beyond with customer service. Everything was ready upon arrival and the trailer was clean inside. We were very impressed and will keep using this location.
KENRICK RVery nice.
Gary MStaff provides great service and easy to rent equipment.
Kenneth CVery satisfied
WENZEL CThank you !!!
KATHARINA NCustomer service was great, thanks for the help.
ERIKA BSupposedly on the other end of my trip a storage unit was all set up and everything was ready for me. When I got to my destination there was no storage unit no one knew anything about my reserved unit it was a disaster luckily the people in Gadsden Alabama were able to empty out a unit and help me out. All of the plans that were made ahead of time none of them came through it was a very bad experience.
Rex BLesly provided amazing customer service. Felt so at home and welcomed. Definitely using this location for many future rentals.
KESHIA SThe rear differential was leaking badly and I was fortunate to have made the trip. It left a large oil stain on my driveway. I did point out the problem to someone at the drop off location.
STEPHEN RI highly recommend anyone, who is looking to rent any Uhaul equipment, to visit Guardspace Uhaul. They are great!!! Quick and easy to receive your Uhaul equipment with no confusion or hesitation.
Kenneth CVery good
MICHAEL HWipe the cab and clean the back of the truck make it smell fresh and clean
Kasey PExcellent service. Staff was very professional, courteous and knowledgeable. I will definitely recommend this location. They will exceed your expectations.
ANDERSON HThe Costumer Service was impeccable. Staff was very Friendly and super helpful and efficient. Will definitely use them again.
TONY JThe service was great, the only thing you could do to improve is get new headlights for the trucks, thank you for the wonderful service
Betty RExcellent customer service. Very clean and modern facility.
ROBERT DAbsolutely wonderful. Thank you Lorrie.
Loretta WProfessional, helpful
RUSSELL CThis property is awesome, they go above and beyond to help their customers! Will definitely recommend!!
PAMELA CNothing to improve. Excellent experience at this place!!!
MAYKEL BNothing. You women got it going on. Everyone was very friendly all smiles and very professional. I'll be using your company from now on as will my family. Kudos and many thanks for all your help. In and out in no time at all. Very impressed.
COLLEEN MA+ service. I recommend anyone to attend Guardspace storage for any service. Great company and employees.
Kenneth CThis ladies boss U-Haul location has great customer service! I walk in without a reservation and they got me a truck in no time. I’ll definitely use this location again whenever I need a truck.
VERROL BI thinks the lady's name was Lori she was fantastic I would recommend this uhaul rental place to anyone in the area or even further away to come to this location
DENNIS PExcellent customer service
Deonarine S