I picked up my truck at 8am and felt very unsafe. There were people around yelling and staring at me and I would not go there again. I’m not usually paranoid about these things but I tried to change my reservation with Uhaul and was very upset they made me go here.
Michelle L
Customer Reviews for Guerrero Auto Sales & Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The place was closed and there were no directions posted as to where to park the equipment,
SEAN RLocation is good, no U-Haul person there, have to park on the streets, return was easy.
WENYI LI have to say that at first glance this location looked a mess but everything worked out with out a hitch. I went into the office and before long the truck was ready for me and when I came back to add the car dolly, it was added with out any issues... Good Experience.
MARIO OThe place I was supposed to drop it off at was under new ownership for the last 3 month and was not associated with UHaul! so I had to park the trailer in the street and take pictures and a video just in case it got stolen. I did call U-Haul to let them know and they had it figured out
Jose FHi there, I used this rental facility and they charged me a refuel fee (as well as $20 worth of diesel) for a 6 mile trip, over $50 total. It’s not possible that I used that much fuel. Still waiting on a refund. The people working there seemed nice but they are not professional.
TRUE MSelf check in and pick up was easy- when I dropped off they were still there even though it was after hours and super nice and helpful! Highly recommend this location- top notch and easiest and fastest Haul experience I have ever had in my close to dozen Haul rentals from various locations.
Corinne L