Update the website uhaul open location and availability. I made a reservation before this one, at a different location. That was closed but the uhaul website had it listed as an open location.Eric G.
Customer Reviews for Gulf Coast Drive Train
(U-Haul Neighborhood Dealer)
Spanish Fort, AL 36527
Services at this Location:
- Mon–Fri8 am–4:30 pm
- Saturday8 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Halli G.
Friendly professional employees and wonderful experience overall. I have used this location numerous times and will continue to do so.MICHAEL J.
Customer did not leave a comment.GARY G.
Really easy to use the truckAndre B.
Customer did not leave a comment.Wendy H.
Everything was greatJoe S.
Customer did not leave a comment.Marvin K.
Customer did not leave a comment.Frankie B.
Customer did not leave a comment.Gregory B.
At this location, I see nothing more that you need to do to achieve complete customer satisfaction. The person that assisted me with my rental went out of her way to be helpful and I must say the weather conditions were most difficult at the time but it did not deter her from assisting me in a timely manner. It is employs such as her that will keep customers coming back. Thank you very much and additional comment around the equipment is the trailer tongue weight is too heavy to lift off the hitch without the assistance of a jack making it impossible for a single individual to drop it off at a location at night unassisted, I recommend the company considers, installing it tongue jacks on the equipment.ED J.
Not human contactJeff H.
Very friendly Very knowledgeable on all the equipment and ratestim Q.
Customer did not leave a comment.Danny Z.
Customer did not leave a comment.John H.
Customer did not leave a comment.David F.
Customer did not leave a comment.Dennis M.
Customer did not leave a comment.Jerry S.
Paperwork showed van at pickup was full, which it wasn't. We only drove 5 miles round trip but it took 7.21 gallons when we filled it. Even at 5 MPG we only used 1/2 to 3/4 of a gallon, not 7. We were charged for 10 miles on paperwork but only drive 5. I would recommend this location with the caution that you check the actual fuel setting Before you drive away.Steve M.
Nothing everything was great the guy was nice and helped me hook up the dolly and tie the safety chains. He also explained how to use straps. Thanks again for the great customer service!ARNOLD R.
Customer did not leave a comment.David R.
Customer did not leave a comment.David S.
Customer did not leave a comment.stephen B.
Customer did not leave a comment.Mark P.
Customer did not leave a comment.MARCOS R.
Nothing. The service was outstanding and I would highly recommend this U-Haul dealer location to anyone looking for a U-Haul Rental. JMHJIM H.
Customer did not leave a comment.Larry W.
Nothing, they provided great customer service, met all my expectations.Gregory D.
Customer did not leave a comment.Jonathan O.
Customer did not leave a comment.DAVE H.
Customer did not leave a comment.Allen A.
Customer did not leave a comment.Leon W.
I was very satisfied with the over all dealing with that UHAUL LOCATION. The personnel working with me and my brother was very knowledgeable, friendly and an expert business woman .Nadma G.
Everything was good. Very friendlySharan T.
Customer did not leave a comment.SYLVIA W.
Customer did not leave a comment.Andria R.
Customer did not leave a comment.Mark S.
The people at this location are super friendly and professional. Will definitely rent from here againRonda M.
Customer did not leave a comment.Leon W.
Customer did not leave a comment.Brandon W.
Customer service was great, friendly and helpful.BRET K.
Customer did not leave a comment.Courtney R.
Customer did not leave a comment.Susan O.
Customer did not leave a comment.MARK B.
Only issue was the lights didn't work at night, everything else was A-1 service.Demarkest I.
Lari was very helpful and friendly to work with! Thank you!john B.
All goodDAVID D.
Customer did not leave a comment.James K.
not recomended price is 4 times higher than other places , used this location for going out to Texas used henderson for return trip at 1/3 of the priceTHOMAS C.
Sales lady was awesome! If it wasn't for her I would not have been able to complete my tow! Will be using her for all my rental needs!Nicholas R.
Customer did not leave a comment.Jeffrey L.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.WENDY L.
Customer did not leave a comment.Julie F.
Customer did not leave a comment.Jim P.
Everything was really fast in professionally The employees at the location were great. Things was really simple and easy.Carol R.
Customer did not leave a comment.John D.
Customer did not leave a comment.Bobbie L.
Customer did not leave a comment.bruce P.
I had a few left over packing boxes (unused) that I wanted refunded, but was told the site was too small to make refunds. I donated the boxes to the site.Arnold H.
Customer did not leave a comment.Richard R.
Customer did not leave a comment.David F.
Customer did not leave a comment.monique C.
Customer did not leave a comment.Harold and Yolon L.
Customer did not leave a comment.linda H.
Very fast and efficient patient service they did a great job quick in and out highly recommend themPeter M.
Customer did not leave a comment.Onree W.
More people working. The wait was long when returning trailer. I got frustrated by it and eventually left. I did tell employee I had dropped it off.Linda C.
Customer did not leave a comment.Dan M.
Customer did not leave a comment.Judy M.
Customer did not leave a comment.Anthony C.
Wind sheild dirty with love bugs,Back of truck very dirty with dirt and black material. Had to sweep back and mop floor to so I could put furniture in back. Truck shook like front tire unbalanced causing some furniture to move and caused damage to a couple of pieces of furniture. Not happy with truck at all.Paul L.
very nice young guyYIFENG Y.
Pulled in asked where to put it. He showed me. Backed it up, dropped it and left. Can't get any easier than that.David G.
Quick and easy rental. Nothing at this time.chris W.
Customer did not leave a comment.Daniel F.
Lady is doing great jobPaul L.
Both the rental and return were great. Great job!Janice H.
Drop off was very simple with super friendly service.Grady Y.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.JOANNA N.
Customer did not leave a comment.chad N.
They did not know the condition going out so it was difficult relaying the information.CHRISTOPHER M.
Customer did not leave a comment.Bill L.
Customer did not leave a comment.Luciano W.
The location was awesome since they had to deal with a last minute reservation due to no fault of mine or theirs. I am EXTREMELY upset that my reservation I made many days in advance had to be changed pretty much completely at last minute. And the fake guarantee was not honored. When an option, uhaul will no longer be my first choice.Susan O.
The first pick up location at Hwy 90 in Spanish Fort 36527 didn't have the truck we reserved, nor did they have the equipment and blankets. Not sure why they took a reservation when they don't have the equipment. Fortunately the rental office at Gulf Coast Drive Train was there to save the day.Richard F.
The location was fine. Once we got the uhaul home and actually opened it it was a filthy mess- there was Sheetrock dust everywhere my husband slid down the ramp and tripped over a large piece of Sheetrock left and busted his schin we had to completely clean it before we could load the stuff from inside our home which set us back hoursBrandi P.
Customer did not leave a comment.Charles P.
The staff was great. Very friendly!William C.
This was a drop off location. We accessed it on the 4th of July. The business was not open however it was in an easy to find location. The area of drop off indicates where to place the uhaul. The website directed us on what to do/photos etc and was an easy process to follow.James D.
Customer did not leave a comment.Samuel B.
Customer did not leave a comment.Dan B.
Said no on all of these BECAUSE I HAVE NEVER BEEN THERE . This is a ridiculous scam on someone's part. My phone number is (936) 348-0699 If anyone would like to contact me and make this right.tonya D.
Customer did not leave a comment.Michelle M.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.Tony F.
Customer did not leave a comment.Patrina C.
Customer did not leave a comment.Steven C.
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