Friendly and fast. Thanks!
Jessica C
Customer Reviews for Gulf Coast Drive Train
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give phone # for roadside assistance,if needed.
Winfield BNothing-everything was good.
Joshua HExcellent
Pamela TThe customer service was awesome and i would highly recommend renting from this location!
Shawn RThe truck cab floor was very dirty and the power steering on the truck was very tight. The location acknowledged that they have attempted to get the steering fixed in the recent past.
Annie ACheck Engine Light was on. Transmission was slipping
RICKY KMs Brenda was very nice and accommodating.
RICHARD WLate night drop off. Easy to drop
David JEverything was great.
tyrone bMake sure inside truck cab is clean and office is cleaner
Tammie LNot a thing, everything was excellent
Larry DAdditional insurance added although I didn't want it. Associate acted as this was a huge issue to remove.
Steve SOur auto transport trailer was in poor condition which led us to being stranded on the side of the road for over 3 hours waiting on a mechanic. This was a mistake on U-Haul’s part and could’ve been avoided if proper inspection would have been done.
Joshua JNothing
Breinard pLocation, although convenient, lacked organization and cleanliness. The inside of the truck had not been cleaned in some time and the rear differential leaked ALOT! It left about a 2’ grease stain now in the middle of my driveway for which I will now have a reminder for the foreseeable future of my rental with UHaul.
Stephen JConvenient location and friendly representative.
DAVID WAll was as expected. Getting back onto the main road was the only “issue” as its a busy road.
Jeffrey JThe truck rear end (differential) is leaking gear oil. Also has a noise from the rear end.
LUCAS RYour Saturday representative is wonderful and deserves a raise!!!!!
Pattilynne MGulf Coast Drive Train was a great place to rent my 8x12 trailer from. They were very helpful and friendly completed all my paperwork and helped me with my rental trailer. I had a difficult time with the location I was scheduled to turn in my equipment in Vestavia hills alabama they sent me to another location almost caused me to be late and upset me I would not turn in to the same locations there are two of them in Vestavia hills alabama I was not satisfied with the two locations and there are only two that I had to deal with they made my turning in the trailer very difficult and did not communicate well were very difficult to deal with in my opinion.
ivy JNobody was there when I dropped it off on 8/24. I picked up the trailer on 8/23. Was charged for an extra day because they didn’t check it in until after lunch on 8/26.
Jeff BOverall a good experience.
Janic TJeremy was very polite and knowledgeable. The process was very simple.
Sandy DI dropped it off at 2am , didn’t see anyone; it was closed.
Timothy AGreat service
Roy FIt was a perfect professional rental experience.. Jeremy was wonderful.
Sharon RThe folks at Gulf Coast Drive Train are a pleasure to do business with.
Derek TFriendly and professional
ben sEverything went smoothly.
Jacob OVery dirty truck I had to clean it before we could use it. Food crumbs and dirt all over cab. Rope ,nails,broken golf tees and zip ties in the back. Will not rent from this location again.
TIMOTHY BThe truck had trash under the seat, I threw it out. It had a STINK that could make you gag. I used some deodorizer and it didn’t touch it. No reason for such a horrible poor. BTW about my 10th time I rented from UHaul in my life and not my last. Please consider taking the time to check the little things.
Martin LNothing. Jeremy was great. Thanks so much!😀
Clint BI have dropped off several rentals over the past year and this location is fast and friendly to work with
Leon WEveryone was helpful and friendly. This made it very easy going through the process of renting the truck I needed.
WILLIAM CEasy process
Mark DVery polite, professional and informative.
Deborah SAgent was very friendly and helpful. Process was quick and painless. Absolutely would recommend.
LEESA EPricing too high: $19.95 + mileage for a short rte (less than 20 miles @ $1.07 a mile. What happen to one price weekend rental with no milage?
patricia mLari the U-haul representative was prompt, courteous, and showed me how to hook up the trailer. When I returned the trailer, she promptly checked me out. No improvements justified at this time - AAA service by this U-haul rep.
RICHARD JGood
Chris WLet the customer pick the equipment up from Where they ordered it. I order from one place and had to pick up and deliver to another. Very inconvenient.
carl bI was extremely pleased with everything and will never use any other service but this location should I ever need U-Haul equipment again.
Alice JPerfect
Shane P