Donald P.
Customer did not leave a comment.
Customer Reviews for Gulf Coast Drive Train
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gulf Coast Drive Train
Christopher A.
I did not drop the trailer off at this location, NOR WAS I SUPPOSED TO. I made the reservation to drop it off at the Mobile Hwy. location in Pensacola, FL — near my house, not 45 min away in another state. I have already opened a case for the ridiculous charges you just tried to charge me.
John E.
This girl was awesome friendly and effishant and helpful really made my unsullied experience easy
Randall P.
Excellent drop-off location. Staff so kind and friendly!!
Eddie W.
Great fast service!
Thanh N.
friendly support
Timothy A.
The nice lady at Gulf Coast Drive Train always does a terrific job. I'm always greeted with a smile and feel welcome when I come here.
lance M.
Very clean vehicle, worked great for us and the people are friendly and easy to deal with!
Christopher T.
Very professional, very friendly, very knowledgeable
DAVID J.
Very friendly staff, worked quick and got me set up. Was a walk-in customer this time, was on my way with trailer within 20 minutes. Great place.
Robert N.
Excellent friendly people with expedient order processing and return. Equipment in great shape no problems.
Robin C.
Kip
Timothy A.
The woman that works at this location is fantastic and always does a great job. She's helpful and courteous.
FORDYCE W.
Good rental
Blair G.
It was a great experience. I had no problems and the staff was very polite would Use u-Haul again.
ELLIOTT J.
Our customer service rep went out of her way for us. Communication was great and she was wonderful.
MICHAEL J.
Friendly courteous service
garland K.
fast friendly service
Addison G.
Nice and easy transaction!
Steve M.
The inspection of the truck for existing damage (cosmetic or otherwise) needs to be done without the insurance of the customer. It was done for me but I had to ask for it, more or less.
Jennifer T.
The lady that checked me in was very polite. She allowed me to see the truck to decide which one would be best for my situation. I also thought the pricing was fair. I would definitely send my friends and family here.
Jane N.
Very pleased with entire transaction!
anke M.
Employees should all wear a mask, but sadly none of them did.
BRIAN G.
Have used this location before and it is always kept up very well and the people always help and ensure the equipment is good before you leave the site.
Jane N.
Kind, helpful and courteous! Will use again! The trailer was the cleanest I have ever rented!
Tandra M.
My experience was great. I would definitely use this site again for my uhaul needs.
margaret R.
The customer service gentleman helped me through all steps! Loaded the trailer to my vehicle for me and was extremely helpful and professional!
James S.
Lari was professional, friendly, and courteous. The trailer I rented was ready when I arrived and registration went smoothly. It served my purpose nicely which was to haul my motorcycle to a local repair shop. I recommend the location and will use it again if I need to rent any equipment that they can provide. Rate for the rental was fair and reasonable.
David J.
Great quick experience. Will use again.
Curtis G.
I was in/out in just a few minutes, brought the truck back in 5 hours put the key in the drop box and left,that's simple enough.
linda S.
very pleasant staff, thank you very much for a easy process
Michael B.
the lady here apologized for how the place we picked up the truck acted and how poor the customer service had been from the beginning. she was the only good thing that came from this experience.
William E.
Can't think of anything that needs to improve.
Micheal J.
Great customer service
John S.
Keep up the good work Helpful and courteous service
Charles H.
Easy check in even location was closed.
Jesse R.
Limited availablitiy, Wasn't given a receipt I was given a torn piece of paper with my reservation/purchase information on it.
ROBERT W.
It was not clear to me that I would be charged unless I gassed the truck back up before I returned.
dan B.
Its aggravating when the website lists the trailer for 15.00 and it ends up costing you 25.00. This is bad business. Do not advertise what you do not have in my opinion.
Wayland W.
Everything was great!! Made a new friend who was a hunter. Great experience!!!!
James W.
The trailer needs some painting around the wheels and rims.
Patrick F.
Glad I met them.
Robert T.
Don't make us fold the blankets for 25.00.
Donald S.
As usual Ms Lari was great!
Keith B.
Drop off location was very professional and accommodating rectifying the huge problem created by the pick up location. They really went beyond their call of duty to correct the situation. If I rent from UHaul again I will go out of my way to use them. Thank you Larry for your help resolving everthing.
Jonathan C.
Let me drop off anywhere.
Joel W.
Great experience! Loved using my phone to expedite all of the pickup and drop off of the truck
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