Customer Reviews for Gulf Services
(U-Haul Neighborhood Dealer)

27 reviews

605 W Gulf Bank Rd   Houston, TX 77037

(281) 419-9831

Office Hours

  • Mon-Sat: 11 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 419-9831

605 W Gulf Bank Rd
Houston, TX 77037

Services at this Location:

Office Hours

  • Mon-Sat: 11 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Lugar muy peligroso alejado y de mala construcción parece un basurero

Eliades A 
Rating:
5.0

Uhaul and every single representative made ZERO effort to help me while I was stranded in the dark trying to pickup my UHAUL. I paid $50 for an Uber from the airport to drop me off at an unlit parking lot at 9pm and a UHAUL app that was absolutely a PIECE OF SHIT. I had to call UHAUL 4 different times while nobody actually helped me accomplish anything.... luckily for me an employee at this location just happened to stop by and was the ONLY REASON I was able to leave with a truck. The uhaul reps on the phone at main line and truck share offered zero help and insulted me by interrogating me with questions and all this other garbage.. they woke my parents back home with some stupid verification call all of which was never mentions when I first asked uhaul about renting after hours and they said just show up open app and grab truck.

RICK D 
Rating:
5.0

Customer did not leave a comment.

MANUEL R 
Rating:
2.0

The area/place is so sketchy. I would have preferred to go to an actual UHaul Store than pick-up the crack on a place where nobody was there to ask about the process.

Erick C 
Rating:
3.0

Customer did not leave a comment.

Leslie S 
Rating:
1.0

Customer did not leave a comment.

Patricia L 
Rating:
4.0

Customer did not leave a comment.

Angela K 
Rating:
2.0

Customer did not leave a comment.

michael c 
Rating:
1.0

quit using online check in

ADRIAN C 
Rating:
5.0

Customer did not leave a comment.

acqurel j 
Rating:
5.0

Customer did not leave a comment.

Martha C 
Rating:
5.0

Customer did not leave a comment.

AARON J 
Rating:
3.0

Customer did not leave a comment.

john b 
Rating:
2.0

Customer did not leave a comment.

Sean M 
Rating:
2.0

non of the electrical ports work in the truck and the cab of the truck smells like cat urine when turn on the truck and the gas tank was on empty

Princesa S 
Rating:
4.0

Customer did not leave a comment.

Bill C 
Rating:
4.0

Would of liked an in-person drop-off, but all is well.

JUNIOR A 
Rating:
4.0

Customer did not leave a comment.

Sisto H 
Rating:
3.0

Customer did not leave a comment.

Megan L 
Rating:
5.0

Customer did not leave a comment.

LUZMARIA R 
Rating:
1.0

Customer did not leave a comment.

Taniesha W 
Rating:
1.0

No one in person to assist with reservation. Dolly was reserved but not provided. Auto transport had broken latch, 2 tires went flat just as we got out of the state of TX, one had a broken valve and could hardly be aired up. Return location was changed from reservation without any notification.

Su T 
Rating:
3.0

Customer did not leave a comment.

Aliyhana P 
Rating:
1.0

Make sure that the customer service representatives have been trained correctly. Enduring that they provide the customer with all the information needed for picking up after hours, so that the customer is not inconvenienced

lawanda h 
Rating:
5.0

Customer did not leave a comment.

Jina R 
Rating:
5.0

Very helpful

Rosalie E 
Rating:
5.0

Great service,Thank you!

Karla M 
No reviews have been submitted for this location.
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