There are no help answer when they are ready no matter what time it is. It’s all over Facebook of countless people having their units broken into stuff stolen and they offer no help or remorse my unit was one and it was even double locked and all I got was unfortunately that happens and nothing else. Besides admitting they don’t have good security and it happens.
Krystle G | Overall ExperienceCustomer Reviews for H2 Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. Professional and responsive.
Timothy F | Overall ExperienceWe rented there for many many years and were 100% satisfied with our stay. We thank the owners and management.
SHERLYN L | Overall ExperienceH2 Storage is by far the worst I've ever had to deal with. Very poor management. They have no clue how to run a business. Bethan Hamilton is extremely rude, she likes to threaten people when questioned about her lack of math skills. Then they charge you more when you say you're taking them to court. Do not store your things there!!!
TODD W | Overall ExperienceAlways helpful for any questions. Prompt and courteous staff. Very clean facility.
Lisa B | Overall ExperienceAbsolutely the best customer accommodating facility. If ever I need a storage unit again, I will certainly seek a unit owned by this corporation.
Norma W | Overall ExperienceBest experience I have had with a storage facility!
Cindy H | Overall ExperienceI am not a people person so loved that everything could be done in text, so convenient!! Overt clean and secure. 24 hour access.
MOLLY M | Overall ExperienceResponse was timely, unit was clean and well maintained. I was well pleased with my interaction with the staff.
JOHN S | Overall ExperienceVery clean and well run operation.
BRUCE B | Overall ExperienceBethan was good to work with. I would highly recommend this storage facility.
Carol P | Overall ExperienceThe staff here are very accommodating and so their best to meet any and all of your needs. Some of the most understanding, kind and honest individuals I have dealt with.
JEFF K | Overall ExperiencePrompt, professional experience with the office. Clean and secure facility. Good value for the money.
Steven / | Overall ExperienceI was so glad to have a place that I could easily access to store things while I was selling my house. The texting communications was easy and the staff always responded promptly. I would definitly recommend this facility to anyone who needs to store things.
Jennette C | Overall ExperienceAwesome never bothered even with overdue payments because I forgot I had a storage unit. Great people.
Jennifer D | Overall ExperienceI was very happy with this storage facility. I felt it was secure. I did keep lots of mouse poison in the unit as there were mice but my blocks kept them out very well. Some storage facilities do the mouse poison for you but I was happy to put it out myself. I had lots of fabric in there and not one mouse nest. It did get moisture on the right side of the unit but none on the left.
Luann M | Overall ExperienceVery nice facility and great staff! I felt my “junk🤣” was safe and secure!!! Only issue... that gate moves soooooo slow!!!😉
Jennifer Y | Overall ExperienceVery clean and secure. Nice place, very reasonable rates.
Lisa P | Overall Experience