Customer Reviews for Hi View Mini Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hi View Mini Mart

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Paul S. on

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I have more of a question; why do you have to put everything in English and Spanish? I'm sick of seeing Spanish on everything. Why can't you have an option for another language? Their are asian people, Europeans who have contributed to this country. ...why are Mexican so spell??

Sharon M. on

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gillian c. on

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James D. on

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Movers from Americas Movers stood us up and left us in a lurch UHaul should not ne associated with them jn anyway. I will be filing complaints with multiple regulators

Kay R. on

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EDMOND W. on

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The Agent was very slow had to stop several times to assist other customer

Karen K. on

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They were professional and helpful!

luis h. on

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jon w. on

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Very friendly and helpful

JAMES D. on

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BRAD H. on

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Tristan G. on

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Debra L. on

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leroy c. on

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Sheri M. on

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DAVID M. on

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Tires very worn and the right rear tire would not hold air

william L. on

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gayla c. on

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EUGENE F. on

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Timothy S. on

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kenneth M. on

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Stephen S. on

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Stephen S. on

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Laurel R. on

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Very nice people, just a uhaul side business, so different

JASON W. on

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David S. on

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Lift hate truck option would be great!

Karen F. on

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Delaine K. on

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Representative was very kind and knowledgeable. He helped get the things I needed for the move.

Kalica-lani L. on

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Jasper R. on

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lance l. on

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danielle w. on

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JOE C. on

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randal p. on

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Everything was great. Van was really nice - actually brand new.

STACY F. on

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ASIA F. on

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David H. on

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Whenever I need to use a U-Haul this is where I go. The workers are extremely friendly and professional. They also always have what we need. They are definitely an asset to the U-haul name.

JOSHUA F. on

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Leland B. on

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It was great, very easy

Jeffrey B. on

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Cynthia W. on

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My second time renting U-Haul at Hi View Mini Matt and they are excellent!! Very friendly and helpful.

Sylvia D. on

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Annette Z. on

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Everything exceeded my expectations!!!

Brandon S. on

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Don't give me a wrecked u haul.

mattatw N. on

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Need to apply rainx on the windshield, driving in the rain was not pleasant when semi trucks would pass.

Jasper R. on

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CHARLES P. on

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adam s. on

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Very pleased with my rental on Sunday, the owner was very knowledgeable and helpful! I will definitely come back to this location to rent U-Haul products!!! -Adam S. Owasso, OK

Jonathan S. on

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William T. on

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thomas k. on

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Power steering pump was not working properly

Brenda R. on

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Doby N. on

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The atendant was ride to me in front of other customers, because he didn't understand the express check in.He then tried to double charge me. It delayed my trip and he embarassed me. After being a 40 year customer, 33rd generation customer. I don't know if I will ever use U Haul again.

Allen S. on

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Robert S. on

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hard to understand Indian person wasn't rude but he wasn't real friendly either. he didn't seem to know much about the equipment. process to turn in truck and tow dolly was a little long as he struggled with the computer. he was also alone at the cash register. to check in the equipment he had to desert the register and go outside. nice enough I guess, but I almost felt sorry for him having to deal with several jobs/functions at the same time with NO backup / assistance / co-worker to help.

ANGELS V. on

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Don’t over charge people credit card I rent a car dolly and I got charge $347 when to rent a car dolly cost $140

fuller d. on

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The truck was filthy, gas gauge didn't work and the check engine light was on odometer didn't work right. Over all it was a very bad experience

Brett B. on

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Were told by the attendant the lot was full and we could not drop the u-haul off there. This location was the designated drop off per our reservation. We ended up calling customer service for advice on how to proceed.

Anthony A. on

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Heather S. on

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Pierce J. on

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Terrible customer service. I’m more than sure I was overcharged. The male worker had a huge attitude and was very rude. I accidentally left my jacket in the uhaul passenger seat. I went to pick to it up and the same male worker started getting an attitude and raising his saying they threw it in the trash can. Last time I’ll ever go back there and I definitely wouldn’t recommend it.

John R. on

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It would be nice if the drop off location personnel would come out of the building and assist with drop off instead of just sticking their head out the door and try to tell you where they want it parked.I had to go in the building to try and understand what they wanted. Person was to lazy to come out

Kaitlyn D. on

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store needed cleaning. pavement was at location was a cracked and full of potholes.

Kody S. on

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Brian H. on

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Jackson R. on

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Russell H. on

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steve j. on

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Morgan B. on

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Shannon F. on

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The gentleman who runs this is very personable and works hard to help you out!

DEBNA H. on

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I was told I could bring truck back early and leave it. I did I was charged extra the gas gauge was on Full when I looked at it. I know I was charged for mileage but it shouldn't have very much.

Robert S. on

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it was a little gas station, convenience store, u-haul place. one person working there. he had to leave customers at the register to come outside and point where he wanted the trailer, then walked off. I'm used to having someone help unhook and push the trailer back into the parking slot. I'm old - lucky i had a family member with me to help.

CASS C. on

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Karen K. on

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Professional and helpful

William W. on

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Richard L. on

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Don’t rent here, it’s a busy convenience store with 1 employee. We had a disagreement on blankets and seemed employee wanted to nickel and dime me. He called after I left and asked for my credit card to charge me $55 for 4 missing blankets. Was disappointed with results and how I was treated. Hope uHaul helps resolve and refund these excess charges.

Rodney G. on

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No improvements needed. Check-in was fast, and the guy was very helpful and friendly.

cassandra b. on

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Keith D. on

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Jon H. on

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Very good experience

Monte C. on

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KRISTI C. on

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Jeana W. on

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James L. on

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Have all the equipment/supplies listed in the reservation available at time of pick-up.

DENNIS E. on

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The person who helped me was very knowledgeable and was very helpful with the equipment we used. I would highly recommend this location to everyone.

Brent M. on

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Warren E. on

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We’ve used this site a couple of times. They have great hours and always a varied supply. The customer service is outstanding!

Melissa W. on

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Marceleen M. on

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SAM B. on

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Alfonso F. on

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Jerry E. on

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GARY C. on

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Richard M. on

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This location was close and the gentleman was very helpful and friendly. They have a large parking lot that made it easy to back the trailer into. Pickup and drop off were both easy. Thanks!

jack h. on

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RYAN O. on

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I rented a Uhaul from a specific location and then when I got there they did not have any trucks and found that Uhaul had moved my pickup location to somewhere else really far away and did not notify me of this. Uhaul definitely needs better communication with their customers

john r. on

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jarrod h. on

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SCOTT H. on

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Linda N. on

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Very nice folks and knowledgable