Customer Reviews for Hi Way Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hi Way Self Storage

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Tijun M. on

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Customer did not leave a comment.

chuck C. on

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Sandi at Hi Way Self Storage is most accommodating with a very friendly demeanor!

Charles D. on

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Not sure. Keep up the good work!

Mahmood S. on

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Jeffrey R. on

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poor maintenance on wheel bearings led to tire blowout brake shoes were essentially non existent, paper thin 600 miles into trip we had to switch trailers in. Ballwin MO. dealer there was very helpful. better trailer worked very nicely on the last 1700 miles without problem

Chris L. on

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Rudolph R. on

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Ford C. on

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You were very efficient, the trailer worked great. Easy to tow and easy to return.

Danique B. on

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rebecca R. on

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regis R. on

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Jason K. on

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BRET S. on

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The yard manager was fantastic... courteous, friendly, professional, thorough. Couldn’t ask for more. HOWEVER, this was not the location I booked. You should immediately discontinue rentals for your location at 48A Monroe in Uniontown, PA. The place is a complete dump, literally (used tires and dismantled cars everywhere), and no one was there to receive my calls, let alone transact a rental. Their address isn’t even prominently displayed on the building. Thankfully your national staff was on the ball and saved the day. It’s no wonder the person that previously rented my trailer didn’t leave it there, and went to 55 Atlas instead. You should send someone from another location there to take photos.

CHRISTINA M. on

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Jennifer R. on

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Nanette G. on

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Raymond R. on

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JOSH S. on

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Justin H. on

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None excellent

Mark M. on

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We reached out to UHaul about potentially adding another day due to the issues and delays receiving the truck and were told that it was impossible. At the same time, the office said if we returned it after hours before 7 AM this morning, that we would not be charged. Now I received a notification that I was being charged the extra day, that I was told I could not have and we did have everything there with more gas than we received the truck. This is poor customer service and no way to work with a customer that was still picking up the pieces from the company's scheduling mishap. I will never rent from UHaul again!

Chasity R. on

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PATRICK D. on

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chuck C. on

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Sandi, who facilitated my rental was very personable, knowledgeable, efficient and courteous! For anyone in need of a rental I highly recommend contacting Sandi at Hi Way Self Storage. This is your go to source!!!!!

Anthony R. on

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U-Haul used to be a fine 1 way haul company. I don't know when they got so greedy though. It's BS to have to pay three times the money for a 1 way move. Should I ever need a moving trailer again, I will find something other than U-Haul.

janet S. on

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They were excellent

dana S. on

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Richard F. on

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The truck was very clean but had a completely bald tire. I did not feel safe driving with the tire but I did and there were no problems, thankfully.

Ted H. on

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Virginia S. on

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Nathan C. on

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Don’t change my initial reservation time and place.

Leslie F. on

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Tammy O. on

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