Customer Reviews for Hi Way Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hi Way Self Storage

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Christina S. on

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The on-line system to pick up the vehicle was a complete failure. I added all of my information (several times), got to the portion where I needed to click on the two documents and confirm I had read them and the system would not allow me to go finish. It would pull up each document but there was not a "done" button and, if you exited the document, it put you back to the beginning to add my information. I had to wait until a person was there to complete my order, she also had issues, and I lost nearly two hours of time. I should also note that your invoice shows $0 for the charges, which is completely useless to me.

Suzanne H. on

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Ralph P. on

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ROBERT D. on

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James R. on

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CLAIR G. on

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SANDY W. on

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daniel g. on

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Very helpful, expedient.

Toni F. on

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Paul M. on

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kim g. on

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GEORGE E. on

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MATTHEW D. on

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Audrey D. on

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Truck broke down 2 hours into our trip. Was on hold 15 minutes before we could talk to a person and waited over an hour for service to come. Truck was out of oil and had a carbeurator problem also.

Russell R. on

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The only part of my rental from your company that was good was the lady from this drop off. Very professional ,polite and knowledgeable

DAVID P. on

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People reserve for a location due to costs of mileage, convenience and timing. If you cannot guarantee a vehicle is going to be there, don't hold the reservation. Shuffle vehicles around.

PAUL B. on

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Great experience

David S. on

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Improve signage on the road for U-haul.

Dwayne S. on

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Roy M. on

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RICHARD A. on

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BEVERLY N. on

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advertise most people not aware you are there.

Christina T. on

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Michael P. on

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Staff was very helpful and patient. My rental was delayed due to a Uhaul system problem, but she was able to work around it and get me going quickly.

vicki c. on

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I was taken care of in a very timely manner. She was awesome and knew her job hands down. I will use this location always. Thank you for employing someone so knowledgeable.

KATHLEEN K. on

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David D. on

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ALEXIS J. on

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I just want to say the representative here was extremely helpful and so kind. I had an issue with the uhaul down the road at 101 atlas that I had to call corporate. So I was very appreciative when I came to the location and was able to be helped.

Nikki m. on

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Very good customer service!

Robert G. on

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RAYMOND L. on

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This place was fast and friendly, the truck was awesome ( well maintained) im 100% going back for my next move

Joe R. on

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Best U-Haul experience ever, people, equipment and service! Outstanding.

JAMES G. on

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RANDY H. on

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Couldn't ask for better treatment Thanks again Randy