Customer Reviews for H&H Enterprises

Nice!!!

Great place to drop off. Easy in and out.

When I went to pick up my truck the one I had given away luckily there was another one problem was I had a flying on a plane

Quick in and out. Everything went well.

Great communication. Truck was ready to go. Thank you!

The truck was absolutely filthy inside and out. The check engine light was on when picked up, turned off 2 days later. There was a lot of damage unmarked. Being only 200 miles or less from completing my trip, the heater quit working and it was 109° outside. The last thing I wanted to do was wait for someone to show up with another truck and then move the belongings, we had already been on the road 5 days. I've used Uhaul multiple times in the last 13 years and this experience has left me very displeased.

We went to 2 different locations and the staff was not helpful. The gas was not the same RUDE PEOPLE

He was very nice snd pick up was easy snd quick. Thank you

I don't have any suggestions for improving, for this location. The owner of the business at the drop location was very helpful, when I phoned him with questions, prior to me renting the tow dolly. He was also very helpful, on previous occasions, when I dropped a tow dolly, or had questions about renting a truck.

At the location everyone was professional and very friendly. They were very helpful and accommodating.

Everything was great! No issues

Very friendly staff.

My original reservation had my pick-up location as Airdale HVAV Supply. I went there. Airdale told me they quit doing Uhaul rentals awhile back. I then had to call around to find an auto transport. Went 20+ miles out of my way to get an auto transport. When I went to return the auto transport I had to call around for a drop off point because my listed drop off point did not rent Uhaul. And the closest Uhaul rentals near me only accepted trucks. So I went 45 miles out of my way to drop off.

Excellent service

Go to work and open your doors more often. Answer your phone don't tell me you don't charge for certain things and then because you checked me in late charge me an extra fee

Pay attention when somebody returns a truck and write it down

Ypsilanti needs to make customers top priority instead of 3 eating McDonald's while 3 people wait & I was misinformed on pickups.

I picked up the truck on a Sunday. Store was not open . No Wi-Fi or phone service . Had to drive about 3 miles away to call to pick up the truck . If your going to have a dealer in a dead zone , they should have wi-fi there .

Once again Terry was great and helped me last minute!

rented auto transport trailer and had a blow out on rear tire after 1 hr of travel. Waited 2 hrs in 90 degree heat for service man to show up. Obviously need more service providers in this area!

Great Man!

They were at lunch when I dropped the dolly.

You can't improve perfection!!!

No one was there when we dropped off UHaul. However, I spoke to the manager there and he directed me what to do beforehand (drop off truck and put key in dropbox). This was GREAT because we were able to drop off the truck any time we wanted to (within our time limit for renting the UHaul, of course).

Great service....came in on a day he was closed to help use out!

Terry waited on us and made the process simple and easy!

You need to get some trucks with lift gates.

There can no improvements be made to this U-Haul location. It's proprietor Terry excels in costumer service and satisfaction is guaranteed.

please improve your app services. took forever to complete app steps when picking up vehicle and dropping off. everything else was fine.

Longer hours and to have someone answer the phone when it is called.

good business

Fantastically Super Excellent !!!!!!! and then some,

Awesome service and salesman was very good.

Was closed for the new year .Drop off the keys in drop box but last month we used a 20 ft truck and same drop off spot .went great no problems. If I need to get a truck ,I will use U-Haul Thanks

The gentleman at this location was amazing. I had problems at another location, and he was very helpful in trying to make things right

I dropped of a tow dolly early Sunday morning, the business was not open so I cannot comment on cleanliness, personnel, or a recommendation.

Terry was absolutely amazing. The truck was cosmetically a little beat up, but clean nonetheless. I was against ever using U-haul again and only did after Budget had to cancel my reservation last minute and I had no choice but to use U-haul, but Terry was so professional and accommodating that he made up for the horrible prior experience.

Terry is a great help to me every time I rent.

Nothing

The gentleman at Hohenwald was extremely helpful and kept us from making an expensive mistake. We had originally reserved a truck that was not tall enough for the refrigerator we were picking up. He went over and above the job to make sure we got what we needed.

The 15 foot truck - stated to seat 3 adults, center seat was barely large enough for 5'2" person with legs bent under, seat was hard and had no tilt adjustment. Had to put feet under seat, they burned from heat under seat. Had to add mats under center seat and along right side of engine center console - due to extreme heat. Other adults were both over 6' tall and could not fit behind the engine console.

Terry went above and beyond to accommodate our rental needs!

Very professional and excellent service.

SUPER helpful!!!!

very helpful

We were very pleased with the service we received with this location.

The drop off location was in Hohenwald not Columbia. The location was closed, so we dropped it off and called the number on the paperwork. All was good.