Customer Reviews for H&J Auto Sales LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of H&J Auto Sales LLC

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BENNETT L.
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Customer did not leave a comment.

Brussard A.
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Nothing, It was a good experience.

Lamont W.
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Superb customer service .....

ROBERT D.
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Customer did not leave a comment.

Neil E.
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Garry R.
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CAROLYN B.
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CHANSEL M.
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Benjamin J.
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Eder C.
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they are great .

DOUGLAS B.
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Customer did not leave a comment.

DERISE B.
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The location was fine. Getting access to the truck key before they opened was major problems. It took forever and several attempts to get the key from the lockbox. About an hour and a half. Not good at all...

Stephanie A.
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Customer did not leave a comment.

Zachary B.
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Customer did not leave a comment.

Joan C.
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The truck pulled to the right while driving. Often heard a squealing when accelerating.

EMMANUEL L.
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Key to truck i was assigned was not in the key box when i arrived. I had to wait an additional hour for someone to come and give me key. This placed me an hour behind schedule. This reservation was guaranteed, I have not received a response about the $50 guarantee I am entitled to.

Jamie N.
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Make sure the mileage is correct because i got charged 178.00 for miles I didn't drive plus uhaul didn't refund my money for the two dollies and blankets that I didn't receive. All together uhaul stiffed me for 200 bucks.

TOMEKA L.
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Customer did not leave a comment.

Melissa W.
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Customer did not leave a comment.

MATARSHA B.
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Very clean equipment, and excellent customer service. Would highly recommend!

Lawrence L.
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The proprietor of pick-up location called me before hand to explain the most efficient way to pick up the equipment using the automated pick-up service. This was hugely helpful in expediting the pick up process.

nebodean B.
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Tanisha was very instrumental in helping me to get the right truck at the right place and also at the right rate. She spent Preshious time assisting me with my auto transporter. She went beyond the call of duty to ensure that I had a safe trip. Of all the uhaul services, this will be my preferred location and agent for reference ⭐⭐⭐⭐⭐

Glenda O.
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Customer did not leave a comment.

Leroy N.
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Very courtesy polite

Stephen B.
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Customer did not leave a comment.

Brad P.
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Keep a check on the equipment for as I had to fix the cargo door that was time consuming. I someone had inspected the equipment before I went to pick it up the issue could had already been resolved.

Shironda B.
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Customer did not leave a comment.

Spencer T.
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Quanisha M.
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Timothy L.
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Ismael J.
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Everything was fine.

Shakeema E.
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Customer did not leave a comment.

Anthony B.
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Good people

Lisa H.
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Customer did not leave a comment.

Jeff S.
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The people at this location were the best. They helped me hook the trailer and do a thorough pretrip inspection.

Johnnie J.
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Y'all was outstanding sectary was on time professional and great y'all was excellent and I we recommend y'all to anyone and everybody wish you all a blessed and wonderful years around GOD BLESS ????

ryan B.
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In the bad part of rocky mount didn't feel safe dropping it off at 8pm they charged us double had to get u haul to fix the problem the whole experience was frustrating and extremely inconvenient will never use u haul service again

Arthur S.
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Customer did not leave a comment.

Lashann L.
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PEGGY L.
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this location was ok. overall experience rated low

RAY R.
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Customer did not leave a comment.

RUSSELL R.
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Customer did not leave a comment.

shuntaneka B.
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Rent clean trucks to each customer and by all means have better attitudes when speaking with customers who are trying to grasp understanding of your company's policies mice's and procedures.

Warren C.
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Customer did not leave a comment.

CARLOS C.
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Very good

Jatovia P.
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Truck was damaged check n process took 30 min staff was not friendly at all truck drive was very rough

Patrick B.
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Awesome customer service!! Thanks

JOHN T.
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Very friendly and helpful staff. Got me in and out with no waiting. A+

Stanley W.
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My experience was very good. Just keep doing things to satisfy your customer service and you will be ok. Thanks

Gary S.
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Customer did not leave a comment.

Darrel F.
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Customer did not leave a comment.

Kennie T.
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I have rented several times in the past, but this company had the best customer service. They were very friendly and knowledgeable

Lynette H.
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Everything was just perfect and the Team was very professional. I really appreciate them working with me at the very last minute.

JERMAINE J.
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Customer did not leave a comment.

gregory T.
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Refer a closer location to return your rental and give better clarification on where to park your rental when returning it.

david C.
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They were closed when I got there but they had a drop off box which was very helpful

MIKE L.
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They were very friendly an made me feel welcome.

William D.
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Customer did not leave a comment.

doris M.
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Tameika W.
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maria R.
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LATIMAH J.
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I was charged for gas when the tank was half full. A full 97.00 this place is a complete scam and I wouldn't recommend to a friend

cory P.
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taylor P.
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Paul A.
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Kelvin L.
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All went well.

Dorthy A.
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Customer did not leave a comment.

tara G.
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The pickup location wasn't in the best part of town. Then on top of that, there was an old bag of opened shrimp right next to the truck. Not sure how long it was there but there was a VERY bad small throughout the truck because of it.

Sharon D.
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Customer did not leave a comment.

William F.
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Excellent customer service friendly staff best u haul experience i have recieved in years

Deetta H.
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From the first call I made yesterday to reserve a truck until today when I droped it back off, my experience was top notch, the professionalism, and the great attitude told me that I chose the right location, and I'm so glad I did. The whole process was quick and thorough. Big cudoz to Tanisha Jones and the entire staff. I will always reserve at this location.

sidney B.
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Customer did not leave a comment.

DERRICK H.
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Customer did not leave a comment.

MICHAEL S.
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Nothing to improve. Very friendly staff and clean and well maintained equipment. Very pleased with my experience here and looking forward to dealing with them again.

philip B.
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the employees did not help load the car on the transport. or give any safety advice. I was on my own. the whole ordeal was 1 1/2 hours.

MICHAEL S.
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At the H&J Auto Sales LLC. Location there is nothing to improve the service. Very friendly and was treated like a king when entering the building. I have rented from different locations in NC and H&J Auto Sales LLC. By far is the best location in NC. I plan to do alot more business at this location and going to let everyone I know about them. From a very satisfied customer: DJ UNCLE MIKE of Rocky Mount,NC

William G.
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Outright ugly and bad customer service at this location. Criminal customer service from H& J. Auto Sales, LLC

PATRICK J G.
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Thank You Awesome Customer Service !!!!

EDDIE L.
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Customer did not leave a comment.

Dorothy A.
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Customer did not leave a comment.

Robert K.
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The individuals who handled the initial reservation and pick-up/return were very helpful and courteous making my rental experience very pleasant.

lloyd B.
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I picked up the truck from H&J Auto Sales here in Rocky Mount, North Carolina. The rental agent was courteous, friendly, and professional. I would be going back to the same location if I need to rent another truck.

Pravin P.
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Not much

Ethelene C.
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Customer did not leave a comment.

Keith P.
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The equipment, service, and communication from H&J Auto Sales, LLC was superior! The UHaul app however does have clitches in it. I was given the wrong information for the location of the key and upon trying to return the vehicle, the app got stuck in a loop that would not allow me to post pictures of the odometer reading and would cycle back to the home page. Please fix the app for a superior customer experience.

Leandres H.
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Customer did not leave a comment.

JAMES M.
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MARVA R.
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Norma J.
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Michele R.
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John J.
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Victor D.
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Dasha W.
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CHARLES D.
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There are several u-haul locations in my area. This location was not the most convenient due to its location. One of these locations was is within 3 miles of my house and it had 2 of the cargo vans parked in its lot all day on Sunday, yet when I had called to make a reservation i was told they had none available.

Lisa H.
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Customer did not leave a comment.

TIFFANY J.
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Customer did not leave a comment.

ian S.
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I will never get another U-Haul again changed pick up location to a place that didn't open up until after my pick up time waited to hours then for a U-Haul. Also extra 45 min of extra time for then to figure out how to unlock there own U-Haul

Julio V.
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I can't honestly say that was one of the easiest friendliest u-haul rental I been in a very long time. I'll give him a 10 out of a 10 !!

Amanda C.
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Ended up being charged $100 over what was quoted after returning it a day and a half early.

elton S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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